Grand Zuri Dumai

Hotels
9.8 (31 reviews)
Jalan Jenderal Sudirman No. 88 , Dumai , id

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service
Helpful staff
Pleasant for a short stay

Categories

Cleanliness
9.8
Standard quality for this hotel tier
Service
9.8
Good service; staff are described as very helpful and nice.
Location
9.8
Standard quality for this hotel tier
Room Quality
9.8
Standard quality for this hotel tier
Amenities
9.8
Standard quality for this hotel tier
Value for Money
9.8
Standard quality for this hotel tier
Food and Beverage
9.8
Standard quality for this hotel tier
Overall Experience
9.8
Pleasant place to stay for a short getaway; overall positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-27 02:58

Property Description

Luxurious Amenities
Grand Zuri Dumai offers a large outdoor pool, fitness centre, and spa for guests to relax and rejuvenate during their stay. The air-conditioned rooms provide garden views and are equipped with modern amenities like a flat-screen TV and minibar.

Convenient Location
Located in central Dumai, this hotel is just a short drive from Dumai Ferry Port and Pinangkampai Airport. The proximity to these transport hubs makes it a convenient choice for travelers. Additionally, Pekanbaru City is within a 5-hour drive, offering guests the opportunity to explore the capital city of Riau Province.

Culinary Delights
Indulge in a variety of cuisines at the 24-hour Anggrek Lounge, serving European, Indonesian, Chinese, and Western dishes. Whether you're craving local flavors or international fare, the hotel's dining options cater to every palate.

Book your stay at Grand Zuri Dumai now to experience a perfect blend of comfort, convenience, and culinary delights.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 31 reviews
Cleanliness: 9.8
Service: 9.8
Location: 9.8
Room Quality: 9.8
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.8
A
Aleksei couple ru
2
2026-05-11 via Nuitee
G
Getaway61570717909 Family
10
Good
Pros:

Good service, all the staffs are very helpful and nice. Pleasant place to stay for short gateway.

2026-03-27 via Tripadvisor
3
396nurull Friends getaway
10
short escape at dumai
Pros:

overall nyaman bgt, i only stayed for a night but it was awesome. it was funnn, thank you tl the staff they are all niceeeee, 5 stars deh pokoknyaa, nsnti kalo ke dumai kesini lagi, males mikir lg soalnya bingung mau nginep dimana, fun experience

2025-05-31 via Tripadvisor
6
673imada Couples
10
I recommend it special for the good price
Pros:

Nice simple hotel and very friendly and helpful Personal room are okay with nice view
Hotel internet not always available so the best you get your own simcard
Room are good standards and the services are very good and provide you free water and coffee and tea

2025-01-21 via Tripadvisor
H
Hòa review category business travellers vn
8
Very good
2025-01-12 via Nuitee
D
Dream68600989987 Business
10
Very good hotel and staff
Pros:

The best hotel in dumai city
Have good staff and good food
Room clean and have nice view to street to pertamina

Food very nyummy and nice i like traditional food like lupis and lontong

Location near from government area and commercial district area

I love stay at grand zuri dumai

2024-12-09 via Tripadvisor
M
Mohammed young couple gb
10
Amazing
Pros:

Everything was spot on!

2024-10-30 via Nuitee
M
Mohammed young couple gb
10
Lovely hotel
Pros:

Everything was super!

2024-10-30 via Nuitee
O
Omar family
10
Pros:

Clean and comfortable rooms. Lots of food choices in the restaurant. Best of all, very kind and helpful staff.

2024-10-26 via Nuitee
E
Ekosusanto90 Business id
10
Nice hotel
Pros:

The pillows are nice, the room is nice and comfortable. The rooms are spacious and the location is easy to reach in the city centre. The service is also friendly, I will come back to this hotel next time to enjoy a very delicious breakfast.....

2024-07-19 via Tripadvisor
A
Aisya young couple my
6
Pleasant
2024-04-15 via Nuitee
V
Veerapa group my
7
It was a satisfactory and was happy.
Pros:

Sorry I did not take breakfast. Because when booking I overlooked to tick for breakfast...as I focusssed on the price assumed it was incusive of Breakfast.

Cons:

Since it was just short stay attending some urgent matters, I didn;t quite bothered about it.

2024-03-31 via Nuitee
H
Hillclimber76 solo traveller au
8
Very good
Pros:

Bicycle friendly. Bicycle was securely stored behind reception.
Room was clean and modern.

Cons:

The non smoking room still smelled like smoke.

2024-03-30 via Nuitee
N
Nigel review category business travellers id
9
Superb
2024-03-26 via Nuitee
M
Mohammed young couple gb
10
Exceptional
2024-03-05 via Nuitee
N
Nigel review category business travellers id
10
Exceptional
2024-01-21 via Nuitee
N
Nigel review category business travellers id
8
Very good
2023-10-31 via Nuitee
R
Roam01091776411 Business
10
Bisnis trip
Pros:

First time at Dumai and found this hotel as per recommend from friend. Actually Good service, 2 nights here and so far so good
Comfort and cozy hotel, strategis sekali karena dekat dari kota dan pelabuhan

2023-05-04 via Tripadvisor
Y
Yusneldi young couple my
7
Emmm just want to sleep
Pros:

Breakfast just good enough n great location.

Cons:

The room floor didnt clean properly

2023-03-19 via Nuitee
M
michaelsF856PX Solo travel
10
Wonderful Stay
Pros:

I stayed 4 nights at the Grand Zuri. The hotel is very nice. The staff are friendly and very helpful. They helped me book my ferry to Batam and recommended good places to eat. The breakfast is good with a variety of Indonesian and western food. My room was spacious and clean with a very nice view of the city.

2022-10-16 via Tripadvisor