Holiday Inn Houston Downtown by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (1953 reviews)
1616 Main Street , Houston , us

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable bed
Breakfast food variety
Good location
Cons:
High parking fees
Room size issues
Poor service in some aspects

Categories

Cleanliness
7.75
Some reviews mentioned sub-par cleanliness and issues with bathroom facilities.
Service
9.25
Staff were noted as pleasant and helpful, though some reviews indicated mixed experiences.
Location
9.25
The location is praised for its proximity to metro stations and downtown.
Room Quality
7.25
Multiple reviews mentioned cramped and small rooms, with some comfort issues.
Amenities
8.75
Breakfast offerings were highlighted positively, but parking costs were criticized.
Value for Money
7.75
Many guests felt the rooms were overpriced given the quality.
Food and Beverage
9.25
Guests enjoyed the breakfast variety and quality.
Overall Experience
8.75
Mixed experiences, but generally a satisfactory stay for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:09

Property Description

Modern Accommodations with Convenient Amenities

Convenient Location for Business and Leisure

Relaxation and Entertainment Options

Experience modern accommodations with essential amenities at Holiday Inn Houston Downtown. Stay connected with free WiFi, stay productive with a work desk, and enjoy the convenience of ironing facilities in every room. The hotel's business center and 24-hour front desk cater to all your professional needs. Situated close to George R. Brown Convention Center, Minute Maid Park, and NRG Stadium, this hotel offers a prime location for both business and leisure travelers. Unwind in the fitness center, shared lounge, or TV area after a busy day. Book your stay now for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

8.5
Based on 1953 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.75
W
Wei Ling family_with_children us
1
2026-05-30 via Nuitee
T
TORU couple jp
1
海外も10か国くらい行きましたが、今までで一番のシャビーなホテル
Pros:

従業員はフレンドリーで良かったと思います。

Cons:

まず、改修中で、ロビーも工事中。
日中はホテルの部屋はうるさくて休憩もできない。
朝食メニューはおかずになるようなものは3品程度。かなりメニューが貧弱で、4泊のうち1日はジュースや牛乳といった冷たいドリンクがなかった。こんなことは初めて。
シャワーは首の角度を変えられない。

2026-05-26 via Nuitee
G
GMauracher couple at
3
Cons:

Das Hotel war eine Baustelle. Das wurde nirgends angekündigt bzw erwähnt. Der Eingang zum Hotel musste auf der Hinterseite (Hotelgarage) genommen (gefunden) werden.

2026-05-25 via Nuitee
R
Rafael couple sa
8
Pros:

Should have mentioned the hotel is under renovation

Cons:

Location

2026-05-24 via Nuitee
I
Ismail extended_group pl
8
2026-05-23 via Nuitee
C
Christina couple us
8
2026-05-19 via Nuitee
J
joan solo_traveller us
10
Pros:

Josh at Front desk he was very helpful

2026-05-17 via Nuitee
L
Lady Raintree solo_traveller us
10
2026-05-14 via Nuitee
G
Garza solo_traveller us
8
2026-05-11 via Nuitee
K
Kelly solo_traveller us
4
2026-05-09 via Nuitee
E
EDER solo_traveller br
10
Ficaria novamente.
Pros:

Indico com certeza. Hotel novinho. Quarto excelente.

Cons:

Perfeito tudo arrumadinho limpo piso frio excelente

2026-05-09 via Nuitee
P
Porchia couple us
2
2026-05-07 via Nuitee
J
Javier extended_group es
3
Room and location good, front desk service bad
Pros:

Location and price/quality.

Cons:

Service at the front desk is very bad. I am struggling to get an invoice for my stay despite talking to them directly on the phone and with booking. First time a hotel doesn't want to give me an invoice in 25 years travelling. Very weird!

2026-05-06 via Nuitee
J
Justin solo_traveller us
3
Great Location. Not Good for the Money!
Pros:

Location, only.

Cons:

The rate was too high and did not provide quality service.

2026-05-05 via Nuitee
S
Steve couple gb
3
Frustrating , disappointing. The room was good.
Pros:

The room was comfortable and spacious.

Cons:

The hotel was under construction which meant that there was only a reception downstairs. There was dust everywhere. The restaurant was closed. The breakfast was appalling, the juice machine was broken and the coffee was burnt. Staff were obviously having to cope, but we were not informed of the renovations even through we booked around 4 weeks in advance. The internet went down while were there due to them fixing it on our floor. The guys doing the work said- sorry we didn't realise you were there. I would want a refund of our fees.

2026-05-04 via Nuitee
R
Reign Drop extended_group us
6
2026-05-02 via Nuitee
S
Shay couple il
3
Disappointing, uncomfortable stay that did not justify the price.
Pros:

The hotel staff were kind, friendly, and very helpful.

Cons:

The hotel is currently under construction and renovation, so it does not look like a proper hotel. This was not mentioned anywhere during the booking process. On the contrary, the photos showed a well-maintained hotel, which was very misleading compared to the construction site we arrived at. When we got there, I honestly thought we had the wrong address. There were workers around at all times, construction dust, and even a crane in the middle of the lobby.

Additionally, the breakfast was extremely poor - far below what is expected from a Holiday Inn by IHG.

2026-04-27 via Nuitee
U
Uttam extended_group nz
3
Not expected this kind of stay at a HOLIDAY INN brand for the amount paid.
Pros:

Nothing in a HOLIDAY INN one would expect for the price paid for the stay.

Cons:

It was very disappointing for me and my family:
1)The room is very noisy throughout the day and night - window panes are not insulating outside sound at all.
2)Several floors on the hotels are under construction - we could hear hammering sounds through the day, smell of paints, dirt and debris at many points.
3)Breakfast was in a makeshift room which was not ideal for having food.
4)Quality of breakfast is not what is expected from a HOLIDAY INN Brand.
5)Struggled to connect to internet through wifi - one of the staff helped in contacting the service provider and set-it up on our phones.
6) Lifts were in poor condition, most of the time we access through service lifts. Lifts were open to access to anyone which means it was insecure as anyone could come to the floor.
7)The Air Conditioner cut-off sound is so loud it can wake a person from the sleep.

2026-04-23 via Nuitee
C
Carole family_with_children fr
6
très décevant
Pros:

la situation de l'hotel en centre ville et le stationnement proposé
La literie est confortable

Cons:

Assez déçue par cet hôtel. Bien que situé dans le centre l hotel est en travaux et les bruits de perceuse sont tres gênants! . Obligé de prendre l ascenseur de service car le principal en travaux...J avais reserve pour une chambre avec 2 lits Queen site et nous avons eut une chambre standard.
La télévision ne marchait pas et un employé et venu nous la dépanner rapidement
Les chambres sont petites
Le petit déjeuner est tres moyen

2026-04-23 via Nuitee
A
Amy solo_traveller us
3
Never again
Cons:

Zero service zero parking to check in. Location was in a very bad part of town.

2026-04-20 via Nuitee