Comfort Inn & Suites Pinetop Show Low

Hotels
•
Comfort
8.6 (424 reviews)
1637 W White Mountain Boulevard , Lakeside , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor breakfast service

Categories

Cleanliness
7.55
Several complaints about room cleanliness, including unclean surfaces and stained bedding.
Service
10
Staff was friendly and accommodating, though there were some service-related complaints.
Location
10
Convenient location praised multiple times for being close to family and points of interest.
Room Quality
8.55
Room quality mixed; some found rooms comfortable, while others reported issues like the A/C.
Amenities
7.05
Lack of a pool and other child-friendly amenities noted; average breakfast offerings.
Value for Money
9.05
Good price for the location; however, some felt it was overpriced for services provided.
Food and Beverage
7.05
Breakfast lacked variety and was poorly stocked, with significant complaints about the experience.
Overall Experience
9.55
Overall a solid experience with notable positives, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:31

Property Description

Convenient Location & Modern Amenities
Discover Comfort Inn & Suites Pinetop Show Low, your ideal stay in Pinetop-Lakeside. Enjoy our 24-hour front desk, free WiFi, and rooms equipped with flat-screen TVs.

Comfortable Stay
Relax in our well-appointed rooms featuring desks, private bathrooms with free toiletries, and cozy seating areas. Start your day right with a continental or buffet breakfast.

Fitness & Business Facilities
Stay active at our fitness center or catch up on work at the business center. Complimentary newspapers keep you informed during your stay.

Book your stay at Comfort Inn & Suites Pinetop Show Low now and experience a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Pets allowed with $20 per night per pet fee. 50 pounds limit and 2 pets per room only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOW

Location

Guest Reviews

8.6
Based on 424 reviews
Cleanliness: 7.55
Service: 10
Location: 10
Room Quality: 8.55
Amenities: 7.05
Value for Money: 9.05
Food and Beverage: 7.05
Overall Experience: 9.55
S
SUE • family_with_children • us
7
Except for the shower and breakfast it was acceptable.
Pros:

Went down to breakfast around 8:30 and the only items available were waffles, toast, bagels and muffins. The person at the desk was responsible for the breakfast area. He didn’t seem to be checking u til people starting complaining there were no eggs or sausage. The trays had been empty for awhile. There were no napkins in the location.

Cons:

My shower had little water pressure and the water didn’t drain well. I stood in water my whole shower and it was slow to drain after I got out.

2026-09-14 • via Nuitee
M
Margo • couple • us
8
2026-09-14 • via Nuitee
L
LeAnn • family_with_children • us
10
the weather was perfect
Pros:

LOCATION

Cons:

n/a

2026-09-10 • via Nuitee
L
Llewellyn • couple • us
10
2026-09-08 • via Nuitee
G
Gwen • solo_traveller • us
10
Pros:

The rooms were very clean. Beds were very comfortable.

Cons:

The Kurig coffee machine was too high on a shelf, I had to move it down to fill the water. Kind of awkward.

2026-09-05 • via Nuitee
T
Terri • solo_traveller • us
4
Pros:

The pillows were nice.

Cons:

No hot water. No breakfast was available even though the signage stated breakfast 6 to 9am.

2026-09-05 • via Nuitee
J
Janie • couple • us
4
Cons:

Our room smelled of dog urine. There was missing light bulbs throughout the room. The room was not clean, you could see debris on the floor. The shower was visibly dirty. There was no trash liners in our trash cans. Our stay was for two nights the trash can in the laundry room was full and not emptied the entire time we were there.

2026-09-02 • via Nuitee
W
Wanda • couple • us
5
Fair to good
Pros:

Very modern up grades

Cons:

Care taker of food area a little unfriendly
Would have liked fresh coffee in breakfast area. No decent creamer
Bed too soft. Cause hip and back discomfort

2026-08-28 • via Nuitee
D
Dusty Lynn • couple • us
5
2026-08-24 • via Nuitee
M
Mark • family_with_children • us
3
Dose NOT meet Expectations and reviews. ( FYI The 3 isnt stars, its 1-10 scale)
Pros:

Bed was half way decent, was clean but not real clean.

Cons:

The smell as you walk in the lobby grossed me out, was never able to pin point what it was but I tried to hold my breath from the elevator to the front door. There was a continental breakfast, decent variety, dehydrated bag eggs were horrible. Shower would not drain, open the drain cover and pulled out a massive hair glob and grossness. Got it late around 10pm showered went to bed, went out the next day came back in around 5. Room was not cleaned, same trash, no new towels, beds not made. No room service. Thinking maybe they were behind left for a few hours got back at 8 still no service. Had to reuse towels, ran out of Toilet paper and had to go get more the next morning. Check out is at 11am made trip down with bags to load up a little after 10, go back up to the room for one more go through and keys didnt work. Left the keys on the front desk and left. Definately did not live up to the reviews on booking.com maybe there was a management change or something but i swear i wasnt at the hotel i read about and booked! Best of luck! Spend the extra $20 get another place!

2026-08-18 • via Nuitee
E
Edgar • family_with_children • us
4
2026-08-09 • via Nuitee
R
Rogers • couple • us
7
Pros:

Didn’t have breakfast

Cons:

The room has a mildew smell. The remote for the tv didn’t work well. The ac didn’t work well. The bed was hard. I do like that the sink was outside of the bathroom.

2026-08-04 • via Nuitee
S
Scott • family_with_children • us
7
Pros:

Was clean, convenient and affordable

Cons:

AC did not work well at all. The room was musty and wet smelling like a spoiled towel. The walk in shower was curb less and had no stop for the water which flowed out of the shower into the bathroom and hallway. Breakfast bar both coffee pots were out of service.

2026-07-23 • via Nuitee
D
Derek L • couple • us
6
Needs a face lift.
Pros:

We did not wake up in time for breakfast.

Cons:

the property was aged.

2026-07-21 • via Nuitee
V
Veronica • solo_traveller • us
6
It was short stay, late arrival but nice friendly check in
Pros:

The main front desk staff was kind enough to call and double check my arrival as I drove in late ,close to midnight. This was a great outreach and the first I experienced which was a Great customer service. The cleanliness was eh and the bed would pop and make noise when shifting around, but other than that the stay was short but needed.

Cons:

The beds made noise when rolling from one side to the other and took a minute to get comfortable.

2026-07-16 • via Nuitee
J
joshua • couple • us
5
There was dog food on the floor in the room. And stains on the sofa that I had to cover with a towel.
Pros:

Location

Cons:

The rooms were rundown. Caulking around the tubs were stained rust in the corners. Exterior was nice.

2026-07-16 • via Nuitee
V
V_Bruce • solo_traveller • us
8
Quite clean and comfortable.
Pros:

Parking, staff helpful, quiet, comfortable room, good travel value.

Cons:

Ice was far from room

2026-07-07 • via Nuitee
A
AlexisRS • couple • us
7
2026-07-07 • via Nuitee
L
Lorna • couple • us
1
2026-06-28 • via Nuitee
D
Diana • couple • us
1
2026-06-27 • via Nuitee