Shibuya Granbell Hotel

Hotels
•
GRANBELL HOTEL
8 (1506 reviews)
Shibuya-ku Sakuragaoka-cho 15-17 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Key card access
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Small room size

Categories

Cleanliness
7.08
Some reviewers noted issues with cleanliness, such as dusty rooms and mold in the bathroom.
Service
9.05
Many reviews praised the helpfulness of the staff and their ability to speak English.
Location
9.59
Multiple reviews highlighted the excellent location near Shibuya station and nearby amenities.
Room Quality
7.04
Rooms were noted as small and showing age, with complaints about outdated furnishings.
Amenities
7.57
Amenities were described as basic and lacking, though adequate for some guests.
Value for Money
7.53
Several guests felt the prices were high relative to the quality and room size.
Food and Beverage
8.08
No significant reviews on food and beverage, assumed standard for this hotel tier.
Overall Experience
8.05
Overall experiences varied, with many enjoying the location but disappointed by room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:08

Property Description

Modern Design & Unique Rooms
Granbell Shibuya, winner of a TripAdvisor 2012 Travelers’ Choice Award, boasts modern rooms with tinted glass, custom lamps, and free WiFi/LAN. The hotel's design offers a unique blend of Western motifs, creating a stylish and comfortable atmosphere for guests.

Convenient Location & Nearby Attractions
Situated just a 3-minute walk from Shibuya Station, guests can easily explore popular landmarks like the Shibuya Scramble crossing and 109 Building. With direct train access to Shinjuku and Harajuku, as well as proximity to Yoyogi Park, the hotel is an ideal choice for travelers looking to experience the vibrant heart of Tokyo.

Delicious Dining Options & Services
Indulge in Japanese Wagyu beef steak at Ginza-no Steak or enjoy hot pizzas at Cona. With room service available, guests can savor delectable meals without leaving the comfort of their rooms. Additionally, the 24-hour reception and luggage storage services ensure a seamless stay at Granbell Shibuya.

Book now to experience the perfect blend of modern luxury and convenience at Granbell Shibuya.

Important information:

Please note that 1 child 5 years old or younger can stay in an existing bed free of charge. Please be informed that only 1 child can stay free of charge per bed.

Children 6 years old and above are included in the guest count, and adult rates are applied. Please contact the property directly for more details. Contact details can be found on the booking confirmation.

The full amount of the reservation must be paid when checking in.

At Shibuya Station, exit via the ticket gates on the south side, then leave the station from the west exit. Go up the steps onto the overpass in front of you. Cross the intersection diagonally and go down the steps on the other side, on the right. Pass the bookstore and the Excelsior Cafe on your left, and you will come to a 4-way intersection. Turn right onto the street before the 24-hour Sukiya restaurant. The hotel is just up ahead, on the left side.

The nearest Limousine Bus stop (to and from Narita/Haneda airports) is the Cerulean Tower Tokyu Hotel.

Notice of Power and Water Outage due to Legal Inspection on January 6, 2026, 11:30-16:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1506 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.59
Room Quality: 7.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
美喜雄 • solo_traveller • jp
9
2026-05-30 • via Nuitee
A
Amanda • extended_group • au
10
Great Value and Location
Pros:

Location amazingly close to Shibuya Station. Area not busy. Lots of restaurants and bars around.
Room small, great bathroom, no bath.

Cons:

Bath

2026-05-28 • via Nuitee
E
Edwin • solo_traveller • us
10
2026-05-28 • via Nuitee
M
Michaël • solo_traveller • fr
8
Bon séjour très rapide car je n’étais que de passage une nuit
Pros:

Proximité avec Shibuya était génial

Cons:

Petite chambre mais c’était inscrit comme ça.

2026-05-27 • via Nuitee
D
DHAVAL • family_with_children • in
5
Pros:

we were a family with an infant and they alloted us a smoking room. The room had very bad smoke smell. The baby as well as we all couldnt sleep well.

2026-05-26 • via Nuitee
S
Spencer • couple • ca
9
2026-05-25 • via Nuitee
S
Simon • solo_traveller • au
8
2026-05-25 • via Nuitee
R
Randy • family_with_children • ca
3
A dump
Pros:

The location was perfect and also the staff.

Cons:

They booked me in to a smoking room and I don’t smoke. We had to change rooms the next day. The rooms where very poor conditions, ripped carpet walls were in poor condition also the furniture was in poor condition.

2026-05-24 • via Nuitee
J
JHON • solo_traveller • ec
9
2026-05-24 • via Nuitee
E
Ethan • solo_traveller • au
10
Great location!
Pros:

Staff were exceptionally friendly and spoke great english, rooms were small but clean and had everything needed. Location was fantastic

2026-05-24 • via Nuitee
A
Angelina • solo_traveller • nl
9
Tiefschlafend in Shibuya
Pros:

Trotz der Lage in Shibuya hatte man nachts seine absolute Ruhe - man hört weder den Verkehr auf der Straße, noch den der Zimmernachbarn ;) Das Zimmer war kompakt, aber sehr gemütlich, stilvoll und gut ausgestattet.

Cons:

Das Zimmer war kleiner als erwartet - aber so effektiv eingerichtet, dass das garnichts ausgemacht hat.

2026-05-23 • via Nuitee
N
Nino • extended_group • au
8
2026-05-23 • via Nuitee
J
Janine • solo_traveller • au
8
I was only there overnight but it was an extremely comfortable stay
Pros:

For a three star hotel, the room was a decent size,b was spotless, the bathroom was big enough and the water pressure was excellent. There was an ample supply of toiletries. There was no noise from adjacent rooms. The teppanyaki restaurant there was not part of the hotel but was excellent and reasonably priced for a steak dinner in Tokyo.

Cons:

Their bagged breakfast was a roll made up the previous night. It was edible but not particularly satisfying. This was the only thing that didn’t impress me. As always, there is a convenience store nearby

2026-05-23 • via Nuitee
F
Fischer • solo_traveller • de
9
Pros:

Personal war sehr freundlich

Cons:

Betten zur hart

2026-05-22 • via Nuitee
E
Evan • solo_traveller • fr
9
2026-05-22 • via Nuitee
N
Narain • solo_traveller • us
9
2026-05-21 • via Nuitee
A
Aoi • couple • au
8
2026-05-21 • via Nuitee
S
summer • couple • au
2
Wouldn’t stay again
Pros:

Staff were so lovely and was very central to Shibuya crossing and shops

Cons:

Staff were so lovely but room was not what I thought I had booked and had a broken window so not ventilation at all. Fan in bathroom barely worked so whole room would be foggy after each shower and would stay damp

2026-05-20 • via Nuitee
M
Matthias • solo_traveller • de
6
2026-05-20 • via Nuitee
S
Simrah • solo_traveller • gb
10
2026-05-19 • via Nuitee