Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable rooms
Cons:
Inconsistent service
Limited breakfast options

Categories

Cleanliness
8.43
Some complaints about room cleanliness and towels being taken without replacement.
Service
9.2
Generally positive feedback on reception service, though some issues with responsiveness.
Location
9.24
Excellent location mentioned multiple times, especially for events.
Room Quality
8.69
Rooms are mostly comfortable, but some issues with noise and amenities.
Amenities
8.22
Minor issues with gym quality and maintenance of facilities noted.
Value for Money
8.68
Good value considering location, but several areas that require improvement.
Food and Beverage
8.23
Breakfast options limited and slow service reported.
Overall Experience
8.9
Overall positive experience with specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:38

Property Description

Luxurious Amenities

Holiday Inn Natal offers a range of luxurious amenities including an outdoor pool, sauna, fitness centre, and a restaurant. Guests can unwind and relax in style during their stay.

Family-Friendly Facilities

With a children's playground, business facilities, and a mini-market on-site, Holiday Inn Natal caters to families, ensuring both parents and children have an enjoyable and convenient stay.

Exclusive Beach Club Access

Guests at Holiday Inn Natal enjoy free access to the prestigious Praiamar Beach Club, located just 15 minutes away. With a children's water park, pools, restaurant, and direct beach access, the club offers a perfect retreat for guests to soak up the sun and enjoy the sea breeze.

Ready to experience luxury, convenience, and relaxation at Holiday Inn Natal? Book your stay now and make unforgettable memories!

Important information:

Brazilian Mastercard, Visa and Amex credit card holders may pay in up to 5 installments at the property. Please note this offer is not applicable to the deposit policy.

Gratuity policy for children: courtesy of 2 children under 12 years old per room can be provided if they are hosted in the same apartment with at least one paying adult. The maximum accommodations of our apartment is 4 people, including children.

Please note that the breakfast is not included in some room rates.

Please note that the property may authorize your credit card before arrival and according with policies. Charges will occur at check-in time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1110 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.9
J
Jamacy family_with_children br
10
Hotel incrível, confortável e muito bem localizado
Pros:

Quartos confortáveis, excelente localização e bom café da manhã. Funcionários muito bem treinados e atenciosos.

Cons:

Acho que as pizzas servidas no jantar no restaurante podiam ser melhoradas.

2026-09-11 via Nuitee
L
Lyana Rosa solo_traveller br
9
2026-09-10 via Nuitee
S
Senna solo_traveller br
6
Pros:

Da agilidade em solucionar a troca de quarto

Cons:

Na primeira noite, tivemos que trocar de quarto 16 andar, devido a um barulho no teto, como se tivesse passando um avião o tempo todo, solicitamos a troca de quarto e foi resolvido de imediato, o elevador precisa de manutenção, teve um tombo e parou por alguns segundos e
achei o café da manhã muito fraco.

2026-09-09 via Nuitee
G
Gonzaga couple br
10
2026-09-09 via Nuitee
A
Ana Clara couple br
10
Pros:

Boa localização, bom café da manhã! Hotel confortável, limpo e organizado!

2026-09-09 via Nuitee
C
Carlos Romero Rodrigues solo_traveller br
10
2026-09-08 via Nuitee
M
Manoel family_with_children br
10
2026-09-07 via Nuitee
B
Brena couple br
8
2026-09-06 via Nuitee
M
Maba solo_traveller br
9
2026-09-06 via Nuitee
H
Helenides solo_traveller br
7
2026-09-05 via Nuitee
P
PatriciaMelo solo_traveller br
7
É bom lugar mas depende de sua agenda em Natal
Pros:

Cafe da manha e a qualidade da equipe

Cons:

O quarto q fiquei tinha cheiro de mofo vindo das cortinas.

2026-09-05 via Nuitee
J
Jacks solo_traveller br
1
Boa sorte
Pros:

Nada

Cons:

Falta de empatia

2026-09-03 via Nuitee
F
Fábio couple br
6
Frustrante. Me hospedei em outras oportunidades e não ocorreu isso, mas dessa vez, foi horrível!
Pros:

Organizado e novo.

Cons:

Fui hospedado do lado das máquinas dos condicionadores de ar do hotel. Um barulho horrível. Difícil para dormir na primeira noite. Na noite seguinte reclamei do barulho e do ar do quarto não esfriar. Fui mudado de quarto, o barulho resolveu, mas o ar continuou sem esfriar. Acho q o problema está no sensor de movimento que comanda o ar condicionado. Parece que tem que estar em constante movimento para o ar ficar ligado. O problema é que quando se está dormindo, a pessoa nao se movimenta muito e o sensor desliga o ar. Nao da tempo nem esfriar o quarto, ele desliga logo. Foi péssimo!

2026-09-03 via Nuitee
I
Ivo solo_traveller br
10
2026-09-03 via Nuitee
P
POLTRONIERI solo_traveller br
9
Muito bom. Precisa de mais gente ou mais atenta no salao cafe da manha oara retirsr e limpar as mesas
Pros:

Cama muito bem arrumada

Cons:

Banheiro precisa ser esfregado na base e na pared interna box

2026-09-03 via Nuitee
T
Thainna couple br
10
2026-09-02 via Nuitee
M
Milton Cavalo solo_traveller br
10
2026-09-01 via Nuitee
C
Carlos Jorge solo_traveller br
10
2026-09-01 via Nuitee
L
Ligia solo_traveller br
9
2026-08-31 via Nuitee
E
Evanuel couple br
10
2026-08-30 via Nuitee