JW Marriott Hotel Santo Domingo

Hotels
•
JW Marriott Hotels & Resorts
9.8 (242 reviews)
Winston Churchill Avenue No. 93,Ensanche Piantini , Santo Domingo , do
+18098071717

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location is perfect
Friendly staff
Great amenities
Cons:
Bar service not attentive
Maintenance issues
Old decoration

Categories

Cleanliness
9.5
Issues with maintenance of facilities mentioned, affecting the overall cleanliness perception.
Service
9.99
Positive comments about staff friendliness, but some concerns about attentiveness.
Location
10
Location is perfect as noted in multiple reviews.
Room Quality
9.48
Old-fashioned decoration mentioned that could use an update.
Amenities
10
High ratings overall, but noting gym closures.
Value for Money
9.95
Some concerns about pricing relative to the room conditions.
Food and Beverage
9.5
Bar service issues mentioned, impacting the experience.
Overall Experience
10
General sentiment was very positive despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:19

Property Description

Luxurious Amenities
JW Marriott Santo Domingo offers an elegant venue with a concierge desk, indoor pool, and a restaurant. The smoke-free hotel provides free Wi-Fi, spacious bathrooms, and cable TV in all rooms and suites.

Convenience at Your Fingertips
Enjoy the convenience of a fitness centre, meeting facilities, and grocery shopping services on-site. Luggage storage, ticket services, and in-room coffee and tea add to the comfort of your stay.

Prime Location
Situated in the Ensanche Naco District, JW Marriott is just 2.5 km away from local attractions. With Las Americas International Airport a short 30-minute drive, your travels are made easy.

Book your stay at JW Marriott Santo Domingo for a luxurious and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.8
Based on 242 reviews
Cleanliness: 9.5
Service: 9.99
Location: 10
Room Quality: 9.48
Amenities: 10
Value for Money: 9.95
Food and Beverage: 9.5
Overall Experience: 10
A
Angel • solo_traveller • do
10
Pros:

All the personal, lobby, cleaners, breakfast, are very very nice and kind.thanks

2026-06-28 • via Nuitee
K
karen • family_with_children • co
10
2026-06-27 • via Nuitee
E
Erez Lev • solo_traveller • il
10
2026-06-22 • via Nuitee
G
Gustavo • couple • us
7
2026-06-18 • via Nuitee
S
SELMA • couple • us
10
Good service and breakfast
Pros:

localization

Cons:

nothing

2026-06-17 • via Nuitee
C
Crischel • couple • ve
10
2026-06-15 • via Nuitee
E
ERASTO • couple • hn
5
INCONFORME
Cons:

EL PRECIO, NO VA CON EL SERVICIO

2026-06-08 • via Nuitee
K
Kyralessa • family_with_children • us
10
2026-06-01 • via Nuitee
K
Kyralessa • family_with_children • us
10
Pros:

Very clean and excellent service from the staff

2026-06-01 • via Nuitee
E
EDINSON • extended_group • us
10
2026-05-26 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Me encantó!!
Pros:

Excelente!! Tal cual las fotos, tenía una reserva de 1 día pero decidí quedarme dos de tan cómodo y lindo que estaba todo!!

2026-05-23 • via Nuitee
J
Jacques • solo_traveller • ch
1
Pros:

Leaving the hotel after being treated like shit

Cons:

Noisy hotel, old , very under par service by reception supervisors
Lies , unauthorized charges very bad

2026-05-12 • via Nuitee
M
Miguelina • solo_traveller • ch
9
Pros:

El hotel muy bonito, la piscina excelente, el personal es super amable, nos sentimos muy agusto.

Cons:

Todo fue excelente.

2026-05-09 • via Nuitee
A
angel • couple • do
4
no me gusto
Pros:

El parqueo es horrible, esta casi siempre bloqueados por conos e incomprensible

Cons:

La llave no fue bien configura y debi volver al lobby, la reserva era de una cama grande y me dieron dos pequeñas

2026-05-07 • via Nuitee
J
Jorge Luis • couple • ve
10
2026-05-04 • via Nuitee
E
eustace • family_with_children • sx
10
Excellence at its most high
Pros:

Everything

Cons:

Nothing

2026-04-23 • via Nuitee
H
harriet • family_with_children • tc
10
2026-04-16 • via Nuitee
S
Soledad • couple • do
10
Exepcional
Pros:

Me encanta todo, el personal muy amable y capacitado, las instalaciones en muy optimas condiciones muy limpio, los empleados en el area del Desayuno demasiado atentos 👍🙌

2026-04-13 • via Nuitee
M
MARIA • solo_traveller • ve
10
2026-04-02 • via Nuitee
M
MARIA • solo_traveller • ve
10
2026-04-02 • via Nuitee