Praiamar Arena

Hotels
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Holiday Inn Hotels & Resorts
8.7 (1019 reviews)
Av. Sen. Salgado Filho, 1906 , Natal , br

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Children allowed

Facilities

Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Inconsistent service
Limited breakfast options

Categories

Cleanliness
8.43
Some complaints about room cleanliness and towels being taken without replacement.
Service
9.2
Generally positive feedback on reception service, though some issues with responsiveness.
Location
9.24
Excellent location mentioned multiple times, especially for events.
Room Quality
8.69
Rooms are mostly comfortable, but some issues with noise and amenities.
Amenities
8.22
Minor issues with gym quality and maintenance of facilities noted.
Value for Money
8.68
Good value considering location, but several areas that require improvement.
Food and Beverage
8.23
Breakfast options limited and slow service reported.
Overall Experience
8.9
Overall positive experience with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:38

Property Description

Luxurious Amenities

Holiday Inn Natal offers a range of luxurious amenities including an outdoor pool, sauna, fitness centre, and a restaurant. Guests can unwind and relax in style during their stay.

Family-Friendly Facilities

With a children's playground, business facilities, and a mini-market on-site, Holiday Inn Natal caters to families, ensuring both parents and children have an enjoyable and convenient stay.

Exclusive Beach Club Access

Guests at Holiday Inn Natal enjoy free access to the prestigious Praiamar Beach Club, located just 15 minutes away. With a children's water park, pools, restaurant, and direct beach access, the club offers a perfect retreat for guests to soak up the sun and enjoy the sea breeze.

Ready to experience luxury, convenience, and relaxation at Holiday Inn Natal? Book your stay now and make unforgettable memories!

Important information:

Brazilian Mastercard, Visa and Amex credit card holders may pay in up to 5 installments at the property. Please note this offer is not applicable to the deposit policy.

Gratuity policy for children: courtesy of 2 children under 12 years old per room can be provided if they are hosted in the same apartment with at least one paying adult. The maximum accommodations of our apartment is 4 people, including children.

Please note that the breakfast is not included in some room rates.

Please note that the property may authorize your credit card before arrival and according with policies. Charges will occur at check-in time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1019 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.9
A
Angelica • extended_group • br
9
Boa opção para viagem a trabalho
Pros:

O hotel oferece boa acomodação, a equipe foi atenciosa, o café da manhã é bom e tem estrutura para lazer ee exercícios, como piscina e academia. A localização fica longe da praia, mas como estava a trabalho isso não foi um problema.

Cons:

Gostei de tudo.

2026-06-12 • via Nuitee
C
Camila • family_with_children • br
9
Hotel com bom custo benefício
Pros:

Café da manhã, tamanho dos quartos, centro de eventos

Cons:

Colchão, elevadores

2026-06-12 • via Nuitee
V
Vera Lúcia • extended_group • br
9
Satisfatória
Pros:

Limpeza

Cons:

Nada a reclamar

2026-06-10 • via Nuitee
A
Anne • solo_traveller • br
10
Voltaria mil vezes.
Pros:

Ambiente, localização, funcionários e restaurante

2026-06-10 • via Nuitee
R
Rômulo • couple • br
9
Bom custo benefício.
Pros:

O quarto é bem espaçoso. Tem ferro e tábua de passar no quarto e o banheiro com amplo espaço. O café da manhã é bom. Os funcionários são extremamente solícitos e educados.

Cons:

Um dos elevadores não estava funcionando, quando voltou funcionar estava literalmente “pulando”. Não tem box de vidro no banheiro, só uma cortina o que molha um pouco a outra parte.

2026-06-10 • via Nuitee
G
Guilherme • solo_traveller • br
7
Pros:

Localização, tratamento dos funcionários, camas boas

Cons:

Um dos dois elevadores estava em manutenção, café da manha tem muitas opcoes mas nao é realmente bom - bolos variados mas mais ou menos, poucas frutas, ovo mexido sem sal, enfim, com mesmo menu poderia ser bem melhor.

Foi cobrado 10% de tarifa de serviço ate da agua mineral consumida do frigobar do quarto.

Almoço servido por 89$ como oafe: tudo muito bonito mas não tava gostoso de verdade

2026-06-08 • via Nuitee
P
PINHEIRO • solo_traveller • br
10
2026-06-07 • via Nuitee
M
Marcelo • solo_traveller • br
9
2026-06-04 • via Nuitee
D
Dib • solo_traveller • br
8
2026-06-04 • via Nuitee
L
Lygia • solo_traveller • br
10
2026-05-31 • via Nuitee
T
Thiago • family_with_children • br
9
2026-05-26 • via Nuitee
J
Juliana • solo_traveller • br
10
2026-05-20 • via Nuitee
B
Belinha • solo_traveller • br
10
2026-05-18 • via Nuitee
Y
Yago • solo_traveller • br
10
2026-05-18 • via Nuitee
V
Valquiria • family_with_children • br
9
Muito boa. Recomendo.
Pros:

Excelente localização, acomodação muito boa mesmo, quarto confortável. O café da manhã é bom mais poderia melhorar. Concerteza voltarei a me hospedar e indico.

Cons:

Não tenho o que reclamar.

2026-05-17 • via Nuitee
S
Stephan • family_with_children • br
9
Muito boa
Pros:

Localização e acomodação espaçosa. Ambiente comum iluminado e limpo.

Cons:

Colchão da cama precisa de substituição

2026-05-17 • via Nuitee
M
Marcio Gutembergue Feliciano Silva • solo_traveller • br
10
Pros:

A localização pra quem vai a trabalho, o hotel de um modo geral é muito bom

2026-05-15 • via Nuitee
F
Francisco De Assis • solo_traveller • br
10
Muito bom o custo benefício, realmente vale a pena.
Pros:

Equipe de colaboradores do hotel acima da média. O garçom do café da manhã então foi fantástico brincando (fazendo mágicas) com nossas crianças.

Cons:

Faltou proteína no café da manhã.

2026-05-11 • via Nuitee
A
Ana Maria • family_with_children • br
9
Muito bom! Boa localização! Equipe super gentil! Custo benefício muito bom!
Pros:

2 camas grandes de casal

Cons:

Tudo bom

2026-05-11 • via Nuitee
Érica • solo_traveller • br
9
Excelente. Voltaria outras vezes.
Pros:

O atendimento do senhor Arthur no café da manhá e da recepcionista Andrea com certeza foram um diferencial. Pessoas felizes trabalham melhor, e isso acontece quando se sentem a vontade em seu ambiente de trabalho. Parabéns!

2026-05-11 • via Nuitee