Palm Garden Hotel

Hotels
8.2 (728 reviews)
Jalan Kesuma Sari no 3 , Sanur , id

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely pool
Cons:
Renovation noise
Dated rooms
Cleaning issues

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness and upkeep.
Service
8.7
Staff received positive mentions for their friendly and helpful nature.
Location
8.7
Many reviews highlighted the great location close to the beach and amenities.
Room Quality
8
Some rooms were described as dated or dark, affecting the overall quality.
Amenities
8.2
Pool and garden areas were praised, although some amenities were under renovation.
Value for Money
8.2
General sentiment reflects decent value, considering location and services.
Food and Beverage
7.7
Concerns about renovation of the restaurant and lack of breakfast options.
Overall Experience
8.4
Mixed sentiments overall, but a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:48

Property Description

Luxurious Outdoor Pool
The Palm Garden Hotel boasts a spacious outdoor pool, perfect for a refreshing dip or soaking up the tropical sun.

Convenient Location
Situated just a short 2-minute walk from the picturesque Sanur Beach, Palm Garden Hotel offers easy access to the sandy shores and vibrant beachfront cafes.

Deluxe Amenities
Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and private terrace with garden views. The en suite bathroom with complimentary toiletries adds a touch of luxury to your stay.

Experience relaxation and convenience at Palm Garden Hotel - book your stay now for an unforgettable Bali getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 250,000 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for Rp 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 728 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
L
Lisa • couple • au
9
Affordable, convenient and spacious accommodation.
Pros:

Spacious rooms with outstanding decks, firm beds and clean and well designed bathrooms. Excellent location 50m from there beach and main street.

2026-07-04 • via Nuitee
S
Simon • couple • au
8
2026-07-03 • via Nuitee
T
TARYN • extended_group • au
6
It is a pleasant hotel. The upstairs rooms are the best.
Pros:

The pool and gardens are lovely.

Cons:

There is one room that hasn't yet had a bathroom renovation. I was initially given this room. It is very mouldy so I asked to be moved. The staff were accommodating to my request.

2026-07-01 • via Nuitee
M
Macdonald • solo_traveller • au
10
Pros:

The location is good, short walk to beach, restaurants and shops.

2026-07-01 • via Nuitee
L
Liam • couple • gb
9
2026-06-29 • via Nuitee
R
Ross • couple • au
10
2026-06-29 • via Nuitee
E
Erko • solo_traveller • ee
8
Pros:

Very good location, near the beach. The rest was okay, little bit older looking rooms, but we were okay with that and kids liked the pool

Cons:

Good value for that money we think

2026-06-23 • via Nuitee
R
Rolf • couple • au
8
Would consider coming again .
Pros:

Great location !

Cons:

The air con in my room was not cooling properly

2026-06-22 • via Nuitee
L
Leanne • couple • au
9
Overall, a great hotel for the price, we will defiantly stay there again
Pros:

The staff were fantastic, the rooms were clean and great size, the gardens were very nice and the pool was clean

Cons:

Only fault was that the safe in the room was not a proper safe but a draw that did not lock, but the staff offered
a proper safe with them at reception.

2026-06-17 • via Nuitee
M
Maree • couple • au
9
Small garden hotel. Excellent staff and swimming pool. So quiet
Pros:

Ambience, gardens, closeness to beach, excellent staff

2026-06-13 • via Nuitee
S
Sharon • couple • au
10
2026-06-13 • via Nuitee
H
Herbert • solo_traveller • au
9
Pros:

The location was very good in sanur and close to the beach

2026-06-13 • via Nuitee
T
Tania • solo_traveller • au
10
This property is in a central location, beach & main streets easily accessible. The property gardens are well mainta
Pros:

The property was in a central location, clean & quiet

Cons:

The pool, the staff & the location

2026-06-12 • via Nuitee
P
petertap • couple • sk
9
Pros:

výborná poloha hned pri pláži

Cons:

raňajky mohli byť ponúkané s väčším výberom

2026-06-10 • via Nuitee
M
Michelle • solo_traveller • au
10
Pros:

Everything was just perfect

Cons:

Nothing to not like

2026-06-08 • via Nuitee
M
Miriam • couple • au
7
A comfortable stay in a top location
Pros:

Helpful staff, lots of space, nice pool, great location

Cons:

Furniture a little worn/aged

2026-06-08 • via Nuitee
L
Luke • family_with_children • au
8
2026-06-07 • via Nuitee
D
Debbie • couple • au
9
Great stay, great location and great facilities
Pros:

Location, pool and customer service

2026-06-04 • via Nuitee
U
Ulrike • solo_traveller • de
6
Pros:

Sehr gute Lage! Schön und ruhig

2026-06-04 • via Nuitee
L
louise • couple • au
9
2026-06-04 • via Nuitee