Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Noisy rooms
Poor room quality

Categories

Cleanliness
7.55
Various comments about cleanliness indicate issues like dust, old bathrooms, and poor maintenance.
Service
9.55
Staff mentioned being very friendly and helpful, indicating a high level of service.
Location
9.55
Many reviews highlight the excellent central location as a major pro.
Room Quality
7.05
Negative remarks regarding room size, lack of windows, and outdated features.
Amenities
8.05
Comments suggest basic amenities are present but some need updating.
Value for Money
7.55
Several reviews mention poor value for the price paid, especially regarding room quality.
Food and Beverage
8.55
Breakfast is generally appreciated but noted as simple by some guests.
Overall Experience
8.55
Mixed feedback suggests a fair experience overall with both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:36

Property Description

Mountain Views and Free Wi-Fi
Experience the beauty of Andorra La Vella from your room at De L’Isard with stunning mountain views. Stay connected with complimentary Wi-Fi throughout the property.

Gourmet Dining and Cozy Lounge
Indulge in fresh, gourmet meals and snacks at the hotel's restaurant while enjoying panoramic mountain views. Unwind in the cozy lounge area by the open fireplace for a relaxing evening.

Convenient Location
Located in the heart of Andorra La Vella, Hotel De L’Isard is just a short walk from tax-free shops and the renowned Caldea Spa. With ski resorts a quick drive away, adventure is always within reach.

Book now to experience the perfect blend of comfort, convenience, and breathtaking views at De L’Isard Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 19.50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 5574 reviews
Cleanliness: 7.55
Service: 9.55
Location: 9.55
Room Quality: 7.05
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.55
Y
Yves • extended_group • fr
7
2026-06-20 • via Nuitee
C
Corinne • solo_traveller • fr
8
Pause classique
Pros:

L'emplacement de l'établissement

Cons:

La chambre était petite et la salle de bain vieillotte

2026-06-20 • via Nuitee
M
Maria • solo_traveller • se
6
2026-06-19 • via Nuitee
A
Angela • solo_traveller • es
8
2026-06-19 • via Nuitee
S
Soniallv • solo_traveller • es
8
2026-06-19 • via Nuitee
A
Almeida • solo_traveller • br
10
2026-06-19 • via Nuitee
K
Kim • solo_traveller • us
10
Pros:

Central location, great value, quaint atmosphere.

2026-06-18 • via Nuitee
J
JEAN • couple • fr
10
très bon
Pros:

Le personnel du restaurant: excellent et professionnel

Cons:

la femme de la réception n'était pas très attentive aux clients. le personnel masculin en revanche parfait;
Attention il faudrait un petit ballet pour nettoyer les WC et une poubelle dans la chambre.

2026-06-18 • via Nuitee
A
Arnaud • solo_traveller • fr
9
Pros:

Tout très bien placé parfait

Cons:

Le parking est très étroit

2026-06-18 • via Nuitee
L
Louis Christian • solo_traveller • fr
5
Super restaurant!!! Zéro service et zéro parking!!
Pros:

Super restaurant!!! Propre et bien placé, grande chambre

Cons:

Pas de parking !!!! Alors que cela est annoncé!!!!
Escalier pour atteindre la chambre 501 !!! 5eme étage !!!!
Zéro service pour aider pour porter les bagages !!!!
Service minimum minimum!!!! Voir désagréable!!!

2026-06-18 • via Nuitee
M
Marco • couple • nl
9
Geweldig
Pros:

Ligging, midden in de stad,

Cons:

….. moet ik zoeken😉

2026-06-18 • via Nuitee
F
Francois • solo_traveller • fr
5
2026-06-17 • via Nuitee
S
Sheila • solo_traveller • fr
8
2026-06-17 • via Nuitee
A
alison • extended_group • pt
3
Nice hotel but unfortunately very poor customer service
Pros:

Quaint clean hotel

Cons:

Poor customer service from all the staff we met with the exception of the young man who checked us in

2026-06-17 • via Nuitee
H
HELLOU • solo_traveller • fr
9
Hôtel bien situé. bon rapport qualité prix
Pros:

Emplacement idéal

Cons:

Prix pour les chiens
Femme àl'accueil en soirée i pas aimable , ne donne pas le ticketpour la reduction pour le parking pyrennees

2026-06-17 • via Nuitee
A
ALEJANDRO • solo_traveller • ar
9
Pros:

La ubicación es perfecta.
El restaurante muy bueno .
El desayuno 9 puntos

Cons:

Todo estuvo muy bien .

2026-06-17 • via Nuitee
L
LJP • family_with_children • es
7
Andorra is a delight, but I'd stay somewhere else if I return.
Pros:

The meal in the restaurant on our last night was exceptional!
The room was good although we had to keep windows closed due to the street noise, but the air conditioning made up for that.

Cons:

The little dog barking for 2 hours in another room made one afternoon impossible. I had to go down to reception to report it.
The breakfast was lacking. Very limited hot food.
And the parking costs were ridiculous! Without the discount card, parking in the supermarket car park would have cost us €174 for four days! Parking under the hotel with an SUV is impossible, the slope and the right turn at the bottom takes away that option.

2026-06-16 • via Nuitee
F
Frank • couple • de
5
Pros:

Tolles Frühstück

Cons:

Schwierige Dame an der Rezeption. Garage für Motorrad muss extra bezahlt werden und kostet soviel wie ein pkw obwohl das am Rand separat steht. Zimmer mit Fenster zu einem Lichtschacht.

2026-06-16 • via Nuitee
T
tello • solo_traveller • fr
8
Pros:

Lieu et confort

Cons:

L'accès au garage

2026-06-16 • via Nuitee
M
Mª Carmen • solo_traveller • es
8
Pros:

La ubicación y la tranquilidad

2026-06-15 • via Nuitee