Shibuya Granbell Hotel

Hotels
•
GRANBELL HOTEL
8 (1653 reviews)
Shibuya-ku Sakuragaoka-cho 15-17 , Tokyo , JP
+81 3-5457-2681

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.08
Some reviewers noted issues with cleanliness, such as dusty rooms and mold in the bathroom.
Service
9.05
Many reviews praised the helpfulness of the staff and their ability to speak English.
Location
9.59
Multiple reviews highlighted the excellent location near Shibuya station and nearby amenities.
Room Quality
7.04
Rooms were noted as small and showing age, with complaints about outdated furnishings.
Amenities
7.57
Amenities were described as basic and lacking, though adequate for some guests.
Value for Money
7.53
Several guests felt the prices were high relative to the quality and room size.
Food and Beverage
8.08
No significant reviews on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.05
Overall experiences varied, with many enjoying the location but disappointed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:08

Property Description

Modern Design & Unique Rooms
Granbell Shibuya, winner of a TripAdvisor 2012 Travelers’ Choice Award, boasts modern rooms with tinted glass, custom lamps, and free WiFi/LAN. The hotel's design offers a unique blend of Western motifs, creating a stylish and comfortable atmosphere for guests.

Convenient Location & Nearby Attractions
Situated just a 3-minute walk from Shibuya Station, guests can easily explore popular landmarks like the Shibuya Scramble crossing and 109 Building. With direct train access to Shinjuku and Harajuku, as well as proximity to Yoyogi Park, the hotel is an ideal choice for travelers looking to experience the vibrant heart of Tokyo.

Delicious Dining Options & Services
Indulge in Japanese Wagyu beef steak at Ginza-no Steak or enjoy hot pizzas at Cona. With room service available, guests can savor delectable meals without leaving the comfort of their rooms. Additionally, the 24-hour reception and luggage storage services ensure a seamless stay at Granbell Shibuya.

Book now to experience the perfect blend of modern luxury and convenience at Granbell Shibuya.

Important information:

Please note that 1 child 5 years old or younger can stay in an existing bed free of charge. Please be informed that only 1 child can stay free of charge per bed.

Children 6 years old and above are included in the guest count, and adult rates are applied. Please contact the property directly for more details. Contact details can be found on the booking confirmation.

The full amount of the reservation must be paid when checking in.

At Shibuya Station, exit via the ticket gates on the south side, then leave the station from the west exit. Go up the steps onto the overpass in front of you. Cross the intersection diagonally and go down the steps on the other side, on the right. Pass the bookstore and the Excelsior Cafe on your left, and you will come to a 4-way intersection. Turn right onto the street before the 24-hour Sukiya restaurant. The hotel is just up ahead, on the left side.

The nearest Limousine Bus stop (to and from Narita/Haneda airports) is the Cerulean Tower Tokyu Hotel.

Notice of Power and Water Outage due to Legal Inspection on January 6, 2026, 11:30-16:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8
Based on 1653 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
J
J.H.V.F. • solo_traveller • il
9
2026-09-17 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-09-17 • via Nuitee
M
Marylyn • couple • us
7
Pros:

Location can’t be beat. Super close to Shibuya station! Staff were all amazing.

Cons:

Our room was the smallest one we stayed in during our 2 week trip, but the size was to be expected. Room cleanliness level was alright but may just be due to the building seeming a bit old.

2026-09-16 • via Nuitee
L
Liu • couple • jp
2
Pros:

Close to Shibuya station

Cons:

Room smelled bad.

2026-09-16 • via Nuitee
J
James • solo_traveller • us
10
Pros:

Very convenient location, near Shibuya Sakura Stage. Staff was so friendly and helpful and I felt welcome very far from home. The room was clean and quiet and had exactly what I needed. Especially coming in with 8 hour jet lag!

2026-09-16 • via Nuitee
一真 • solo_traveller • jp
4
2026-09-15 • via Nuitee
T
Trudy • extended_group • sg
10
Comfortable and conveniently located. Staff were friendly and helpful. I would stay here again
Pros:

Conveniently located and good size room

2026-09-15 • via Nuitee
B
Broderick • solo_traveller • us
7
2026-09-15 • via Nuitee
S
sara marie strøm • couple • no
7
Pros:

Hotellrommet var som forventet og beskrevet. Det beste med hotellet er lokasjonen. Rett ved stasjonen og gåavstand til shibuya crossing. Mange butikker og restauranter i nærheten.

Cons:

Kunne vært renere, men rent nok til at vi følte oss komfortable.

2026-09-15 • via Nuitee
P
Papuc • solo_traveller • it
8
Room is a bit small,but it’s quite cozy,smelled a bit like an ashtray,but again,it was a smoking room so it’s what I wan
2026-09-15 • via Nuitee
P
PANKAJ • family_with_children • au
9
Good friendly staff and facilities
2026-09-14 • via Nuitee
T
Tristen • solo_traveller • us
7
2026-09-13 • via Nuitee
R
rosiane • couple • us
10
Pros:

Clean and big room

2026-09-12 • via Nuitee
R
Rafaella • solo_traveller • br
8
2026-09-12 • via Nuitee
K
KYOHEI • solo_traveller • jp
4
2026-09-11 • via Nuitee
M
masahiro • couple • jp
9
2026-09-11 • via Nuitee
A
Ahmet Metehan • solo_traveller • tr
4
Pros:

Konumu iyi

Cons:

Check-out saati çok erkendi.
Kahve makinesi çalışmıyordu
Oda hiç ışık almıyordu. Fiyat performans olarak çok kötüydü

2026-09-10 • via Nuitee
T
Traian • solo_traveller • ca
9
2026-09-10 • via Nuitee
G
Gianluca • couple • it
8
Hotel in posizione OTTIMA
Pros:

Struttura letteralmente di fronte la metro di Shibuya.

Cons:

Quando siamo andati noi vi erano dei lavori di ristrutturazione e alcune cose erano un po’ impolverate ma levato questo nulla da dire

2026-09-09 • via Nuitee
S
Sarah • solo_traveller • jp
7
2026-09-09 • via Nuitee