Mercure Surabaya Manyar

Hotels
•
Accor
8.6 (19 reviews)
Jl. Manyar Kertoarjo No. 44, Mulyorejo, Surabaya, East Java, 60116 , Surabaya , ID
62-62315967400

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Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Well placed in terms of access

Categories

Cleanliness
8.04
Standard quality for this hotel tier.
Service
9.01
Standard service standard for a hotel of this rating.
Location
9.05
Well placed in terms of access.
Room Quality
8.5
Standard quality for this hotel tier.
Amenities
8.53
Standard quality for this hotel tier.
Value for Money
8.49
Standard quality for this hotel tier.
Food and Beverage
8.54
Standard quality for this hotel tier.
Overall Experience
8.61
Overall satisfaction aligns with target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:27

Property Description

Discover the perfect blend of comfort and convenience at Mercure Surabaya Manyar, your ideal retreat in Surabaya.

Recreational Amenities
Rent bicycles to explore the local area or unwind amidst the tranquil views of our beautiful garden. Enjoy the well-equipped facilities that ensure a revitalizing stay.

Culinary Delights
Savor delectable meals at our on-site restaurant or grab a quick snack at the coffee shop/café. With 24-hour room service and continental breakfasts available, your dining preferences are expertly catered to.

Exclusive Services
Stay connected with complimentary wireless internet access throughout the hotel. Our dedicated concierge services, along with daily housekeeping and dry cleaning, enhance your experience, meaning you can focus on enjoying your stay.

Don’t miss out on an unforgettable experience—book your stay at Mercure Surabaya Manyar today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 19 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
R
Ronald • solo_traveller • id
10
2026-05-29 • via Nuitee
S
Siripak • family_with_children • th
9
Great location and convenient place
Pros:

The location is great. It's surrounded by a popular and good quality seafood restaurant (Layar Seafood) and coffee shops (Aucafe, Drama, and Seniman). It's 35 minute drive to the terminal 2 of Juanda Airport. The facility is also good. The bed is very comfy, suitable for being the rest spot for your adventure trip.

Cons:

Nothing

2026-04-07 • via Nuitee
L
Lester • family_with_children • nl
9
Prima hotel voor een zakelijk verblijf
Pros:

Hotel die gericht is voor zaken reizigers. Dichtbij supermarkt en eetgelegenheden en andere convenience

Cons:

Het is een uitdaging om de supermarkt en restaurant te bereiken door de drukke straat te oversteken.

2026-04-07 • via Nuitee
M
Madhusudhanan • solo_traveller • th
5
2026-01-19 • via Nuitee
M
Muhammad Rafiq • solo_traveller • bn
9
2025-12-16 • via Nuitee
A
Amiel John • solo_traveller • sg
10
Pros:

the room and friendly staff

Cons:

we waited 30 minutes after 2pm to get our room ready to check in

2025-12-16 • via Nuitee
L
LangitSekar • family_with_children • id
9
2025-12-16 • via Nuitee
W
WeiBo • solo_traveller • id
8
2025-12-12 • via Nuitee
M
Muhd • extended_group • sg
10
I would book this hotel again.
Pros:

Everything.

Cons:

None.

2025-11-02 • via Nuitee
T
Trung • solo_traveller • vn
1
Pros:

Nothing

Cons:

They can not issue tax invoice

2025-10-29 • via Nuitee
S
Shampa
8
Pros:

Well placed in terms of access

2025-09-19 • via Nuitee
N
Normansyah • family_with_children • id
8
2025-08-10 • via Nuitee
C
Claudia • couple • es
7
2025-08-07 • via Nuitee
D
DONGYUE • solo_traveller • cn
1
2025-07-30 • via Nuitee
D
DASA SURYA NUSANTARA • family_with_children • id
8
2025-07-25 • via Nuitee
C
cindy • family_with_children • au
9
Pros:

Bed is very comfortable, room is clean, staff is friendly and helpful, breakfast is good. Very happy with the service.

Cons:

A better managed front entrance maybe (to the car)

2025-07-23 • via Nuitee
V
Vivi • family with young children • id
8
Very good
2025-07-22 • via Nuitee
I
Irfan • review category business travellers • my
9
Superb
2025-07-14 • via Nuitee
H
Herman • family with young children • id
7
Good
2025-07-13 • via Nuitee
J
Jeanne • review category business travellers • id
10
Exceptional
2025-07-07 • via Nuitee