Hampton Inn & Suites San Antonio-Downtown/Market Square

Hotels
•
Hampton Inn
8.4 (928 reviews)
411 South Flores Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Poor breakfast quality
Extra parking fees
Uncomfortable beds

Categories

Cleanliness
8.04
Multiple comments indicate cleanliness issues and outdated facilities.
Service
9.51
Exceptional service from staff, particularly noted in several reviews.
Location
9.55
Positive feedback about the location being close to attractions.
Room Quality
8.5
Rooms were noted as clean and spacious, but some furnishings were outdated.
Amenities
7.53
Limited amenities referenced; parking fees and no free Wi-Fi mentioned.
Value for Money
7.99
Concerns over pricing in relation to the quality of amenities.
Food and Beverage
7.04
Consistent complaints about the quality of breakfast and food service.
Overall Experience
9.01
Mixed feelings but primarily positive experiences except for breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:45

Property Description

Indulge in City Center Comforts

Convenient Amenities: Enjoy a refreshing dip in the indoor swimming pool or maintain your workout routine at the on-site fitness centre. Stay connected with complimentary wireless internet in each guest room.

Cozy Accommodations: Unwind in guest rooms equipped with essential amenities such as a cable TV, work desk, and ironing facilities. For added convenience, a refrigerator and coffee machine are also included for your comfort.

Explore with Ease: Immerse yourself in the vibrant city life as the hotel's prime location near Market Square allows easy access to the River Walk district and the historic Alamo site. Book your stay at Hampton Inn & Suites San Antonio-Downtown, Market Square for a memorable experience.

Important information:

Please note: Parking cannot accommodate large trucks. Only 1 vehicle can be accommodated per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 928 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 9.01
A
Aguilar • solo_traveller • mx
8
2026-06-06 • via Nuitee
V
valdes • couple • mx
10
Great
Pros:

Everything

2026-06-02 • via Nuitee
D
Dennice • solo_traveller • us
10
Pros:

Staff was friendly and informative

Cons:

The pool, children running around, teens horse playing and alsmot hitting a baby

2026-06-02 • via Nuitee
R
RICHARD • solo_traveller • us
10
Pros:

Staff, clean, facility

Cons:

Long Walking distance from alamo

2026-06-01 • via Nuitee
D
Davila • family_with_children • us
10
Amazing
Pros:

Everything

Cons:

I guess the homeless people fighting by the creek

2026-05-30 • via Nuitee
F
Frommert • solo_traveller • us
10
2026-05-28 • via Nuitee
D
David • couple • mx
8
2026-05-27 • via Nuitee
R
Raul • solo_traveller • us
6
2026-05-24 • via Nuitee
R
Randy • couple • us
7
Just ok.
Pros:

The breakfast area was comfortable.

Cons:

It needs a deep cleaning.

2026-05-24 • via Nuitee
C
Connie • family_with_children • us
10
Very good stay. Staff was great. Hotel was clean and well kept all the way around.
Pros:

Breakfast was good overall. Hot food was hot and tasty. There was plenty to choose from.

2026-05-21 • via Nuitee
J
Joann • family_with_children • us
10
2026-05-18 • via Nuitee
D
Deborah • couple • us
8
We enjoyed our stay and would stay again.
Pros:

The bed was wonderful.

Cons:

The buzzing in our room

2026-05-12 • via Nuitee
L
Lori • couple • us
7
2026-05-08 • via Nuitee
G
gonzalo • solo_traveller • mx
10
Great value for your money.
Pros:

I recommend it 100%.We had a great stay. The children loved the pool.

Cons:

Nothing

2026-05-07 • via Nuitee
L
Lorena • family_with_children • us
9
2026-05-07 • via Nuitee
R
Renee • family_with_children • us
10
Pros:

Very clean.

Cons:

N/A

2026-05-02 • via Nuitee
A
Avaldez80 • solo_traveller • mx
10
2026-05-02 • via Nuitee
G
Giancarlo • couple • it
7
2026-05-02 • via Nuitee
M
Mary T • solo_traveller • us
10
Cons:

Having to pay for parking I paid for the room 😔

2026-05-01 • via Nuitee
T
Tiffani • family_with_children • us
7
Pros:

Breakfast, coffee, the size of the room

Cons:

The room could have smelt better and the carpet felt gross.

2026-04-29 • via Nuitee