Cinnamon Bey Beruwala

Hotels
Cinnamon Hotels & Resorts
8.2 (51 reviews)
Moragolla Beruwala, Beruwala , Beruwala , LK

Facilities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Swimming pool
Food
Cons:
Poor cleanliness
Bad service
Unfavorable location
Low room quality
Lack of value for money

Categories

Cleanliness
3.2
Guests expressed dissatisfaction with the cleanliness of the hotel, citing wet bedsheets, moist smells, and lack of maintenance.
Service
2.7
Guests had negative experiences with the service, mentioning issues with check-in process, overcrowding, and unresponsiveness of staff.
Location
4
Guests found the location unfavorable due to inaccessibility to the beach, unpleasant surroundings, and presence of fisherman boats.
Room Quality
2.8
Guests criticized the room quality for small beds, broken sliding doors, and overall dissatisfaction with the accommodation.
Amenities
3.5
Guests had mixed reviews about the amenities, with only the swimming pool and food receiving positive mentions.
Value for Money
2
Guests felt that the hotel was not worth the money spent due to the poor experience and lack of quality services.
Food and Beverage
3.5
The food and beverage services were highlighted as the only positive aspect amidst overall negative feedback.
Overall Experience
2.9
Most guests had a highly negative overall experience, expressing disappointment and disbelief in the hotel's star rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-02 11:38

Property Description

Indulge in a beachfront paradise at Cinnamon Bey Beruwala, where luxury meets relaxation.

Spa Experience
Pamper yourself at our serene spa, offering rejuvenating massages and refreshing facials designed to revitalize your body and soul.

Recreational Amenities
Dive into fun with our three outdoor swimming pools, thrilling waterslide, and relaxing sauna. Perfect for families and those seeking a splash of excitement!

Culinary Delights
Savor a world of flavors at our five exquisite restaurants, including the international cuisine at Bufe. Enjoy the convenience of room service and unwind with drinks at our bar or poolside lounge.

Don't miss the chance to make unforgettable memories in this tropical haven; book your stay today!

Important information:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Covid

    Onsite COVID-19 testing (PCR) is required

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

8.2
Based on 51 reviews
Cleanliness: 3.2
Service: 2.7
Location: 4
Room Quality: 2.8
Amenities: 3.5
Value for Money: 2
Food and Beverage: 3.5
Overall Experience: 2.9
C
Christina family_with_children de
9
Sehr angenehm, sauber, freundlich , alles was das Herz begehrt !!!!
Pros:

Frühstück und Abendbuffet sehr reichhaltig und lecker.
Das Personal und besonders der Restaurantleiter sehr freundlich und zuvorkommend, stets bemüht alle Wünsche zu erfüllen !!!!!

2026-05-21 via Nuitee
H
Haribans solo_traveller za
10
Pros:

Everything was perfect..and comfortable..amazing beach.

Cons:

No dislikes

2026-05-18 via Nuitee
M
Manosha couple lk
8
2026-05-16 via Nuitee
D
DM couple lk
10
2026-05-13 via Nuitee
L
Laksiri couple lk
10
2026-05-10 via Nuitee
S
sathsarani extended_group lk
8
2026-05-10 via Nuitee
A
Atif solo_traveller pk
9
Lovely and comfortable
Pros:

Location pool size everything was great

Cons:

So we had brought some pineapples to eat. In such a remote location, the staff should have been courteous enough to cut the pineapple for us. Not only did their rules not allow them to do it but they did not even give us a sharp knife to cut it ourselves

2026-05-09 via Nuitee
I
Isora couple lk
10
Worth the price!
Pros:

Really good service! We got a free room upgrade as well. Friendly staff. The architecture of the place is also amazing!

2026-05-07 via Nuitee
S
sadhana extended_group lk
9
2026-05-05 via Nuitee
M
Madusanka couple ae
10
Pros:

We had a very good stay at Cinnamon Bay Beruwala. The beachfront location was beautiful and peaceful, and the rooms were clean, spacious, and comfortable. The overall atmosphere was very relaxing and enjoyable.

The service was excellent, and we truly appreciate the efforts of the housekeeping team for maintaining everything so well, and the F&B team for the delicious food and great service.

Thank you to everyone for making our stay memorable.

2026-05-04 via Nuitee
D
Dharshan couple lk
6
Pros:

The view and the facilities in the hotel

Cons:

The hotel is quite outdated. We experienced power outages multiple times during the stay.

2026-05-04 via Nuitee
K
Kushan solo_traveller lk
9
2026-05-04 via Nuitee
M
Malith extended_group lk
8
Overall, a good stay with room for improvement.
Pros:

This was our 5th stay at the hotel with family, and once again, it was a great experience. We really appreciated the upgrade to a Deluxe Room.

The location is convenient and easily accessible. The staff were very friendly and attentive throughout our stay.

The calm, wave-free sea right in front of the hotel was a highlight, and the breakfast buffet had a good variety of options.

Cons:

However, there are a few areas for improvement. Some parts of the property would benefit from renovation, and the Deluxe Residence area could be maintained better as it was quite dusty. Also, the first night dinner buffet (half board) did not meet our expectations in terms of variety.

2026-05-03 via Nuitee
A
Anita couple ch
8
2026-04-28 via Nuitee
R
Rukmal solo_traveller om
9
2026-04-23 via Nuitee
O
Oshani couple lk
10
Fantastic
Pros:

ROOM

Cons:

Nothing

2026-04-23 via Nuitee
S
Sadeepa family_with_children lk
10
2026-04-22 via Nuitee
W
Warnakulasooriya family_with_children lk
9
Pros:

The variety of food was really good..

Cons:

Nothing was, didn't likeable.. everything was in good standard.

2026-04-20 via Nuitee
T
Thushan extended_group lk
7
2026-04-20 via Nuitee
K
kandiah extended_group lk
9
2026-04-19 via Nuitee