Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Inconsistent service
Limited breakfast options

Categories

Cleanliness
8.43
Some complaints about room cleanliness and towels being taken without replacement.
Service
9.2
Generally positive feedback on reception service, though some issues with responsiveness.
Location
9.24
Excellent location mentioned multiple times, especially for events.
Room Quality
8.69
Rooms are mostly comfortable, but some issues with noise and amenities.
Amenities
8.22
Minor issues with gym quality and maintenance of facilities noted.
Value for Money
8.68
Good value considering location, but several areas that require improvement.
Food and Beverage
8.23
Breakfast options limited and slow service reported.
Overall Experience
8.9
Overall positive experience with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:38

Property Description

Luxurious Amenities

Holiday Inn Natal offers a range of luxurious amenities including an outdoor pool, sauna, fitness centre, and a restaurant. Guests can unwind and relax in style during their stay.

Family-Friendly Facilities

With a children's playground, business facilities, and a mini-market on-site, Holiday Inn Natal caters to families, ensuring both parents and children have an enjoyable and convenient stay.

Exclusive Beach Club Access

Guests at Holiday Inn Natal enjoy free access to the prestigious Praiamar Beach Club, located just 15 minutes away. With a children's water park, pools, restaurant, and direct beach access, the club offers a perfect retreat for guests to soak up the sun and enjoy the sea breeze.

Ready to experience luxury, convenience, and relaxation at Holiday Inn Natal? Book your stay now and make unforgettable memories!

Important information:

Brazilian Mastercard, Visa and Amex credit card holders may pay in up to 5 installments at the property. Please note this offer is not applicable to the deposit policy.

Gratuity policy for children: courtesy of 2 children under 12 years old per room can be provided if they are hosted in the same apartment with at least one paying adult. The maximum accommodations of our apartment is 4 people, including children.

Please note that the breakfast is not included in some room rates.

Please note that the property may authorize your credit card before arrival and according with policies. Charges will occur at check-in time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1110 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.9
J
Joana • couple • br
10
2026-10-15 • via Nuitee
N
Nilton Fabio • couple • br
8
Razoável
Pros:

Quarto

Cons:

Barulho das máquinas de exaustão logo. Acima do nosso quarto

2026-10-12 • via Nuitee
V
Varela • couple • br
9
Excelente localização, muito confortável, mas cobra pelo estacionamento.
Pros:

Tudo

Cons:

Mesmo pagando um valor relativamente alto, ainda me cobraram R$30,00 de estacionamento. ☹️

2026-10-12 • via Nuitee
N
Nilton Fabio • extended_group • br
8
Aceitável
Pros:

Conforto quarto

Cons:

Atendimento do atendente da noite

2026-10-12 • via Nuitee
A
Anderson • solo_traveller • br
9
2026-10-12 • via Nuitee
E
Everkley • solo_traveller • br
10
Localização e comodidade.
Pros:

No tocante, ao restaurante sugiro a inclusão de caldos e sopas.

Cons:

Não se aplica.

2026-10-10 • via Nuitee
E
Esimon Geber • extended_group • br
10
2026-10-08 • via Nuitee
C
Cláudia • solo_traveller • br
10
2026-10-08 • via Nuitee
L
Luercio • family_with_children • br
10
Muito boa
Pros:

Localização , muito limpo tudo funcionando

Cons:

Poucas opções no café da manhã

2026-10-07 • via Nuitee
P
Paulo Humberto • solo_traveller • br
10
2026-10-07 • via Nuitee
R
Rayane • couple • br
10
2026-10-07 • via Nuitee
A
antonio • couple • br
7
Razoável
Pros:

Funcionários bem atenciosos

Cons:

Ar condicionado fica disparando

2026-10-07 • via Nuitee
J
Joao • couple • br
2
Péssima experiência
Pros:

Nada

Cons:

Tudo errado, limpeza atendimento, chegamos no quarto não tinha toalhas, caiu a chave de luz do quarto, lâmpadas queimadas, comprei a estadia com
Meia pensão e foi um decepção não recomendo esse hotel para quem quer ficar bem hospedado

2026-09-20 • via Nuitee
C
Cristina • solo_traveller • br
10
2026-09-20 • via Nuitee
S
Sophia • solo_traveller • br
8
2026-09-19 • via Nuitee
B
Bruno • family_with_children • br
7
Boa estadia.
Pros:

O hotel é bonito e bem localizado. O quarto era amplo e confortável. Café da manhã muito bom.

Cons:

Café da manhã em que até ovo mexido precisa pedir e só havia uma pessoa atendendo. Isso gerava fila, espera. Não havia tipo uma "comanda" para indicar o que se queria e aguardar sentado ou pegando outros alimentos. Até falei isso no dia com a gerência. No quarto, quando chegamos, estava falando toalhas, cobertas, o sabonete líquido estava insuficiente. Parece que não haviam revisado antes de liberar. Mas essas questões foram resolvidas. O estacionamento é pago.

2026-09-18 • via Nuitee
P
Paulo • couple • br
10
2026-09-18 • via Nuitee
D
Daniel Denys • couple • br
10
2026-09-16 • via Nuitee
W
Wagner • couple • br
8
Pros:

Quartos bem arrumados, camas confortáveis!
Café da manhã, bem servido com várias opções

Cons:

Precisa de alguns ajustes estruturais
Me cobraram uma taxa de R$ 4,00 por algo relacionado ao turismo, não perguntaram nem se eu estava ciente disso, apenas cobraram a taxa

2026-09-16 • via Nuitee
Y
Yane • solo_traveller • br
9
Pros:

Boa localização, o quarto extremamente limpo, muito confortável, muito aconchegante

Cons:

Café da manhã com pouca variedade de receitas

2026-09-15 • via Nuitee