Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Noisy environment

Categories

Cleanliness
4.05
Reviews indicate that the cleanliness was poor with instances of dirt and bedbugs.
Service
7.55
Staff was friendly and helpful, positive mentions about service.
Location
8.55
Hotel is in a good location close to downtown with access to public transport.
Room Quality
5.05
Rooms differed from pictures; poor mattress quality was mentioned.
Amenities
5.05
Limited amenities; for instance, no parking and other essentials were missing.
Value for Money
7.05
Reasonable price for the location despite cleanliness issues.
Food and Beverage
6.05
No significant mentions; considered standard quality for this hotel tier.
Overall Experience
6.25
Overall mixed sentiments; while some liked the location and price, major cleanliness issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 13:20

Property Description

Prime Location in North Beach District
Europa Hotel & Hostel is strategically situated in the historic North Beach District, offering easy access to Fisherman's Wharf, Union Square, and the iconic Transamerica Pyramid building.

Comfortable Accommodations
The guest rooms at Europa Hotel & Hostel are well-equipped with modern amenities including a flat-screen cable TV, refrigerator, microwave, and both private and shared bathrooms, ensuring a comfortable stay for all guests.

Vibrant Nightlife and Nearby Attractions
Guests can immerse themselves in the vibrant nightlife of North Beach with its array of bars, cafes, clubs, and restaurants. Additionally, Chinatown and Market Street are within walking distance, while a bus stop in front of the property provides convenient access to public transportation.

Experience the best of San Francisco at Europa Hotel & Hostel - Book your stay now!

Important information:

Guests are only permitted to stay at this property for a maximum of 14 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

6.2
Based on 2206 reviews
Cleanliness: 4.05
Service: 7.55
Location: 8.55
Room Quality: 5.05
Amenities: 5.05
Value for Money: 7.05
Food and Beverage: 6.05
Overall Experience: 6.25
M
Marta • family_with_children • us
3
Pros:

Great and convenient location, with many interesting places nearby. The staff was very friendly and welcoming. And the room rate is quite affordable.

Cons:

Unfortunately, there were several things that made our stay uncomfortable. There was a very unpleasant smell in the room. Although the room looked clean at first glance, it did not feel properly cleaned. The bathroom ventilation was very dirty, and the floor was also not clean. It was difficult to walk barefoot because our feet became dirty after just a few steps.

Hand soap was not available. The window was very difficult to open, so we decided not to open it even though the smell in the room was unpleasant. The table lamp also did not work properly it would turn on and then suddenly go off.

The walls and ceiling did not look well maintained. The ceiling had noticeable yellow stains, and the overall condition made it look as though the room may have had water damage in the past or had simply been poorly painted.

The bed was also very uncomfortable, and there were only three small pillows for two people.

2026-09-19 • via Nuitee
G
Georges • solo_traveller • pf
10
Pros:

Tout

Cons:

Rien

2026-09-18 • via Nuitee
B
Belén Muiños • solo_traveller • es
6
Pros:

Lo mejor es la ubicación

Cons:

Instalaciones muy anticuadas, limpieza la justa y colchón que se hunde completamente.

2026-09-18 • via Nuitee
S
Shira • extended_group • il
10
2026-09-17 • via Nuitee
E
Esteban • family_with_children • cl
5
Aceptable
Pros:

La ubicación, la recepción muy amable.

Cons:

Muy antiguo, con falta de limpieza pero relativamente aceptable.

2026-09-14 • via Nuitee
M
Massimo • extended_group • us
3
Pros:

Cheap and close to popular areas in San francisco

Cons:

No private bathrooms not stated before booking. One staff member was incapable of doing her job - other staff was good. Beds were not comfortable

2026-09-14 • via Nuitee
D
Dauletkerey • extended_group • us
4
Dissapointing
Pros:

Nothing

Cons:

Almost everything

2026-09-13 • via Nuitee
A
Arianne • family_with_children • ca
4
Cons:

They advertised there’s an elevator but it’s actually non existent

2026-09-09 • via Nuitee
V
Veronica • solo_traveller • it
1
2026-09-08 • via Nuitee
C
Camille • solo_traveller • ca
7
2026-09-07 • via Nuitee
C
Carmen • family_with_children • us
5
2026-09-05 • via Nuitee
F
Ferdi • solo_traveller • de
1
Pros:

The Mold Crypt of Death

Anyone who intends to remain among the living should please read this review carefully.

After 24 hours on our feet and more than 12 hours of flying, we finally arrived in South Korea and at this accommodation, full of excitement and anticipation. Communication with the property initially worked wonderfully.

Then we received our room key, opened the door and stepped inside.

