Shibuya Granbell Hotel

Hotels
•
GRANBELL HOTEL
8 (1533 reviews)
Shibuya-ku Sakuragaoka-cho 15-17 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Key card access
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.08
Some reviewers noted issues with cleanliness, such as dusty rooms and mold in the bathroom.
Service
9.05
Many reviews praised the helpfulness of the staff and their ability to speak English.
Location
9.59
Multiple reviews highlighted the excellent location near Shibuya station and nearby amenities.
Room Quality
7.04
Rooms were noted as small and showing age, with complaints about outdated furnishings.
Amenities
7.57
Amenities were described as basic and lacking, though adequate for some guests.
Value for Money
7.53
Several guests felt the prices were high relative to the quality and room size.
Food and Beverage
8.08
No significant reviews on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.05
Overall experiences varied, with many enjoying the location but disappointed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:08

Property Description

Modern Design & Unique Rooms
Granbell Shibuya, winner of a TripAdvisor 2012 Travelers’ Choice Award, boasts modern rooms with tinted glass, custom lamps, and free WiFi/LAN. The hotel's design offers a unique blend of Western motifs, creating a stylish and comfortable atmosphere for guests.

Convenient Location & Nearby Attractions
Situated just a 3-minute walk from Shibuya Station, guests can easily explore popular landmarks like the Shibuya Scramble crossing and 109 Building. With direct train access to Shinjuku and Harajuku, as well as proximity to Yoyogi Park, the hotel is an ideal choice for travelers looking to experience the vibrant heart of Tokyo.

Delicious Dining Options & Services
Indulge in Japanese Wagyu beef steak at Ginza-no Steak or enjoy hot pizzas at Cona. With room service available, guests can savor delectable meals without leaving the comfort of their rooms. Additionally, the 24-hour reception and luggage storage services ensure a seamless stay at Granbell Shibuya.

Book now to experience the perfect blend of modern luxury and convenience at Granbell Shibuya.

Important information:

Please note that 1 child 5 years old or younger can stay in an existing bed free of charge. Please be informed that only 1 child can stay free of charge per bed.

Children 6 years old and above are included in the guest count, and adult rates are applied. Please contact the property directly for more details. Contact details can be found on the booking confirmation.

The full amount of the reservation must be paid when checking in.

At Shibuya Station, exit via the ticket gates on the south side, then leave the station from the west exit. Go up the steps onto the overpass in front of you. Cross the intersection diagonally and go down the steps on the other side, on the right. Pass the bookstore and the Excelsior Cafe on your left, and you will come to a 4-way intersection. Turn right onto the street before the 24-hour Sukiya restaurant. The hotel is just up ahead, on the left side.

The nearest Limousine Bus stop (to and from Narita/Haneda airports) is the Cerulean Tower Tokyu Hotel.

Notice of Power and Water Outage due to Legal Inspection on January 6, 2026, 11:30-16:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1533 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
I
ikeda • solo_traveller • jp
5
2026-06-18 • via Nuitee
A
Anastasia • couple • au
10
2026-06-18 • via Nuitee
R
REI • solo_traveller • jp
5
寝るだけなら問題なし
Pros:

駅から近い。

Cons:

冷蔵庫の電源入って入るが全然冷えなくて、飲み物もぬるくなるという…

2026-06-17 • via Nuitee
E
EnginAkinci • solo_traveller • tr
8
Over all great experience and very much worth the money spent.
Pros:

Itwas a great experience , the location was 10 out of 10 and conveniently close to all the major locations in Shibuya / Tokyo. The room was small but sufficient. The shower and toilet facilities were excellent. One of the best feature was the free usage of a great coffee machine at the lobby. The smoking designated are was also very weel thought of and sufficient.

Cons:

No vending machines for drinks or any snacks.

2026-06-16 • via Nuitee
S
Samay • extended_group • gb
9
2026-06-16 • via Nuitee
J
Joanna • extended_group • au
7
The hotel was close to Shibuya crossing and train station. We booked 3 rooms. The King Suite was spacious. The Economy d
Pros:

Close to Shibuya crossing

Cons:

Run down. Needs a revamp.

2026-06-09 • via Nuitee
D
David • couple • au
8
2026-06-09 • via Nuitee
T
Tomonori • solo_traveller • jp
7
2026-06-08 • via Nuitee
J
Johannes • family_with_children • de
7
2026-06-08 • via Nuitee
S
Stephanie • couple • fr
10
Bien situé et personnel agréable
Pros:

Hôtel bien situé, tout proche de la station de Shibuya, ce qui est pratique pour les déplacements. Le personnel est très agréable et serviable. Toutes les commodités nécessaires sont fournies dans la salle de bains, et la possibilité d'avoir une chambre fumeurs est un grand plus.

2026-06-07 • via Nuitee
I
Ian • solo_traveller • gb
8
6 night's in Shibuya
Pros:

Easy walk to the scramble area, and a few minutes walk to the stations south gate.

2026-06-07 • via Nuitee
山田 • couple • jp
9
Pros:

カードキー差し込まなくても電気が付けっぱなしに出来るため、エアコン、冷蔵庫もつきっぱで嬉しかった

2026-06-06 • via Nuitee
M
Meg • extended_group • au
10
Perfect comfortable hotel close to all the attractions and transport
Pros:

Loved the stay. Stayed in a couple across south Japan. Amazing and accommodating staff. Very helpful with all my questions. Loved the room. Comfortable and spacious compared to other places. Would exclusively book with granbells next trip!!

Cons:

Can’t fault it! Although I wish they all had the honey tea at the complimentary stations because they’re so good!!!!!

2026-06-05 • via Nuitee
F
Fumika • solo_traveller • jp
10
2026-06-04 • via Nuitee
J
Julie • solo_traveller • au
7
2026-06-04 • via Nuitee
S
Samuel • solo_traveller • gb
9
2026-06-04 • via Nuitee
P
Peter • solo_traveller • us
7
2026-06-04 • via Nuitee
K
kim • couple • au
10
Great room, just what we needed for one night!
Pros:

Great location, close to everything and station

Cons:

Nothing

2026-06-04 • via Nuitee
D
Danic • couple • ca
5
2026-06-03 • via Nuitee
川崎 • solo_traveller • jp
10
駅から近い
Pros:

駅から近くて良かった

Cons:

特になし

2026-06-03 • via Nuitee