Shibuya Granbell Hotel

Hotels
•
GRANBELL HOTEL
8 (1653 reviews)
Shibuya-ku Sakuragaoka-cho 15-17 , Tokyo , JP
+81 3-5457-2681

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.08
Some reviewers noted issues with cleanliness, such as dusty rooms and mold in the bathroom.
Service
9.05
Many reviews praised the helpfulness of the staff and their ability to speak English.
Location
9.59
Multiple reviews highlighted the excellent location near Shibuya station and nearby amenities.
Room Quality
7.04
Rooms were noted as small and showing age, with complaints about outdated furnishings.
Amenities
7.57
Amenities were described as basic and lacking, though adequate for some guests.
Value for Money
7.53
Several guests felt the prices were high relative to the quality and room size.
Food and Beverage
8.08
No significant reviews on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.05
Overall experiences varied, with many enjoying the location but disappointed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:08

Property Description

Modern Design & Unique Rooms
Granbell Shibuya, winner of a TripAdvisor 2012 Travelers’ Choice Award, boasts modern rooms with tinted glass, custom lamps, and free WiFi/LAN. The hotel's design offers a unique blend of Western motifs, creating a stylish and comfortable atmosphere for guests.

Convenient Location & Nearby Attractions
Situated just a 3-minute walk from Shibuya Station, guests can easily explore popular landmarks like the Shibuya Scramble crossing and 109 Building. With direct train access to Shinjuku and Harajuku, as well as proximity to Yoyogi Park, the hotel is an ideal choice for travelers looking to experience the vibrant heart of Tokyo.

Delicious Dining Options & Services
Indulge in Japanese Wagyu beef steak at Ginza-no Steak or enjoy hot pizzas at Cona. With room service available, guests can savor delectable meals without leaving the comfort of their rooms. Additionally, the 24-hour reception and luggage storage services ensure a seamless stay at Granbell Shibuya.

Book now to experience the perfect blend of modern luxury and convenience at Granbell Shibuya.

Important information:

Please note that 1 child 5 years old or younger can stay in an existing bed free of charge. Please be informed that only 1 child can stay free of charge per bed.

Children 6 years old and above are included in the guest count, and adult rates are applied. Please contact the property directly for more details. Contact details can be found on the booking confirmation.

The full amount of the reservation must be paid when checking in.

At Shibuya Station, exit via the ticket gates on the south side, then leave the station from the west exit. Go up the steps onto the overpass in front of you. Cross the intersection diagonally and go down the steps on the other side, on the right. Pass the bookstore and the Excelsior Cafe on your left, and you will come to a 4-way intersection. Turn right onto the street before the 24-hour Sukiya restaurant. The hotel is just up ahead, on the left side.

The nearest Limousine Bus stop (to and from Narita/Haneda airports) is the Cerulean Tower Tokyu Hotel.

Notice of Power and Water Outage due to Legal Inspection on January 6, 2026, 11:30-16:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8
Based on 1653 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
A
Abdoul-Rahman • solo_traveller • ca
6
2026-10-31 • via Nuitee
G
George • couple • us
9
2026-10-31 • via Nuitee
D
Danya • couple • us
10
2026-10-31 • via Nuitee
K
Konrad • family_with_children • de
6
Pros:

Die Nähe zum Bahnhof.

Cons:

Ausstattung mittelmäßig

2026-10-31 • via Nuitee
B
Bryan • solo_traveller • us
10
Exceptional staff!
Pros:

The staff was outstanding and friendly.

Cons:

Bit small and musty smelling

2026-10-30 • via Nuitee
M
Mike • couple • ca
6
A convenient hotel, but expensive for the quality of rooms you get
Pros:

Great location, large rooms

Cons:

The rooms are quite dated and worn. They could use a refresh.

2026-10-29 • via Nuitee
D
deanne • couple • us
8
2026-10-29 • via Nuitee
S
Stefano • solo_traveller • it
9
2026-10-28 • via Nuitee
T
Tyler • solo_traveller • au
5
2026-10-28 • via Nuitee
L
Leticia • couple • es
9
Fantastic location and incredibly spacious rooms!
Pros:

We had a wonderful stay! The location is absolutely fantastic, right in the heart of Shibuya, making it incredibly convenient to explore Tokyo.

The room was surprisingly spacious, especially considering how small hotel rooms in Japan can be. Having so much space in such a central location was a real luxury.

The staff were extremely friendly, welcoming and helpful throughout our stay.

An excellent hotel in an unbeatable location. We would definitely stay here again!

Cons:

The hotel could benefit from a little updating, as some areas feel slightly dated. However, this did not affect our overall experience, and we really enjoyed our stay.

2026-10-27 • via Nuitee
E
Eloise • couple • au
10
Really nice place to crash after a long day out, in a perfect location next to Shibuya station, close distance to Shibuy
Pros:

The location was perfect and lots of nice restaurants close by

2026-10-27 • via Nuitee
D
Daniel Iljushin • solo_traveller • il
10
2026-10-24 • via Nuitee
J
JORGE • couple • uy
8
Very good
Pros:

Location and staff

Cons:

No breakfast

2026-10-24 • via Nuitee
Y
Yuka • solo_traveller • jp
9
2026-10-23 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-10-22 • via Nuitee
T
Timothy • solo_traveller • us
10
The staff was very professional. and they showed and displayed wonderful customer service skills.
Pros:

The staff was very professional

Cons:

Na

2026-10-22 • via Nuitee
M
Michel • family_with_children • fr
8
2026-10-22 • via Nuitee
O
Olga • couple • es
8
2026-10-21 • via Nuitee
L
Layla • family_with_children • ca
3
2026-10-19 • via Nuitee
S
Samuel • couple • au
10
Amazing stay at Granbell Hotel Shibuya, with stylish rooms, great service and a perfect location for exploring Tokyo!
Pros:

Had an amazing stay at Granbell Hotel Shibuya! The hotel was stylish, comfortable and in a great location for exploring Tokyo. Everything was great, and I’d happily stay here again. Highly recommend!

2026-10-18 • via Nuitee