Palm Garden Hotel

Hotels
8.2 (711 reviews)
Jalan Kesuma Sari no 3 , Sanur , id

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Safety deposit box
Car hire
Outdoor furniture
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely pool
Cons:
Renovation noise
Dated rooms
Cleaning issues

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness and upkeep.
Service
8.7
Staff received positive mentions for their friendly and helpful nature.
Location
8.7
Many reviews highlighted the great location close to the beach and amenities.
Room Quality
8
Some rooms were described as dated or dark, affecting the overall quality.
Amenities
8.2
Pool and garden areas were praised, although some amenities were under renovation.
Value for Money
8.2
General sentiment reflects decent value, considering location and services.
Food and Beverage
7.7
Concerns about renovation of the restaurant and lack of breakfast options.
Overall Experience
8.4
Mixed sentiments overall, but a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:48

Property Description

Luxurious Outdoor Pool
The Palm Garden Hotel boasts a spacious outdoor pool, perfect for a refreshing dip or soaking up the tropical sun.

Convenient Location
Situated just a short 2-minute walk from the picturesque Sanur Beach, Palm Garden Hotel offers easy access to the sandy shores and vibrant beachfront cafes.

Deluxe Amenities
Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and private terrace with garden views. The en suite bathroom with complimentary toiletries adds a touch of luxury to your stay.

Experience relaxation and convenience at Palm Garden Hotel - book your stay now for an unforgettable Bali getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 250,000 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for Rp 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 711 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
U
Ulrike solo_traveller de
6
Pros:

Sehr gute Lage! Schön und ruhig

2026-06-04 via Nuitee
D
Debbie couple au
9
Great stay, great location and great facilities
Pros:

Location, pool and customer service

2026-06-04 via Nuitee
L
louise couple au
9
2026-06-04 via Nuitee
M
Mandy couple au
9
A little Balinese gem at the southern end of Sanur beach
Pros:

They have added a really good Japanese restaurant since I was here last, the pool is big and fabulous with plenty of sun loungers to laze in, the gardens are beautiful and the staff friendly and helpful. Location is fantastic, a leisurely stroll 2 minutes to the beach left and 2 minutes to the shops right, just watch out for the uneven pavement and bikes & cars ! (like most places in Bali)

Cons:

Traditional Balinese style small hotel, the rooms are pretty basic but clean and comfortable. Cleaned every day and new towels given.

2026-06-02 via Nuitee
C
Christine couple nz
7
2026-06-01 via Nuitee
M
Melissa couple au
10
Home away from home
Pros:

I’ve stayed at Palm Gardens so many times I’ve lost track. It’s always a friendly family oriented hotel with beautiful staff, gardens, nice pool, good location and well priced.

Cons:

Leaving

2026-05-31 via Nuitee
M
Melissa couple au
10
Home away from home
Pros:

Staff are great location perfect and priced well

Cons:

Nothing

2026-05-30 via Nuitee
G
Glynis solo_traveller nz
9
Pros:

It was quiet. Pool superb. Grounds beautifully kept.

Cons:

It stated on advert that it was beach front. It was not. Also said it was short walk to Icon Mall etc. It was long walk and too far for us.

2026-05-27 via Nuitee
K
Katarzyna couple pl
10
Balijski piękny obiekt
Pros:

Lokalizacja, ogród i piękny basen. Bardzo dobra restauracja na miejscu z cudownym personelem. Pokoje bardzo czyste, może trochę ciemne z uwagi na małe okna ale naprawdę super się w nich mieszkało. Do morza kilka kroków, do sklepów i restauracji też. Polecam ten obiekt

2026-05-24 via Nuitee
P
Paul solo_traveller au
7
Pros:

Excellent staff great location for access to beach .

Cons:

Little bit tried

2026-05-23 via Nuitee
N
nelleka couple au
8
2026-05-21 via Nuitee
M
María solo_traveller fr
9
2026-05-20 via Nuitee
M
Michelle solo_traveller au
10
Pros:

A perfect stay,so clean, fresh and so close to the beach
Lovely friendly attentive staff

Cons:

Nothing to dislike at all

2026-05-18 via Nuitee
I
I. couple nl
8
Goede prijs/kwaliteit verhouding voor Sanur
Pros:

Het is een hele fijne plek, dichtbij strand en winkels. Ook nog wel een wat authentieker deel van Sanur richting het zuiden.
Croissantje bij het ontbijt was heerlijk, lieve bediening ook. De meeste mensen bij de receptie zijn behulpzaam en vriendelijk.

Cons:

Die bruine deken is inderdaad echt niet prettig, te stoffig en ik ben allergisch voor wol. Stond ook niet op de foto.

2026-05-18 via Nuitee
A
astrid solo_traveller nl
10
2026-05-16 via Nuitee
M
Melissa couple au
10
Sanur home away from home
Pros:

I have stayed more times than I can remember at Palm Garden. It’s a home away from home the staff are lovely, they offer breakfast inc which is generous and the gardens and pool are lovely and clean.

Cons:

Leaving

2026-05-16 via Nuitee
A
astrid couple nl
8
2026-05-16 via Nuitee
P
Peter solo_traveller au
9
2026-05-14 via Nuitee
M
Mikaela solo_traveller au
4
Budget stay with outdated decor
Pros:

Good location to the beach and quick to get to Main Street.

Cons:

The bed was rock hard and the bedding was dark quilts and Sherpa blankets, the dark and wool makes it feel unclean. The room has dark wood and the curtains are also thick and yellow, meaning the room feels off and dark. The bathroom was updated but needs a good scrub. I had grinding behind my room b5 the entire stay in the days. The room stated there was a safe, but upon check in staff said no, safe is in the office. There was a wooden box with a key, that’s their version of a safe. Breakfast was limited, I went once and instead, went to cafes. Not a lot of staff to be seen, none at the pool ect. My bins were not emptied and no shampoo or conditioner supplied to me throughout stay.

2026-05-11 via Nuitee
T
trish couple au
8
Nice to try south end of Sanur.
Pros:

Lovely small hotel with nice rooms. Staff were fabulous and very attentive. Would stay again.

Cons:

Breakfast was ordinary and you had to go to reception each day for a voucher.

2026-05-05 via Nuitee