Palm Garden Hotel

Hotels
8.2 (741 reviews)
Jalan Kesuma Sari no 3 , Sanur , id

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
Laundry
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Lovely pool
Cons:
Renovation noise
Dated rooms
Cleaning issues

Categories

Cleanliness
7.7
Several reviews indicated issues with cleanliness and upkeep.
Service
8.7
Staff received positive mentions for their friendly and helpful nature.
Location
8.7
Many reviews highlighted the great location close to the beach and amenities.
Room Quality
8
Some rooms were described as dated or dark, affecting the overall quality.
Amenities
8.2
Pool and garden areas were praised, although some amenities were under renovation.
Value for Money
8.2
General sentiment reflects decent value, considering location and services.
Food and Beverage
7.7
Concerns about renovation of the restaurant and lack of breakfast options.
Overall Experience
8.4
Mixed sentiments overall, but a pleasant stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:48

Property Description

Luxurious Outdoor Pool
The Palm Garden Hotel boasts a spacious outdoor pool, perfect for a refreshing dip or soaking up the tropical sun.

Convenient Location
Situated just a short 2-minute walk from the picturesque Sanur Beach, Palm Garden Hotel offers easy access to the sandy shores and vibrant beachfront cafes.

Deluxe Amenities
Indulge in comfort with air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and private terrace with garden views. The en suite bathroom with complimentary toiletries adds a touch of luxury to your stay.

Experience relaxation and convenience at Palm Garden Hotel - book your stay now for an unforgettable Bali getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rp 250,000 per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for Rp 250,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 741 reviews
Cleanliness: 7.7
Service: 8.7
Location: 8.7
Room Quality: 8
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 8.4
N
Nathalie • solo_traveller • ca
10
2026-07-24 • via Nuitee
K
Kro 2o • solo_traveller • fr
9
Pros:

La gentillesse du personnel, l'emplacement, la taille de la chambre et de la salle de bain, le calme
Le choix du petit déjeuner.

Cons:

Rien

2026-07-24 • via Nuitee
A
Alison • solo_traveller • nz
8
Quiet location close to the beach.
Pros:

Close to the beach and the main road but very quiet. Comfy beds.

Cons:

The bathroom stayed a bit damp and smelt musty.

2026-07-22 • via Nuitee
K
Kathy • couple • au
8
Pros:

We knew that we expecting as we had checked out Palm Garden on our last trip. Very happy with our stay. Staff are excellent.

2026-07-19 • via Nuitee
G
Garry • couple • au
10
It’s a fantastic property right amongst the funk area of Sanur
Pros:

Wonderful location . Happy staff. Loved the garden & pool area

Cons:

Nothing to dislike

2026-07-17 • via Nuitee
J
Jennifer • family_with_children • au
7
Great location
Pros:

Great location and lovely staff. The room was great size and with all that you need in it. It is good value for money.

Cons:

The rooms an are a great size in the 2 bedroom appointment s. The beds and pillows are VERY firm! And the lining curtains are very dated.

2026-07-16 • via Nuitee
W
Will • couple • gb
10
2026-07-16 • via Nuitee
M
Mathias • family_with_children • dk
9
Super-fint familiested, personalet meget venligt og klar til at hjælpe
Pros:

Beliggenhed helt i top. Dejlig stille del af Sanur, med alt man har brug for lige udenfor døren - strand, massage, indkøb, gode spisesteder
God, lækker pool
Køleskab på værelset
Der blev fyldt op med nye vand hver dag

Cons:

Det ene værelse lugtede lidt muldet
Teen smagte af kaffe men ellers fin morgenmad - man kunne vælge mellem 4 forskellige

2026-07-14 • via Nuitee
M
Michela • solo_traveller • it
9
2026-07-13 • via Nuitee
A
Alexander • family_with_children • de
10
Saubere Zimmer, saubere Anlage und sauberer Pool. Sehr aufmerksames und freundliches Personal
Pros:

Ein kleines Familiengeführtes Hotel mit 14 Doppelzimmer und 2 Suiten.
Wir hatten eine Suite mit zwei Schlafzimmern, zwei Bädern, einem Wohnbereich und einer Terrasse. Das Hotel hatte einen Pool in ausreichender Größe.
Zum Strand waren es 5 Minuten Fußweg.
Läuft man in die andere Richtung ist man in zwei Minuten an einer Geschäftsstraße mit Restaurants, Läden Wechselstuben und Massagesalons. Zum Icon Bali sind es ca. 2 km. Die kann man am Strand oder an der Straße gemütlich laufen.

