Master Express Alberto Bins

Hotels
•
Master Hoteis
7.8 (133 reviews)
Av. Alberto Bins, 618, Centro Historico, Porto Alegre, RS, 90030-140 , Porto Alegre , BR
55-51-3025-4000

listing image 1
Show all photos
Pets allowed

Facilities

Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Elevator
Smoke-free property
Shared microwave
Food and water bowls
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Good value for money
Comfortable and clean rooms
Cons:
Poor breakfast options
Service inconsistencies

Categories

Cleanliness
7.01
The reviews indicate some negative sentiments about room maintenance and cleanliness.
Service
8.98
Overall service was satisfactory, though there were concerns about specific staff behavior.
Location
8.02
Location noted to be convenient but with surrounding areas that may feel unsafe.
Room Quality
7.47
Rooms were clean and comfortable, however, issues like non-working TV and maintenance need addressing.
Amenities
8
Amenities were satisfactory, but some were outdated or poor quality.
Value for Money
8.46
Guests felt they received a fair value for what they paid despite certain drawbacks.
Food and Beverage
6.51
Breakfast options were noted to be inadequate and needed improvement.
Overall Experience
7.98
Experience was generally positive but marred by specific service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:17

Property Description

Central Location

Explore the heart of Porto Alegre at Master Express Alberto Bins. Situated in Centro Historico, conveniently near attractions like the Holy House of Mercy Hospital and Rua da Praia, your stay with us promises to be in the midst of the city's vibrant pulse.

Comfortable Accommodations

Relax in one of our 62 air-conditioned rooms, each equipped with an LCD TV, complimentary Wi-Fi, and cozy bedding. Feel at home as our dedicated housekeeping ensures a pleasant stay with daily room service.

Convenient Amenities

Start your day with a delicious buffet breakfast, avail our 24-hour front desk for any assistance, and take advantage of amenities like luggage storage and laundry facilities. Book now for an unforgettable experience in Porto Alegre at Master Express Alberto Bins.

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

7.8
Based on 133 reviews
Cleanliness: 7.01
Service: 8.98
Location: 8.02
Room Quality: 7.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 6.51
Overall Experience: 7.98
M
Mari Ines • solo_traveller • br
9
2026-07-04 • via Nuitee
B
Braga Minuzzi • solo_traveller • br
8
Podemos melhorar
Pros:

Chuveiro maravilhoso.

Cons:

Quarto 1006: colchão de casal muito usado, desconfortável, sanitário com pouca vasão e demora para encher (desagradável - péssimo), sinal de internet muito franco, lento.

2026-07-03 • via Nuitee
R
Rodolfo • extended_group • br
7
Cons:

Para quem quer ficar no centro da cidade, ótima localização, perto do comércio, porém, por ser no centro de cidade, achei a região bem perigosa, com muitos moradores de rua, no período da noite é um deserto.

2026-07-02 • via Nuitee
M
MANUEL • couple • uy
9
Pros:

Ubicación.

2026-07-02 • via Nuitee
V
Vanessa • family_with_children • br
9
2026-07-01 • via Nuitee
C
Caroline • couple • br
4
Cons:

Minha experiência não foi positiva, por isso não recomendo este hotel.

O ar-condicionado é bastante antigo e faz muito barulho, o que dificulta bastante uma boa noite de sono. Além disso, passei o dia inteiro fora e, quando retornei, encontrei a porta do meu quarto aberta. Eu estava hospedada havia apenas cerca de 24 horas, o que me causou bastante preocupação em relação à segurança.

O café da manhã é simples, mas atende ao básico. No entanto, percebi demora na limpeza das mesas e na reposição dos alimentos, o que prejudica a experiência, principalmente nos horários de maior movimento.

No geral, acredito que o hotel precisa melhorar esses aspectos, especialmente em relação à segurança, ao conforto e à organização.

2026-06-30 • via Nuitee
T
Tania • solo_traveller • br
8
Pros:

Água bem quente no chuveiro e na torneira do banheiro, quarto grande, cama de casal grande

Cons:

Ar condicionado barulhento, travesseiro muito baixo

2026-06-29 • via Nuitee
N
Navegantes • family_with_children • br
10
Pros:

Educação

2026-06-29 • via Nuitee
L
Lindacir • solo_traveller • br
10
super recomendo o que ofereceu ofertou
Pros:

atendeu minhas expectativas

Cons:

cheiro de cigarro, mas trocaram o quarto e melhorou

2026-06-29 • via Nuitee
J
Julio Cesar • couple • br
3
2026-06-29 • via Nuitee
L
Liane • solo_traveller • br
8
2026-06-29 • via Nuitee
T
Thiago • couple • br
8
2026-06-27 • via Nuitee
R
Robson • solo_traveller • br
6
2026-06-26 • via Nuitee
P
Patricia • extended_group • br
8
Agradeço a hospedagem !
Pros:

Bom café da manhã. Atendimento das meninas maravilhoso, pedimos água para o chimarrão e fomos bem atendidos.A recepção bem respeitosa e gentil. Chuveiro com temperatura muito boa .

Cons:

Cobertores muito velhos. Banheiro com com azuleijos encadidos, ar condicionado muito antigo que faz barrulho.

2026-06-25 • via Nuitee
C
Cleriston • solo_traveller • br
7
Pros:

Limpeza

Cons:

O café da manhã poderia ter mais variedades

2026-06-25 • via Nuitee
G
gabi • extended_group • br
10
Pros:

Foi tudo ótimo, gostamos bastante do quarto, pressão do chuveiro, banheiro grande e com espelho grande!

Cons:

Apenas tivemos um probleminha em relação ao café que das 7h passou para as 8h e nos foi avisado quando chegamos lá para tomar o café e precisávamos sair às 8:15. Acho que mesmo com imprevistos, poderiam ter feito um pratinho com café com o básico, por o erro ser de responsabilidade do hotel.

2026-06-25 • via Nuitee
A
Andrielli • family_with_children • br
7
2026-06-25 • via Nuitee
A
Aparecida Veloso Galle • couple • br
7
Pessima
Pros:

Atendimento

Cons:

Acomodações em geral

2026-06-24 • via Nuitee
D
Duarte • family_with_children • br
8
2026-06-22 • via Nuitee
L
Ludimila • solo_traveller • br
5
2026-06-21 • via Nuitee