I immediately felt like Indiana Jones entering the Crypt of Death.

The bed was dirty, covered in hair and bloodstains. The floor was covered in crumbs and hair. It looked as if nobody had cleaned the place in years.

But the worst part was the pungent smell of mold, which immediately crawled straight into my nose hairs and appeared to have a personal mission to kill me.

This must be exactly how Indiana Jones felt when he entered the Pharaoh’s burial chamber.

Except there was no hidden treasure waiting for us.

Death was simply lurking somewhere in the room.

The bathroom — a tiny little cabin — was also covered in mold. The smell immediately told you:

“Get out of here or you will die. Run, Forrest, run!”

I immediately took photos and contacted Booking.com customer service. I was told that someone would get back to me within 24 hours.

I thought:

“Okay. In 24 hours I’ll be dead, and my corpse will be decomposing in this room.”

So, despite already having a phone bill of more than €25, I called Booking.com customer service in Germany.

After 15 minutes on hold, I finally got an employee on the phone. He listened to everything, opened a case and explained that he could contact the property and that they would get back to me the following day.

Once again, I thought:

“By tomorrow, my wife and I will already be dead.”

We therefore had no choice but to look for another accommodation. Unfortunately, because of the late hour, immediate check-in was not possible.

So we spent the night in the Mold Crypt of Death.

There was a fan in the room.

Cons:

The Mold Crypt of Death

Anyone who intends to remain among the living should please read this review carefully.

After 24 hours on our feet and more than 12 hours of flying, we finally arrived in South Korea and at this accommodation, full of excitement and anticipation. Communication with the property initially worked wonderfully.

Then we received our room key, opened the door and stepped inside.

I immediately felt like Indiana Jones entering the Crypt of Death.

The bed was dirty, covered in hair and bloodstains. The floor was covered in crumbs and hair. It looked as if nobody had cleaned the place in years.

But the worst part was the pungent smell of mold, which immediately crawled straight into my nose hairs and appeared to have a personal mission to kill me.

This must be exactly how Indiana Jones felt when he entered the Pharaoh’s burial chamber.

Except there was no hidden treasure waiting for us.

Death was simply lurking somewhere in the room.

The bathroom — a tiny little cabin — was also covered in mold. The smell immediately told you:

“Get out of here or you will die. Run, Forrest, run!”

I immediately took photos and contacted Booking.com customer service. I was told that someone would get back to me within 24 hours.

I thought:

“Okay. In 24 hours I’ll be dead, and my corpse will be decomposing in this room.”

So, despite already having a phone bill of more than €25, I called Booking.com customer service in Germany.

After 15 minutes on hold, I finally got an employee on the phone. He listened to everything, opened a case and explained that he could contact the property and that they would get back to me the following day.

Once again, I thought:

“By tomorrow, my wife and I will already be dead.”

We therefore had no choice but to look for another accommodation. Unfortunately, because of the late hour, immediate check-in was not possible.

So we spent the night in the Mold Crypt of Death.

There was a fan in the room.

2026-09-05 • via Nuitee
M
Mosqueda Medina • couple • us
2
2026-09-02 • via Nuitee
F
Fernando • couple • us
10
2026-08-31 • via Nuitee
U
USA • couple • us
1
2026-08-31 • via Nuitee
F
Fernando • couple • us
8
2026-08-31 • via Nuitee
F
Fernando • couple • us
10
2026-08-31 • via Nuitee
S
Shannon • solo_traveller • us
5
Location is the only luxury.
Pros:

The location was the biggest benefit. I was right between Chinatown and Little Italy, so there was plenty to see and do. Public transportation was very convenient, and parts of downtown were within walking distance.

Cons:

I didn't like that the hotel was a two-story walk-up, as I was carrying a heavy suitcase. The bathroom was tiny; a literal water closet with the toilet paper roll dispenser TAPED to the wall. (Apparently it was broken and not properly repaired.) There were no ironing boards or washcloths, and cleaning was only done upon request. My only complaint about the location is that the hotel is right next to a famous "gentlemen's club" and downhill from a busy liquor store, so nights were noisy. Fortunately, I closed my window and blocked out some of the noise, but it usually took hours for things to quiet down. Overall, Europa Hotel was merely a place to lay my head for six days in San Francisco. I've stayed at better hotels in this city for less and enjoyed much better amenities. I got by with this place, but I wouldn't stay here again if I could help it.

2026-08-31 • via Nuitee
K
Karl Michael • solo_traveller • at
10
Pros:

Everything

2026-08-28 • via Nuitee
A
Anh • solo_traveller • us
8
2026-08-26 • via Nuitee