DJ Citi Point Hotel

Hotels
7.8 (1662 reviews)
Pusat Niaga Paya Keladi , Kuala Terengganu , my

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Inadequate cleanliness
Limited amenities
Room comfort issues

Categories

Cleanliness
7.16
Mentioned issues with cleanliness and maintenance such as dirty blankets and room noise.
Service
8.93
Staff received positive remarks for being helpful and friendly.
Location
8.67
Reviews emphasize great location near local attractions like Pasar Payang.
Room Quality
7.32
Several comments pointed out issues with room comfort and noise insulation.
Amenities
6.95
Review mentions missing amenities like a hair dryer and weak shower products.
Value for Money
8.11
Guests found the hotel's price reasonable for the offerings.
Food and Beverage
7.66
General satisfaction with the availability of food and drinks.
Overall Experience
7.63
Mixed reviews overall with some positive and negative experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:57

Property Description

Central Location
Discover Terengganu City with ease - steps away from Chinatown and Maziah Palace, with Shahbandar Jetty nearby.

Modern Comfort
Relax in air-conditioned rooms with flat-screen TVs and private bathrooms for a comfortable stay.

Convenience at Your Fingertips
Enjoy free WiFi throughout the property and 24-hour services like front desk assistance, currency exchange, and luggage storage.

Book now and experience the perfect blend of convenience and comfort at DJ Citi Point Hotel!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In accordance with the latest SOP by the government, we welcome guests who are fully vaccinated.
Guests are considered fully vaccinated 14 days after receiving their 2nd dose in 2-dose series and 28 days after receiving their vaccine in single-dose vaccines
Additionally, we also welcome guests from essential sectors with documentations and emergencies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Location

Guest Reviews

7.8
Based on 1662 reviews
Cleanliness: 7.16
Service: 8.93
Location: 8.67
Room Quality: 7.32
Amenities: 6.95
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
M
Mei Ling family_with_children my
7
Satisfactory for price and location
Pros:

Location, friendly staff and hot shower

Cons:

Hallway not so clean (room cleanliness ok), toilet small

2026-08-27 via Nuitee
A
Alya solo_traveller my
10
2026-08-27 via Nuitee
N
Noraini_Sapiee solo_traveller my
8
Pros:

1. Dekat dengan terminal bas, pasar payang dan kedai2 makan...walkable
2. Senang dpt grab
3. Bilik and aircond selasa..size just nice..ada ruang untuk solat
4. Staff membantu..tq very much
5. Kalau orang yg light sleeper..maybe x comfortable sebab blh dengar bising2 dr luar

Cons:

Kunci untuk pintu kena lebih secure...ada orang byk2 kali cuba bukak dan kunci balik sbb kunci tu looks like mcm x habis tutup

2026-08-26 via Nuitee
N
Nor family_with_children my
7
Pros:

Terbaik.kena kompaun sebab parking luar kotak , singgang budu...hr ni cuti.staff tolong byrkn esok.terima ksh mudahkan urusan kami bercuti

2026-08-25 via Nuitee
E
ellyza solo_traveller my
9
Pros:

Clean bed

Cons:

Small space

2026-08-25 via Nuitee
N
Nasir solo_traveller my
8
Overall, stay was ok. Acceptable with the price we paid.
Pros:

Room match with the price. Location is good, near to food stalls and shops. Staff was very helpful and friendly.

Cons:

There was no lift. So had to climb the stairs to the room. Bathroom looks old though. And water too hot even when we put at the lowest temperature.

2026-08-25 via Nuitee
F
Farrah extended_group my
9
2026-08-24 via Nuitee
M
Mat Azli extended_group my
7
Penginapan yang berbaloi dekat dengan masjid dan stesyen bas
Pros:

Pasar Payang sangat dekat dengan hotel

Cons:

Parking tidak disediakan

2026-08-24 via Nuitee
K
KAMARUSZAMAN couple my
9
2026-08-23 via Nuitee
K
Khaidir solo_traveller my
7
Pros:

Berhampiran semua tempat strategik

Cons:

Bilik terlalu sempit dan tiada lift

2026-08-23 via Nuitee
A
abidin couple my
10
2026-08-14 via Nuitee
N
NURUL AMIRAH family_with_children my
10
2026-08-13 via Nuitee
S
Siti extended_group my
10
2026-08-13 via Nuitee
N
NURUL SYAHIDA solo_traveller my
10
Pros:

bilik cantik dan kemas

Cons:

tidak soundproof. saya boleh dengar bilik sblh gelak ketawa kuat

2026-08-12 via Nuitee
M
Mohd aidil family_with_children my
10
2026-08-11 via Nuitee
A
Abdul Haris extended_group my
7
2026-08-11 via Nuitee
H
Hong extended_group my
5
Pros:

I like it's near to the heart of kuala terengganu and easy to get parking

Cons:

The room soundproofing is not good as the outside noise can be heard in the room. The bathroom does not provide toiletries, soap & shampoo. There's also a frequent water pumping sound can be heard in the room even if we did not use the toilet.

2026-08-10 via Nuitee
C
Chee Wai couple my
8
The property is quite nice and it is situated in a very good location for food.
Pros:

The staff is okay and the location is quite convenient to get food.

Cons:

The toilet basin is very very very low. I had to bend down a lot to use the basin and knocked my head many times when getting up.

2026-08-10 via Nuitee
N
Nurul extended_group my
9
Selesa dan sesuai untuk keluarga
Pros:

Suka dengan keluasan bilik dan bilik air. Sangat selesa

Cons:

Sangat tinggi. Tiada lift

2026-08-09 via Nuitee
R
Raizudin family_with_children my
10
2026-08-08 via Nuitee