City Hotel

Hotels
•
Independent
7.6 (50 reviews)
15/2-4 Maharaj Road Soi 10, T.Paknam Muang, Krabi, Krabi, 81000 , Krabi , TH
66-75-621280

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Elevator
ATM/banking
Safe-deposit box at front desk
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)

Review Highlights

Pros:
Central location (opposite night market, near shops and 7-Eleven)
Helpful staff
Spacious family rooms
Convenient for organising travel and transit (Koh Lanta)
Good cafe/food options immediately across the street
Cons:
No breakfast served on-site
No safe deposit box
Not beachfront (beach ~25 min by motorbike)
Some rooms are fan-only rather than air-conditioned

Categories

Cleanliness
7.6
Standard quality for this hotel tier.
Service
8.6
Staff described as very helpful; good for organising further travel and transit.
Location
9.2
Multiple reviews praise the central location: opposite the night market, close to shops/7-Eleven, excellent for shopping and transit (convenient for Koh Lanta).
Room Quality
7
Family room size noted positively; mixed comment about room options (some fan-only rooms rather than only air-con).
Amenities
6.6
Services available on site and nearby (cafe across the street), but lacks a safe box and no on-site breakfast, lowering amenity score.
Value for Money
7.6
Standard quality for this hotel tier.
Food and Beverage
6.6
No breakfast offered on-site; nearby cafe (May & Mark) and a breakfast restaurant across the street provide options.
Overall Experience
7.6
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-18 13:39

Property Description

Discover the perfect blend of comfort and convenience at City Hotel, ideally situated in the vibrant heart of Krabi.

Comfortable Accommodations
Relax in one of our 59 well-appointed guestrooms, complete with refrigerators and complimentary wireless Internet access to keep you connected. Each room features a private bathroom equipped with essential toiletries and a cozy sitting area for your relaxation.

Unmatched Convenience
Enjoy 24-hour front desk service, luggage storage, and daily housekeeping to make your stay hassle-free. Whether you need dry cleaning services or assistance with tours and tickets, our attentive team is ready to help.

Prime Location
Explore the local culture just steps away, with attractions like the Krabi Town Weekend Night Market and Crab Sculptures within walking distance. Plus, with free self-parking and airport shuttle options, your travel needs are easily accommodated.

Experience Krabi like never before—book your stay at City Hotel today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

7.6
Based on 50 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.2
Room Quality: 7
Amenities: 6.6
Value for Money: 7.6
Food and Beverage: 6.6
Overall Experience: 7.6
T
tan • extended_group • my
8
2026-03-30 • via Nuitee
V
Valerie • family_with_children • fr
7
Pros:

L'emplacement

2026-03-23 • via Nuitee
J
Jennifer • family_with_children • fr
9
Super pour un transit à krabi
Pros:

Son lieu central , la taille de la chambre famille

Cons:

Pas de petit déjeuner mais il se trouve en face du night market pour les repas du soir et d’un restaurant breakfast pour le matin .

2026-02-25 • via Nuitee
A
Antonino • solo_traveller • nl
6
rilassante
Pros:

in piena Krabi city di fronte il mercato ed il
7eleven accanto.
servizi tutti in loco
no se vuoi solo mare, meglio altre zone vicine

Cons:

la spiaggia almeno 25 min in moto

2026-01-29 • via Nuitee
E
Eric • couple • fr
5
2026-01-21 • via Nuitee
J
Jan • couple • gb
8
Great location, very helpful staff.
Pros:

No breakfast. Great cafe, May&Mark, across the street. Location is excellant, very good for shopping, organising further travel, night markets and watching the world go by.

Cons:

A choice of fan only room instead of only air con.

2026-01-19 • via Nuitee
S
Steve • couple • gb
8
Was convenient for in and out transportation to Koh Lanta
Pros:

Location

Cons:

No safe box

2025-12-19 • via Nuitee
J
Jaroslav Pokorný • couple • cz
10
2025-12-15 • via Nuitee
S
Sit • group • my
3
Poor
2025-04-09 • via Nuitee
B
Barry • solo traveller • gb
8
Very good
2025-03-23 • via Nuitee
J
Jackie • young couple • gb
7
Good
Pros:

Close to town

Cons:

Staff at reception had a bad attitude

2025-02-10 • via Nuitee
E
Euan • family with young children • gb
7
Good
2025-02-10 • via Nuitee
E
Esi • group • de
6
Pleasant
2025-01-27 • via Nuitee
S
Serhat • with friends • gb
8
Very good
Pros:

Good location and clean place. Good service.

Cons:

Beds should be a bit softer. But was not so bad.

2025-01-21 • via Nuitee
M
Morrin • with friends • ie
10
Exceptional
2025-01-18 • via Nuitee
Z
Zaquan • with friends • my
4
Disappointing
2025-01-16 • via Nuitee
E
Erwin • partner
6
Pros:

Mit 62 € / Nacht völlig überteuert.
Klimaanlage laut und wenig steuerbar (fan)

2025-01-12 • via Nuitee
J
Jane • solo traveller • au
9
Superb
2025-01-08 • via Nuitee
F
Francisco • family with young children • th
10
Exceptional
2025-01-05 • via Nuitee
G
Giulio • with friends • it
1
Worst experience ever
Pros:

Unfortunately, the experience was far below acceptable standards due to the following issues:
• The room was extremely dirty, with hair in the bed and bathroom.
• There were insects in the room.
• The hotel staff refused to either change our room or clean it, despite multiple complaints.

We had booked four rooms but were forced to sleep in the two least dirty ones, which were still in unacceptable condition.

Additionally, I had booked another night at the same hotel and would like to request a free cancellation and the to the poor conditions during our stay.

I kindly ask for your assistance in processing a full refund for the reservation and ensuring the cancellation of the additional night without penalties.

Cons:

Unfortunately, the experience was far below acceptable standards due to the following issues:
• The room was extremely dirty, with hair in the bed and bathroom.
• There were insects in the room.
• The hotel staff refused to either change our room or clean it, despite multiple complaints.

We had booked four rooms but were forced to sleep in the two least dirty ones, which were still in unacceptable condition.

Additionally, I had booked another night at the same hotel and would like to request a free cancellation due to the poor conditions during our stay.

I kindly ask for your assistance in processing a full refund for the reservation and ensuring the cancellation of the additional night without penalties.

Thank you for your understanding and support. I look forward to your prompt response.

Best regards,

2024-12-31 • via Nuitee