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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Kids' outdoor play equipment
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Indoor play area
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Shuttle service (free)
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Outdoor furniture
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Coffee Shop on site
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Homewood Suites by Hilton Waterloo/St. Jacobs offers an indoor pool, fitness centre, and free Wi-Fi. Situated near St. Jacobs Shopping Outlet Mall, our rooms feature modern amenities like flat-screen TVs and comfortable bedding.
Exceptional Services
Enjoy 24-hour front desk assistance, a snack bar, and a mini-market during your stay. Benefit from free parking and start your day with a complimentary hot breakfast. Our attentive staff ensures a pleasant and hassle-free experience for all guests.
Nearby Attractions
Explore the nearby RIM Park and St. Jacobs Farmers Market, just a short distance from the hotel. Immerse yourself in the local culture and attractions while staying at our welcoming property.
Book your stay at Homewood Suites by Hilton Waterloo/St. Jacobs for a memorable and relaxing experience.
Guests are required to provide a valid photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
It was very clean in side the hotel, the pool always a favorite for my family. staff was nice especially when I checked out and had to early.
Only 2 towels in the room, when there was 4 people staying in the room, no sheets on the pull out couch and no sheets for that bed in the closet or anything. Dirty dishes still in the dishwasher from previous stay. When I arrived staff seemed unprofessional joking around with other staffers when trying to help me.
Cuisinette
Salon avec option lit
chambre grande et ensoleillée
Déjeuner inclus
Piscine , salle de gym et salle de lavage
À 10 min de l’université Waterloo
Mini épicerie accessible à la réception
Prix élevé
Déjeuner basique
Matelas mou / préfère plus ferme
Avons demandé pour faire la chambre après 10h avec tips et seulement la lit a été refait( sans même changer les draps ) et changement de serviette ( juste 2 grande tandis que nous étions 3 pers ) . Même pas vider les poubelles , ni replier le divan lit …
The room was nice and large and well equipped and close to everything
Our room thermostat wouldn’t cool the room it was always hot. I saw a couple of crawling bugs in the bathroom
Comfortable stay
Breakfast timing was till 9.30am. However Breakfast was limited and if you went any later than 8.45am there was hardly any Breakfast left! The staff were not topping up the supplies according to the demand.
Also no complimentary water bottles were given to use in the room. We had a room booked for 4 of us, but only 2 towels were given.. Overall, the stay was comfortable because of the location, but it was definitely not the best value for the money paid.
Limpeza excepcional, quarto confortável com pequena cozinha bem equipada.
Muito perto do St. Jacobs market.
10 minutos a pé.
Pouco iluminado. Precisa acender todos os abajures para ter iluminação. Café da manhã com boa quantidade e pouca variedade.
Custo desproporcional ao benefício.
Wish the options at breakfast were different
Close to market. Room was very comfortable
Facilities
Breakfast
The spaciousness of the room, plus the kitchen was equipped. Staff members were friendly.
I was quite disappointed when there was a coffee spill in an elevator early in the morning, and when reported to the front desk, another guest was told that nothing can be done until maintenance arrived on shift. I ended up cleaning it up myself (even though it was not my mess) because I was concerned about the Health & Safety issue should another guest or staff member slip and hurt themselves. I did speak with a supervisor later in the day and I appreciated that opportunity.
Breakfast was good. Front desk staff were welcoming.
I repeatedly called and ask to speak to the manager months before I arrived. I had one question and called 3 times and Booking.com emailed the manager asking them to contact me. I never received a call.
Le service, le personnel était très agréable et souriant 10/10
Super propre bravo
Le lit était très inconfortable
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