Hotel Ema Palace

Hotels
8.8 (2336 reviews)
Rua Jorge Barbosa Moreira, 70 , São José dos Campos , BR
+55 12 3925-5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Decent amenities
Cons:
Cleanliness issues
Inconsistent room quality
Limited parking options

Categories

Cleanliness
7.91
Several mentions of cleanliness issues in rooms and public areas.
Service
9.38
Guests consistently praised the attentiveness and cordiality of the staff.
Location
9.42
Location is frequently mentioned as excellent and a major advantage.
Room Quality
8.37
Generally positive feedback on comfort, but some issues with mattress quality.
Amenities
8.4
Notable amenities like a good breakfast and pool, but with mixed feedback.
Value for Money
8.86
Value perception is generally good, though some feel pricing could be better.
Food and Beverage
8.91
Breakfast received positive remarks, but some suggestions for improvement.
Overall Experience
9.18
Overall positive sentiment; majority of guests had good experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:57

Property Description

Luxurious Amenities

The Hotel Ema Palace boasts adult and children pools, a sauna, gym, and bar, providing guests with a perfect blend of relaxation and entertainment.

Modern Rooms

Guests can enjoy modern rooms equipped with free Wi-Fi, air conditioning, private bathrooms, LCD TVs with cable channels, telephone, and a safe, ensuring a comfortable and convenient stay.

Convenient Location

Situated just 800 meters from Shopping Colinas mall and 100 meters from Sagrada Família Church, Hotel Ema Palace offers easy access to popular attractions. With São José dos Campos Airport only 8 km away and free parking available, guests can explore the city with ease.

Book your stay at Hotel Ema Palace now for a memorable and hassle-free experience!

Important information:

Please note that Hotel Ema Palace does not accept children or teenager unaccompanied by their parents.

Please inform preference for a room with spa bath prior to arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJK

Location

Guest Reviews

8.8
Based on 2336 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.18
E
eduardo henrique • couple • br
8
Boa
Pros:

Estrutura física

Cons:

Colchão
Cobertor estava sujo
Café da manhã limitado

2026-09-20 • via Nuitee
W
Wesley • couple • br
9
Experiência satisfatória
Pros:

Limpeza e café da manhã

Cons:

Nada a reclamar

2026-09-18 • via Nuitee
C
Carlos Roberto • couple • br
8
2026-09-18 • via Nuitee
A
Aline • family_with_children • br
10
Pros:

Tudo !!! Conforto do quarto, café da manhã excelente.

2026-09-15 • via Nuitee
H
Henrique • family_with_children • br
8
2026-09-14 • via Nuitee
A
Alvarenga • family_with_children • br
10
Perfeito
Pros:

Muito organizado e limpo, prédio e área de lazer muito bons! Com certeza voltarei com a minha familia

2026-09-14 • via Nuitee
V
Viebig • couple • br
8
2026-09-13 • via Nuitee
A
Andre • family_with_children • br
8
2026-09-13 • via Nuitee
P
Pedro • couple • br
9
2026-09-12 • via Nuitee
C
Cristiano • solo_traveller • lu
3
It needs renovation
Pros:

The breakfast is good enough and the checkout process was fast and straightforward.

Cons:

The bathroom needs some renovation, notably regarding windows and shower area. Some mold in between the tiles need some deeper cleaning.

2026-09-12 • via Nuitee
N
Natalia Mila • solo_traveller • br
8
Pros:

Café da manhã excepcional!

Cons:

Quarto pequeno

2026-09-08 • via Nuitee
A
Ana • couple • br
7
2026-09-08 • via Nuitee
A
Ademir Reis • solo_traveller • br
10
Pros:

Ótima localização, atendimento, suíte bem distribuída, espaçosa.

Cons:

Instalações antigas, mas nada que o desabone.

2026-09-07 • via Nuitee
M
Marcos Barbará • solo_traveller • br
7
2026-09-07 • via Nuitee
H
Hugo • family_with_children • br
10
2026-09-04 • via Nuitee
O
Octavio • family_with_children • br
10
Pros:

O hotel é excelente! Quartos amplos e bem arrumados, equipe prestativa e eficientes, acomodações maravilhosas! O café da manhã é excelente, farto e variado!

Cons:

Foi tudo ótimo! Não tenho o que reclamar.

2026-09-04 • via Nuitee
A
Ana Laura Toledo • solo_traveller • br
10
Ótimo custo benefício
Pros:

Localização, limpeza e atendimento dos funcionarios

Cons:

Nao tive nada que me desagradou

2026-09-03 • via Nuitee
F
Fábio • family_with_children • br
9
2026-09-02 • via Nuitee
R
Robson • solo_traveller • br
7
Pros:

Quarto bom .TD organizado chuveiro bom
TD limpo atendeu minhas expectativas.

Cons:

Internet muito lenta oscilando e a piscina muito gelada a água . E a piscina infatil estava em manutenção.

2026-09-01 • via Nuitee
M
Mirela • extended_group • br
8
Pros:

Localização e atendimento dos funcionários.

Cons:

O colchão

2026-09-01 • via Nuitee