Pacific Express Hotel Central Market Kuala Lumpur

Hotels
7.2 (861 reviews)
Jalan Hang Kasturi , Kuala Lumpur , MY
+60 3-2022 6888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Pool closed
Noisy rooms

Categories

Cleanliness
6.03
Guests reported issues such as stained towels and poor bathroom cleanliness.
Service
8.5
Staff are helpful and friendly according to several reviews.
Location
9.04
Location is praised as being superb and convenient for attractions.
Room Quality
6.99
Rooms reported as run down with issues like noisy walls and uncomfortable bathrooms.
Amenities
5.52
Swimming pool and other amenities out of service or disappointing.
Value for Money
7.48
Generally viewed as decent but affected by limited amenities.
Food and Beverage
6.53
Breakfast described as horrible and expensive by some guests.
Overall Experience
7.5
Mixed experiences noted, especially concerning expectations versus reality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:13

Property Description

Rooftop Swimming Pool with Colorful Bean Bags: Enjoy a refreshing dip in the rooftop pool overlooking the city, complete with vibrant bean bags for relaxation.

Convenient Location Near Central Market and Chinatown: Stay just steps away from the bustling Central Market and a short walk from Chinatown/Petaling Street, perfect for exploring the local culture and shopping.

Meeting Facilities and Additional Services: Benefit from free WiFi access, 24-hour front desk, and meeting facilities. Also, enjoy the convenience of laundry services, currency exchange, and concierge assistance available at the reception.

To book your stay at Pacific Express Hotel Central Market Kuala Lumpur, visit our website or call us directly.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Reservations for more than 5 rooms have different policies, for more information please contact the property directly.
The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.2
Based on 861 reviews
Cleanliness: 6.03
Service: 8.5
Location: 9.04
Room Quality: 6.99
Amenities: 5.52
Value for Money: 7.48
Food and Beverage: 6.53
Overall Experience: 7.5
W
Walid • solo_traveller • dz
1
2026-09-19 • via Nuitee
E
Erin • solo_traveller • gb
8
2026-09-18 • via Nuitee
R
Ruslan Ramli • solo_traveller • my
10
2026-09-14 • via Nuitee
M
Mohammad Akram • solo_traveller • in
7
2026-09-12 • via Nuitee
W
Wan • couple • my
5
Biashaa
Pros:

Nil

Cons:

All

2026-09-01 • via Nuitee
A
Adnan • family_with_children • my
6
Pros:

Location

Cons:

Rooms and bathroom need proper cleaning

2026-08-31 • via Nuitee
G
Gregory Morris • solo_traveller • au
5
2026-08-31 • via Nuitee
G
Gregory Morris • couple • au
5
2026-08-31 • via Nuitee
C
Charles-Josef • solo_traveller • fr
10
2026-08-29 • via Nuitee
N
nor haziza • solo_traveller • my
9
2026-08-28 • via Nuitee
M
Md. Masoodur Rahman • family_with_children • bd
7
Good choice considering the price
Pros:

Wide room and a 7-11 in the ground floor.

Cons:

I reserved 4 rooms. AC was not working properly in one room. I informed the front desk in the afternoon and they repaired it at midnight

2026-08-28 • via Nuitee
A
Anthony • solo_traveller • au
7
Pros:

Location.
Value for money.

Cons:

Lifts. Waiting time too long
Poorly cleaned and maintained.

2026-08-25 • via Nuitee
V
Veronika • solo_traveller • uz
6
Pros:

Мы приехали на 2 ночи.Хорошо что это были суббота и воскресенье.В понедельник в 7.00 под окнами начали разносить дом😡😲😟Считаю,что персонал должен был об этом сказать👆Или не давать номер с выходом на стройку!!!

Cons:

В номере только одна розетка👆Заражать телефон приходилось по очереди 😟

2026-08-23 • via Nuitee
C
Ct Marie • couple • my
8
Satisfied since my stay is for the purpose of Citrawarna.. good stay except no parking
Pros:

Nearby to Dataran Merdeka n Central Market

Cons:

No parking!

2026-08-22 • via Nuitee
O
Olena • solo_traveller • de
5
2026-08-22 • via Nuitee
R
Rima LV • couple • sg
10
2026-08-18 • via Nuitee
F
Fatin • solo_traveller • my
9
2026-08-17 • via Nuitee
A
Arnaud • couple • be
5
Pros:

De locatie

Cons:

Hygiëne, voornamelijk in de badkamer.

2026-08-15 • via Nuitee
F
Farhan • couple • my
7
2026-08-13 • via Nuitee
A
Abdullah • family_with_children • sa
9
2026-08-12 • via Nuitee