Hotel Boutique Casa Sánchez

Hotels
8.3 (1990 reviews)
Calle Sanchez 260, Zona Colonial , Santo Domingo , do

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Terrace
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance problems
Power outages

Categories

Cleanliness
6.94
Multiple comments about lack of cleanliness in rooms and facilities.
Service
9.41
Overall positive feedback about the staff and their helpfulness.
Location
9.45
Many reviews highlight the excellent location of the hotel.
Room Quality
7.4
Comments indicate issues with room maintenance and comfort.
Amenities
7.43
Comments suggest some amenities are outdated and need attention.
Value for Money
8.39
Considering the rates, value perception is fairly positive.
Food and Beverage
8.94
Most reviews praised the breakfast options.
Overall Experience
8.41
General sentiment is mixed but leans towards positive due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 17:40

Property Description

Historic Building in Colonial Zone:
Step into the past at Casa Sanchez, a boutique hotel housed in a historic building in Santo Domingo's Colonial Zone, once a residence of a former president.

Luxurious Rooms and Amenities:
Indulge in air-conditioned rooms featuring internet TV, safety-deposit boxes, and elegant bathrooms. Choose from a variety of room types, each uniquely designed. Superior rooms boast Colonial tiling and high ceilings, while suites offer kitchen facilities for a convenient stay.

Convenient Location and Services:
Enjoy free WiFi, an outdoor pool, and a jacuzzi in the picturesque roof garden. Start your day with a delicious breakfast in the Colonial patio-garden and explore nearby attractions like Conde street. With transportation services and proximity to the airport, Casa Sanchez ensures a memorable stay.

Experience the charm of Casa Sanchez - book your stay now for a delightful getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1990 reviews
Cleanliness: 6.94
Service: 9.41
Location: 9.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.41
M
Maria extended_group es
9
2026-07-25 via Nuitee
N
Nathalie couple do
8
2026-07-24 via Nuitee
D
Daniela family_with_children be
2
Geen goed hotel
Pros:

Locatie

Cons:

We zijn hier al 4 jaar geleden geweest, ook met een negatieve ervaring. Maar we gaven het hotel nog een kans. Helaas weer negatief. We hadden twee superior kamers geboekt. Een was in orde ook al stel ik me de vraag of het wel een superior kamer was (klein bed en badkamer). Kamer 2 was La Vega. Heel veel lawaai op de kamer als er bij de buren geen stroom is (generator geeft hels lawaai overal op het tweede verdiep van het hotel). We kregen na aandringen een andere kamer toegewezen (aan slapen was anders niet te denken). Volgende kamer: Anacaona. Verschrikkelijk!. Oude versleten bedden en geen enkel raam (hebben we eerst niet opgemerkt omdat het buiten al donker was toen we de kamer kregen). Versleten kleine oude badkamer. Foto's op booking website geven de realiteit niet weer. We hebben foto's bij de beoordeling bijgevoegd.
Kamers worden ook alleen maar gepoetst als dit expliciet wordt aangeven bij het ontbijt (klant moet Spaans kunnen spreken en verstaan 🫩). Anders geen schoonmaak
Slecht internet op de kamers
We hadden dit hotel ook geboekt omdat er een pool was. Deze konden we helaas 1 volledige dag niet gebruiken wegens schoonmaak (in ieder ander hotel wordt dit s nachts gedaan)
Personeel bij het inchecken vriendelijk (jonge gast). De andere dagen heel onvriendelijke respectloze vrouw bij de balie
We raden het hotel niet aan (zeker na 2 keer negatieve ervaring)

2026-07-23 via Nuitee
M
Maria1214 solo_traveller es
8
2026-07-23 via Nuitee
E
Edison Bayona Murillo solo_traveller ec
8
2026-07-21 via Nuitee
B
Bettina solo_traveller fr
9
Parfait!
Pros:

Personnes agréable et aux.petits soins.
C est la 4eme fois que j y séjourne et c est toujours plaisant.

Cons:

Un peu plus de soin sur le ménage qui je trouve est un peu moins précis dans la salle de bain depuis quelques temps mais c est globalement propre!

2026-07-20 via Nuitee
D
Doriane couple fr
8
2026-07-20 via Nuitee
I
Iris couple fr
6
Hotel ok pour sejour tres courte duree
Pros:

Jolies parties communes, tres bien placé.

Cons:

La chambre puait le renfermé/ moisi. C'était insupportable. La dame qui servait le petit déjeuner etait tres très désagréable, mal polie meme.

2026-07-19 via Nuitee
M
Mateo couple co
7
Bien pero pudo ser mejor
Pros:

La ubicación, a una cuadra de la calle del conde, la calle peatonal
Habitación con aire acondicionado

Cons:

Las tablas de la cama se nos cayeron 3 veces, incluso el larguero quedó un poco flojo, no podíamos movernos sin sentir que la cama se iba a caer

El baño tenía un olor maluco

La ducha le faltaba la puerta, así que el baño se mojaba horrible, al igual que el espejo

2026-07-17 via Nuitee
P
Paola couple ar
9
2026-07-16 via Nuitee
J
José Omar Parra solo_traveller es
7
Excellent Location, but Maintenance Needs Improvement
Pros:

The location in the Colonial Zone is excellent and one of the hotel's biggest advantages. Breakfast was good and the staff provided a correct and pleasant service throughout our stay. We appreciated that the room was already cool when we arrived, as the air conditioning had been switched on in advance and worked perfectly. The electronic door lock was very convenient, as it avoided carrying a physical key. The room also included a well-functioning mini fridge with complimentary cold water and an iron, which were thoughtful touches. Overall, I would say the hotel offers fair value for the price.

Cons:

The hotel would benefit from better maintenance, especially in the common areas, which show visible signs of wear. The room also needed some attention, as the toilet seat was loose. The bathroom was only supplied with bath towels; hand towels and a bath mat were missing. Finally, in our opinion, some of the photos on Booking present the property in a better condition than its current state of maintenance, which can create expectations that are not fully met.

2026-07-15 via Nuitee
S
Stefan couple de
8
Charmantes, sympathisches Stadthotel
Pros:

Perfekte Lage um Santo Domingo zu erkunden. Kleiner Pool, perfekt zum Erfrischen. Altstadt fußläufig zu erreichen!

2026-07-14 via Nuitee
R
Romina Paz extended_group cl
10
Excelente, 100% recomendable
Pros:

Hotel bonito, buena ubicaciones y steven de recepción muy gentil y hospitalario. Desayuno rico.

2026-07-07 via Nuitee
K
Kenny couple us
8
2026-07-06 via Nuitee
A
Ambar Cristal couple do
9
Lugar tranquilo, bueno bonito y barato
Pros:

Precio calidad excelente, es un alojamiento sencillo pero romantico y tranquilo, cumplió nuestras espectativas a pesar de no ser el mas premiun

Cons:

Creo que puede mejorar un poco la limpieza de las habitaciones y de la piscina

2026-07-03 via Nuitee
H
Hector extended_group es
5
2026-07-03 via Nuitee
C
Carlospmercado solo_traveller do
9
2026-07-03 via Nuitee
M
María couple es
9
2026-07-03 via Nuitee
G
Garzon couple co
8
2026-07-02 via Nuitee
N
Nilda extended_group ar
10
Estadía cómoda en Santo Domingo, excelente ubicación
Pros:

Todo,

2026-07-01 via Nuitee