Nala Individuellhotel

Hotels
9.2 (3950 reviews)
Müllerstraße 15 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Small room size
Bathroom privacy issues

Categories

Cleanliness
9.3
Rooms were clean and comfortable with high quality standards.
Service
9.8
The staff were consistently described as friendly and helpful.
Location
9.3
Excellent location in the city center, easily accessible.
Room Quality
8.8
Rooms were described as comfortable, though some had space issues.
Amenities
9.3
Good amenities noted, although no specific items were mentioned.
Value for Money
8.3
Some reviews mention the high price relative to room size.
Food and Beverage
9.3
Breakfast was particularly praised as excellent and abundant.
Overall Experience
9.5
Generally highly rated experience with noted positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:41

Property Description

Luxurious Accommodation
Experience a stay at The Nala Individuellhotel, centrally located in Innsbruck, just 800 meters from the iconic Golden Roof. Relax in rooms equipped with modern amenities like flat-screen TVs, Nespresso coffee machines, and some with charming balconies.

Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant. Start your day with a delightful breakfast buffet available until noon on weekdays and 2 PM on weekends. Enjoy the option of a full buffet or a lighter breakfast to suit your preferences.

Convenient Facilities
Unwind in the small fitness center or on the hotel terrace with panoramic mountain views. Benefit from 24-hour reception, bicycle rentals, and proximity to Maria-Theresien-Straße for shopping. With Innsbruck's key locations within walking distance, make the most of your stay at Nala Individuellhotel.

Important information:

Please note that rooms with twin beds are not available.

Please note that there is a surcharge of 20 EUR/dog.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

9.2
Based on 3950 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
A
Amalie Sofie couple dk
10
2026-07-25 via Nuitee
G
Girish extended_group gb
10
Perfect.
Pros:

Clean, excellent location, extremely helpful staff, particularly a tall gentleman named Danny.

Cons:

A smart TV would have been great. Even in the leisure room, the smart TV isn’t set up with any entertainment apps.

2026-07-25 via Nuitee
A
Amalie Sofie couple dk
10
Pros:

Great service! Stored our bags between stays and placed them in our room when we came back :)

2026-07-25 via Nuitee
W
Wouter couple be
9
Heerlijk verblijf gehad in dit prima hotel, niets op aan te merken
Pros:

Prima hotel, comfortabele kamers, vriendelijk personeel, heel lekker ontbijt

Cons:

Voor ons geen probleem maar gemeenschappelijke schuifdeur voor douche en toilet kan een beetje vreemd zijn

2026-07-25 via Nuitee
R
Robert couple us
10
Pros:

location and room

2026-07-24 via Nuitee
M
Martin family_with_children at
8
2026-07-24 via Nuitee
M
Meulendijk solo_traveller nl
8
Pros:

De accomodatie was goed

Cons:

Kleine does

2026-07-23 via Nuitee
M
MarieClaude family_with_children ca
10
Je recommande fortement cet hôtel!
Pros:

La cour intérieur, un espace agréable pour relaxer après ou avant une journée de visite

2026-07-23 via Nuitee
A
Amy solo_traveller us
9
Pros:

The place had a lot of personality in the decor and the staff was outstanding. Absolutely loved the garden.

Cons:

A bit more privacy in the toilet room would be nice.

2026-07-22 via Nuitee
S
Stephan solo_traveller fr
9
Pros:

Hotel très bien situé et extrêmement calme. Literie parfaite.

2026-07-22 via Nuitee
F
Fenne couple be
9
2026-07-22 via Nuitee
K
Katrine couple dk
10
2026-07-22 via Nuitee
K
Kristensen solo_traveller dk
9
2026-07-21 via Nuitee
G
Gudrun couple de
10
2026-07-21 via Nuitee
S
Sylvia couple nl
9
Leuk hotel met verrassende kleine attenties die het extra leuk maken, ligt op een goede plek op 15 min lopen van de Alts
Pros:

Superleuk opgezet hotel, grappig concept. Een mooie kamer met verrassende inrichting en fijn balkon. Attente details zoals een welkomstdrankje, er liggen altijd appels voor de gasten en een chocolaatje voor onderweg bij vertrek.

Cons:

De plek om thee en koffie te maken in de kamer is heel klein en donker, beetje onhandig. En de knopjes voor bedienen van het licht en de raamverduistering zijn onnavolgbaar ingewikkeld…

2026-07-20 via Nuitee
M
Manuela couple at
10
2026-07-20 via Nuitee
J
Julia solo_traveller at
10
2026-07-20 via Nuitee
B
Barbara couple us
9
The private room was magical without feeling you are in the middle of a city. It is a short walk to transportation and t
Pros:

The room with its own entrance from the pool area was magical. The landscaping was beautiful and the sitting area perfect for coffee in the morning

Cons:

The room was very small. While well appointed 2 people have to negotiate in some areas to move. There is only one chair and table in the private sitting area outside and a chair from the room needs to used if more than one guest. It can be noisy later in the evening in the pool area with several families till quite late.

2026-07-19 via Nuitee
T
Tim couple gb
10
Exceptional boutique hotel in the centre of Innsbruck
Pros:

A delightful, new boutique hotel in the centre of Innsbruck. The room had a balcony with mountain and ski jump views, with some lovely interior design features. There is an exquisite garden and terrace at the rear of the property. The breakfast was exceptional in terms of variety and quality. There was even a welcoming bottle of prosecco for us.

Cons:

Nothing

2026-07-19 via Nuitee
P
Prue couple au
9
A quirky but practical place to stay with great views.
Pros:

The views. Interesting hotel. Quiet.

Cons:

The steps up to the bed.

2026-07-18 via Nuitee