Hampton Inn & Suites San Antonio-Downtown/Market Square

Hotels
•
Hampton Inn
8.4 (967 reviews)
411 South Flores Street , San Antonio , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Poor breakfast quality
Extra parking fees
Uncomfortable beds

Categories

Cleanliness
8.04
Multiple comments indicate cleanliness issues and outdated facilities.
Service
9.51
Exceptional service from staff, particularly noted in several reviews.
Location
9.55
Positive feedback about the location being close to attractions.
Room Quality
8.5
Rooms were noted as clean and spacious, but some furnishings were outdated.
Amenities
7.53
Limited amenities referenced; parking fees and no free Wi-Fi mentioned.
Value for Money
7.99
Concerns over pricing in relation to the quality of amenities.
Food and Beverage
7.04
Consistent complaints about the quality of breakfast and food service.
Overall Experience
9.01
Mixed feelings but primarily positive experiences except for breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:45

Property Description

Indulge in City Center Comforts

Convenient Amenities: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the on-site fitness centre. Stay connected with complimentary wireless internet in each guest room.

Cozy Accommodations: Unwind in guest rooms equipped with essential amenities such as a cable TV, work desk, and ironing facilities. For added convenience, a refrigerator and coffee machine are also included for your comfort.

Explore with Ease: Immerse yourself in the vibrant city life as the hotel's prime location near Market Square allows easy access to the River Walk district and the historic Alamo site. Book your stay at Hampton Inn & Suites San Antonio-Downtown, Market Square for a memorable experience.

Important information:

Please note: Parking cannot accommodate large trucks. Only 1 vehicle can be accommodated per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.4
Based on 967 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 9.01
M
Muela • couple • us
8
Pros:

the location

Cons:

The gym was not in service and they didn’t let us know.

2026-10-17 • via Nuitee
A
Adylene • family_with_children • us
10
Pros:

Staff were friendly, the location was great and overall very comfortable!

Cons:

Nothing

2026-10-16 • via Nuitee
R
Renee • extended_group • us
1
Do not rent a hotel from here unless you want your vehicle stolen
Pros:

Nothing

Cons:

Because my truck was stolen on my first night stay. The manager Cindy was so rude and defensive she would not work with the police on the police report. She would not cancel my reservation for the rest of the week she made me stay an extra day claiming that she could not cancel it until I had to reach out to booking.com to contact her directly she would not comp my parking even though I did not have a car there that was parked she still charged me for the day. She just seemed like she was guilty and had something to do with my stolen vehicle.

2026-10-14 • via Nuitee
L
Laura • couple • us
9
2026-10-11 • via Nuitee
K
Kyle • solo_traveller • us
5
2026-10-10 • via Nuitee
A
AGNES • couple • fr
8
2026-10-09 • via Nuitee
J
Jinbo Song • solo_traveller • us
7
2026-10-08 • via Nuitee
F
Fredia • solo_traveller • us
7
It was alright! I probably wouldn’t stay again!
Pros:

The staff was friendly!!

Cons:

The parking was limited! Overflow parking was in what looked like an abandoned garage!

2026-10-08 • via Nuitee
V
Vanessa • couple • us
10
2026-09-19 • via Nuitee
K
Kenneth • couple • us
9
2026-09-19 • via Nuitee
E
Espana • couple • us
10
Good short stop on our way back home.
Pros:

It was clean & convenient to a lot of surrounding places.

Cons:

N/A.

2026-09-18 • via Nuitee
E
Eliza • couple • us
6
Other than that is was ok wont stay there again thi
Pros:

I liked that they had breakfast and a pool ..

Cons:

We found roaches in our room and they said there was nothing they could do about it… like what do u mean

2026-09-14 • via Nuitee
B
Brianna • family_with_children • us
5
Cons:

There was no WiFi.

2026-09-13 • via Nuitee
E
Edna • solo_traveller • us
9
Great value and lication
Pros:

Breakfast was great, friendly staff and clean rooms.

Cons:

Non heated indoor pool

2026-09-09 • via Nuitee
J
Jess • solo_traveller • us
8
Pros:

I like the location and the affordability of the room. I thoroughly enjoyed the line of products for the bathroom and appreciated the tea. Breakfast bar was tasty. The staff was really nice and generous to Children giving them candy at no charge which I thought was really sweet. Overall this was a good experience

Cons:

I did not like that the request I made via text went unanswered and that I had to ask for shower gel twice. The parking was a bit tight and the bathroom a little too firm for my taste

2026-09-07 • via Nuitee
F
Flores • couple • us
10
2026-09-07 • via Nuitee
M
Maultsby • solo_traveller • us
8
Pros:

Overall was a good stay.

Cons:

Nothing

2026-09-02 • via Nuitee
T
TravelerT • extended_group • us
8
2026-09-01 • via Nuitee
M
Myieisha • couple • us
10
I really loved where we stayed
Pros:

Everything was great clean , comfortable, and all the staff was very helpful n friendly.

Cons:

N/A

2026-08-31 • via Nuitee
L
Light • solo_traveller • us
10
Pros:

Location, nice modern propertv, and staff was great.

Cons:

Paying for parking on the property

2026-08-30 • via Nuitee