Cons:

Das Hotel haben wir mit Frühstück gebucht. Das Hotel selbst hat keine Restaurantbereich. Allerdings gibt es eine Kooperative mit einem benachbarten Restaurant welches man vom Hotelgarten aus erreichen kann.
Die Frühstücksauswahl war sehr begrenzt es gab eine Karte mit vier verschiedenen Frühstücksangeboten. Diese waren auch in Ordnung. Was allerdings absolut unterirdisch war,ist der Kaffee. Dieser steht in einer Glaskanne auf einer Warmhalteplatte und schmeckt nicht wirklich nach Kaffee. Hier sollte eventuell mal mit dem Restaurant gesprochen worden ob es da nicht andere Möglichkeiten gibt.
Wir selbst haben dann außerhalb am Strand für kleines Geld gefrühstückt.

2026-07-11 • via Nuitee
B
Benn • family_with_children • ca
9
Great value and location!
Pros:

We were early for check in and staff were very accommodating, letting us use the pool. Rooms were huge! A bit dated but very clean and great value for the cost. Location is a short walk away from main Sanur beach area or main strip - lots of shopping and food options.

Cons:

It's an older hotel, so some of the furnishings / beds are old and creaky. Fine for our purposes.

2026-07-10 • via Nuitee
A
Alison • solo_traveller • au
10
Another beautiful holiday in Bali
Pros:

I love this small hotel which feels very personal. It feels like the Bali I know and have loved for the last 48 years since visiting and even though the bathrooms have been renovated beautifully since the last time I visited they have retained the authentic Bali decor I love and have not gone yuppie like so much of Bali has done. Being an older person I come to Bali for the Bali culture so this suits me very well. The owner/manager is so helpful and respectful and I feel like this is my second home and I am returning to friends. As I swim to keep fit the pool is perfect for me to swim laps in every day.

Cons:

Nothing

2026-07-10 • via Nuitee
A
Alison • family_with_children • au
10
Lovely Little Balinese style hotel
Pros:

This time my adult son came with me and because the owner was not able to give us two rooms together she upgraded us to the downstairs suite which was awesome. we each had a bedroom which each had an ajoining bathroom and we had a sitting room to hang out in o watch TV together and play games. It was a lovely gesture which both my son and I greatly appreciated. It was the first time my son had stayed in Sanur and despite being in his thirties loved it as much as I do with being able to ride along the beach and as we are both foodies the choice of really good quality restaurants so close to the hotel. It will now be his go to place in Bali too.

Cons:

Not really anything as this remains in our budget and I would hate for it, like another budget hotel in the same street, to be too renovated so much that it then puts the prices up to double and then making it out of our price range.
The only small thing over time could be to add in room safes so customers don't have to sort out their money in the foyer area when they take money out of the safes that are in the office.

2026-07-10 • via Nuitee
M
Marlene • family_with_children • ch
8
2026-07-08 • via Nuitee
J
Jesper • family_with_children • dk
9
Pros:

Rent, pænt og hyggeligt

Cons:

Eneste lille minus. Man skulle betale for at få juice til sin morgenmad

2026-07-07 • via Nuitee
C
Cathal • solo_traveller • au
8
2026-07-07 • via Nuitee
L
Lisa • couple • au
9
Affordable, convenient and spacious accommodation.
Pros:

Spacious rooms with outstanding decks, firm beds and clean and well designed bathrooms. Excellent location 50m from there beach and main street.

2026-07-04 • via Nuitee
S
Simon • couple • au
8
2026-07-03 • via Nuitee
T
TARYN • extended_group • au
6
It is a pleasant hotel. The upstairs rooms are the best.
Pros:

The pool and gardens are lovely.

Cons:

There is one room that hasn't yet had a bathroom renovation. I was initially given this room. It is very mouldy so I asked to be moved. The staff were accommodating to my request.

2026-07-01 • via Nuitee
M
Macdonald • solo_traveller • au
10
Pros:

The location is good, short walk to beach, restaurants and shops.

2026-07-01 • via Nuitee