Grand Zuri Cikarang Jababeka

Hotels
7.8 (118 reviews)
Jl. Niaga Raya Kav AA-2 Jababeka II , Cikarang , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable modern rooms
Cons:
Room cleanliness issues
Breakfast could be improved
Maintenance problems in the suite

Categories

Cleanliness
6.69
The floor wasn't cleaned properly and the toilet flush had issues.
Service
8.66
The staff were generally very friendly and helpful.
Location
9.2
The hotel is in a strategic location with lots of nearby eateries.
Room Quality
7.15
The room maintenance was disappointing for the Presidential Suite.
Amenities
8.18
The pool and gym are clean and well-maintained.
Value for Money
8.14
Overall a good value considering the location and amenities.
Food and Beverage
6.69
The breakfast menu and room service food could be better.
Overall Experience
7.66
A generally enjoyable experience with good location and service, but room quality and cleanliness need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:30

Property Description

Luxurious Accommodation and Convenient Location

The 4-star Grand Zuri Jababeka offers a luxurious stay just a 12-minute drive from Mega Bekasi and Metropolitan Mall. The modern rooms feature flat-screen TVs, free Wi-Fi, and amenities like a tea/coffee maker and in-room safe.

Relaxation and Wellness Amenities

Guests can indulge in massage treatments at the spa, relax in the sauna, or stay active at the fitness centre. 24-hour room service ensures convenience, while laundry and dry cleaning services cater to all needs.

Dining and Entertainment Options

Experience a culinary journey with local and international dishes at the on-site restaurant, and unwind with refreshing drinks at the hotel’s bar.

Book your stay at Grand Zuri Jababeka for a luxurious and convenient experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 118 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 7.66
P
Pornrapee extended_group th
8
2026-04-29 via Nuitee
M
MsTurquoise family_with_children sg
7
7 months later.
Pros:

As this was our 2nd time stayung at Grand Zuri Presidential Suite, we woyld say the cleanliness of the room was much better in comparison to the last time we were there.

Cons:

1. There seems to be inconsistency of the elevator operations. During our 16 days, there are times both elevators were in operations and another just one in operation, causing waiting time to be longer.

2. There seems to not have any air condition on at the hotel lobby most of the time causing waiting at the lobby on some days felt warm and a bit stuffy.

2026-04-08 via Nuitee
N
Nurhikmah solo_traveller be
9
Was goed
Pros:

Zwembad, restaurant en security staff was heel vriendelijk. De food was lekker.

Cons:

FO staffs moet meer glimlach en respecftvol aan de klant.

2026-04-02 via Nuitee
T
Tatsunari solo_traveller jp
7
2026-03-17 via Nuitee
J
Juro solo_traveller jp
5
Cons:

断食時期の夕方6:00の断食明けの食事時間が想像以上に騒がしく
食事ができる状況ではない、外の客の事も考えてほしい。

2026-03-03 via Nuitee
A
AIANWEN family_with_children ao
8
2026-01-04 via Nuitee
R
Ramadhani family_with_children id
9
Pros:

Great hospitality, nice location, clean and tidy room, good ambience and facility

Cons:

A bit difficult to get in or out the pool (main pool) with only two vertical pool-side ladders. I think it should be provided with steps (undakan) in one or two opposite side

2025-12-27 via Nuitee
S
Sugiasa Agus family_with_children id
9
2025-09-10 via Nuitee
M
MsTurquoise family_with_children sg
7
Awesome location!
Pros:

The staffs were generally very friendly and helpful. The location of the hotel was strategic as there are lots of eateries around.

Cons:

There were a few things that can be better. As we stayed at the Presidential Suite, we were disappointed with the maintanance of the room.

1. The floor doesn't seems to be cleaned properly. We had to use indoor slippers/our own slippers while moving around the room.
2. The toilet flush in the masterbedroom seems to have a problem.
3. The breakfast menu and the room service food could be better.

2025-08-20 via Nuitee
Y
Yadi family_with_children jp
9
2025-07-31 via Nuitee
D
David partner
10
Pros:

Great hotel. The rooms are modern and comfortable. Pool and gym are clean and well-maintained. Location is convenient with a shopping mall across the street.

2025-07-13 via Nuitee
H
Hiro review category business travellers id
7
Good
Pros:

good location

Cons:

need clean pubric space

2025-06-05 via Nuitee
S
Satoshi review category business travellers jp
3
Poor
Pros:

good facility in gym ,,but some electro machin no work,, no chair to put drink, towel,,,no alkohle spray,,

totall room and buliding is new , beauty..
nice BF,,but no staff often,,,

nice free room karaoke, bilkiyard..very good

Cons:

room wall seems very thin,, all voice and speaking at neigher room sound clearly..
some past hair is in bath, toliet room, less cleaning.

kids many,,so noizy in pool

2025-04-21 via Nuitee
T
Tri family with young children nl
8
Very good
2025-02-24 via Nuitee
N
Natalius review category business travellers id
7
Good
Pros:

In the centre of town

Cons:

Receptionist too slow for serving gues

2025-02-20 via Nuitee
N
Natalius review category business travellers id
7
Good
2025-01-15 via Nuitee
H
Haseeb solo traveller pt
9
Superb
2024-12-18 via Nuitee
A
Ayya family with young children id
8
Very good
2024-12-04 via Nuitee
G
Gcs review category business travellers my
3
Poor
2024-11-08 via Nuitee
Q
Quách review category business travellers vn
8
Very good
2024-10-16 via Nuitee