LOTTE CITY HOTEL Guro

Hotels
Lotte City Hotels
8.7 (1941 reviews)
300, Digital-ro, Guro-gu , Seoul , kr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent staff service
Good location with accessible transport
Cons:
Slightly inconvenient location for metro
Some facilities a bit older

Categories

Cleanliness
8.61
The rooms were noted as clean and well-maintained.
Service
8.88
Staff were described as polite, helpful, and provided good hospitality.
Location
8.62
The location was convenient for access to airport buses, but slightly inconvenient for metro access.
Room Quality
8.67
Rooms were spacious, comfortable, and well-equipped.
Amenities
8.7
Amenities like the gym and laundry were mentioned positively.
Value for Money
8.56
Perceived as good value for the quality of services provided.
Food and Beverage
8.81
Breakfast received positive reviews, especially the customizable omelet.
Overall Experience
8.78
Overall, guests were pleased with their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Luxurious Accommodation

LOTTE City Hotel Guro, nestled in the vibrant Guro Digital Complex, offers elegant rooms with modern amenities like flat-screen TVs and free WiFi. The luxurious ambience ensures a comfortable stay, while the convenient location near shops and restaurants adds to the appeal.

Convenient Facilities

Guests can enjoy access to a fitness centre, business centre, and 24-hour front desk services. The property also provides a currency exchange service, catering to the diverse needs of travelers.

Delicious Dining Options

Indulge in a delectable dining experience at the on-site C'Café, offering a variety of meals from a continental breakfast buffet to Western lunch and dinner options. The perfect way to start or end your day of exploring the city.

Book your stay at LOTTE City Hotel Guro for a luxurious and convenient experience in Guro Digital Complex.

Important information:

Breakfast rates are different for guests with breakfast-included plan and guests who request breakfast on site.

Check-out time for reservations made between March 1, 2025 and April 30, 2025 is noon (12:00/same as before), and check-out time for reservations made after May 1, 2025 is 11:00 a.m.

You may be asked to present a valid photo ID at check-in to verify your reservation details. If you refuse to present ID, or provide false, forged, altered, or someone else’s ID, the hotel reserves the right to refuse accommodations.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1941 reviews
Cleanliness: 8.61
Service: 8.88
Location: 8.62
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.81
Overall Experience: 8.78
C
CLAIRE solo_traveller gb
9
Pros:

Staff very helpful
Nice hotel throughout and location good

Cons:

Nothing

2026-06-20 via Nuitee
Y
Yong couple us
10
Pros:

Very clean, good staffs and location!

2026-06-20 via Nuitee
P
PJM extended_group kz
8
2026-06-20 via Nuitee
N
Noor E family_with_children bd
8
2026-06-18 via Nuitee
D
DONGSHENG couple cn
10
2026-06-17 via Nuitee
Y
YU CHE solo_traveller tw
10
2026-06-17 via Nuitee
D
Diane Michelle couple ph
9
I enjoyed my stay in the hotel. I highly recommend it and will stay here again in my next trip to Seoul.
Pros:

Location was quite convenient.
The room was clean, adequate space, and comfortable. I love the ergonomic bed more on my 1st time stay though. The staff were helpful.

Cons:

Nothing.

2026-06-17 via Nuitee
Y
YenYen solo_traveller us
9
Pros:

the first time i visited Seoul, this was my very first hotel
Depending on the availability and where i will be during my trip, I try to stay here at Lotte Guro as it is one of the best hotels with a great price and subway station is just a few minutes away.
I love that its quiet at night and weekends hardly anyone is there as offices are nearby and people are off.
The rooms are nice and bed is super comfortable and the overall stay is one of the best.

2026-06-17 via Nuitee
E
elsie_liu solo_traveller tw
8
Pros:

機場巴士剛好停在門口,超級方便,房間整體也很好。

Cons:

在網站上訂的時侯選了比有浴缸還要貴的淋浴間,但現場飯店人員說他們飯店都是浴缸,覺得訂房網站這樣不行,收較貴的價錢但是實際上沒有此種房型,也不知要去哪裡退費。

2026-06-16 via Nuitee
D
Diane Michelle solo_traveller ph
9
Overall, I was very much satisfied.
Pros:

The room was big, clean, and comfortable. The staff were helpful, too. The location is good.

Cons:

Probably, it would be better if there were additional sockets or an extension cord was provided.

2026-06-16 via Nuitee
啊 Jill solo_traveller cn
10
2026-06-15 via Nuitee
A
Arava solo_traveller il
10
just book it :)
Pros:

I love this place so much!!. the staff that helps with everything (with a smile^^), the beautiful room, the cleanliness and respect. a rich breakfest, great laundry area (spacious with a nice area you can stay waiting if its what you want). its a bit far from main area but I actually appriciated the hotel for that even more beacuse it was in a quiet area yet the train is really close with easy acsess to anywherre you wanna go - what a prize^^. there is cafes and resturants in the area, oh and the .view from the window!!. and..olive young right near it.what more can someone ask with all of this?! highly recommending this place :)

Cons:

nothing

2026-06-15 via Nuitee
M
Mirac misra couple ch
6
Cons:

Es ist wirklich weit, lieber mehr bezahlen und näher in der Stadt sein, ansonsten hat es an nichts gefehlt

2026-06-13 via Nuitee
W
Wendel solo_traveller gb
10
2026-06-13 via Nuitee
A
ANNA PARK solo_traveller de
10
I'd like to stay here again
Pros:

The size of room is large. Many restaurants are around. Subway and bus stops are nearby.

Cons:

It's not that close to the Seoul train station.

2026-06-12 via Nuitee
K
Katiana solo_traveller fr
10
2026-06-12 via Nuitee
C
chiao chiao solo_traveller tw
10
2026-06-10 via Nuitee
韋元 couple tw
10
2026-06-10 via Nuitee
H
Hyoungsun solo_traveller at
10
Pros:

언제나, 옆에 다른 비지니스호텔과 달리 서비스가 좋다.

2026-06-08 via Nuitee
O
Omar couple ph
8
2026-06-08 via Nuitee