Motel 6 East Syracuse, NY - Airport

The property was not clean. that included the main lobby and then upstairs the carpets were never cleaned. Why we were there, the facility itself was dirty and our room. yes, it was a smoking room, but it was disgusting. I would not even sleep on the bed without going out and buying a blanket to put down and a blanket to cover up with and new pillows. I used my own towels and I had to clean the shower because it was just built up with grime before I could even use the shower. not alone I had to go out and buy stuff to mop the floor and wipe stuff out off the floor was black when I mopped it three times to get some kind of nastiness off the floor was not happy with what I had to do, but did not have the time or the extra money to get another hotel room. I was up there for a wedding and a 50th birthday party.

C’était très sal. Chambre mal nettoyé, papier de savon qui traîne dans le bain, le bain vieu et écaille de peinture. Nous avons dormie sur les draps avec une couverte acheté au walmart.

If I could give this motel negative stars, I would. This was the most disgusting hotel I have ever been to. Upon entering our room we saw the mattress was covered in stains (including a giant red blood stain). There were dead bugs and hairs in every corner of the room and around the bed. We immediately left and attempted to get a refund as there was no way we could stay in such a dirty place. The front desk associate was completely unhelpful and unapologetic. There was no manager that we could speak with and when calling corporate they were no help either. We were told the manager would be in on Monday (this was a Friday) and when we called Monday and asked to speak with a manager we were told they did not know when they would return. We were given an email address to use to contact management. Our email has not yet been answered and we have received no refund. Beware of this place and absolutely book elsewhere. I would not have stayed here if someone paid me to due to the level of filth we saw and the abysmal customer service. Absolutely terrible hotel and terrible service!

Everything

They had no cups in the rooms no coffee maker. They had two sets of towels and we booked for three people. The room could have been a little more cleaner.

It’s was dirty. I fridge wouldn’t shut and leaked water, With dirty gross ice in the back. The floors were sticky and dirty, no smoking, smelt like cigarettes… as well as had an ashtray in the room. The furniture was beaten and broken. The shower was filthy. Staff was very disrespectful

The blanket on the bed was disgusting. They should buy new blankets!

Smelt of Marijuana inside hotel, next door two dogs never stopped barking, loud people, cars beeping horns at night, bed had hairs, stains and burn holes

Stara i brzydka wanna.

The locked was broken didn't feel safe the wash clothes was dirty stained

I was dirty

Cleaning of common areas and shower. Landscape

The room bedding was dirty & bloody, the door would not lock & I was late 4 the Chris Brown & Usher concert trying to get everything fixed. Still never cleaned anything then I still lost out on a room.

Only one way to access the room - longer walk to haul in "stuff" for potential of repeated trips to vehicle that might be farther away for mobility challenged guests; but from a security standpoint, that was okay with me.

Staff parked in handicap space moved their vehicle so we were able to park close by. But if we "assumed" that it was a guest vehicle, that would have been a longer walk with heavy items being carried into the hotel room. So the staff parking in the handicap spot (it was late, only saw 2 that were being used) so it possibly helped us out or maybe not, it's an unknown variable at that point.

Being on the 2nd floor