Nala Individuellhotel

Hotels
9.2 (3853 reviews)
Müllerstraße 15 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Small room size
Bathroom privacy issues

Categories

Cleanliness
9.3
Rooms were clean and comfortable with high quality standards.
Service
9.8
The staff were consistently described as friendly and helpful.
Location
9.3
Excellent location in the city center, easily accessible.
Room Quality
8.8
Rooms were described as comfortable, though some had space issues.
Amenities
9.3
Good amenities noted, although no specific items were mentioned.
Value for Money
8.3
Some reviews mention the high price relative to room size.
Food and Beverage
9.3
Breakfast was particularly praised as excellent and abundant.
Overall Experience
9.5
Generally highly rated experience with noted positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:41

Property Description

Luxurious Accommodation
Experience a stay at The Nala Individuellhotel, centrally located in Innsbruck, just 800 meters from the iconic Golden Roof. Relax in rooms equipped with modern amenities like flat-screen TVs, Nespresso coffee machines, and some with charming balconies.

Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant. Start your day with a delightful breakfast buffet available until noon on weekdays and 2 PM on weekends. Enjoy the option of a full buffet or a lighter breakfast to suit your preferences.

Convenient Facilities
Unwind in the small fitness center or on the hotel terrace with panoramic mountain views. Benefit from 24-hour reception, bicycle rentals, and proximity to Maria-Theresien-Straße for shopping. With Innsbruck's key locations within walking distance, make the most of your stay at Nala Individuellhotel.

Important information:

Please note that rooms with twin beds are not available.

Please note that there is a surcharge of 20 EUR/dog.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

9.2
Based on 3853 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
A
Anthony couple fr
9
un petit coup frais ça fait du bien agréable station
Pros:

la chambre et salle de bain parfaites pas de bruit à part le matin les employés s'activaient mais perso cela ne nous a pas gêné plus que ça

Cons:

La pizzéria en face de l'hôtel pas terrible mais concernant l'hôtel rien à dire de négatif pour nous tout était ok

2026-06-13 via Nuitee
J
Jacklyn extended_group se
9
I will definitely come again if I visit Innsbruck in the future!
Pros:

Equipment is nice. The staff was very kind and hospitality.

2026-06-12 via Nuitee
J
James Roderic M couple gb
9
Very happy
Pros:

Staff very pleasant

Cons:

Lift is small - we understand why

2026-06-12 via Nuitee
D
Drsch solo_traveller de
10
Pros:

Tolles Ambiente, gute Leute, wunderbare Lage.

Cons:

Man kam wieder mal, beim Frühstück zu langsam an den Kaffee rann. 😞😁

2026-06-12 via Nuitee
J
Josef extended_group at
9
Pros:

Frühstück war sehr in Ordnung

2026-06-12 via Nuitee
E
Eva solo_traveller at
10
Wunderbar, ich komme wieder
Pros:

Wunderschönes Ambiente, vor allem der Garten! Ich hatte ein Junior-Suite - mit beeindruckender Terrasse als Ruheoase! Das Frühstück war unfassbar vielfältig, top, jederzeit zur Weiterempfehlung!

Cons:

Ehrlich gesagt riecht es in der Lobby etwas eigen.

2026-06-11 via Nuitee
M
Milena family_with_children de
10
Schönes Hotel!
Pros:

Tolle Einrichtung, ruhiges Zimmer und ein schöner Balkon!

2026-06-11 via Nuitee
D
Danja solo_traveller de
9
2026-06-11 via Nuitee
I
Irene couple it
10
Pros:

Great location, very clean and stylish room. Felt very comfortable there. Good breakfast.

2026-06-11 via Nuitee
T
TAYANA solo_traveller br
10
Pros:

Às instalações e localização são excelentes.

2026-06-10 via Nuitee
U
Uwe couple at
9
Pros:

Sehr individuelle Gestaltung des Hotels (Lobby, Garten, selbst Parkplatz !) und der Zimmer.

Cons:

Die Waschgelegenheit (Waschbecken, Spiegel) in unserem Zimmer war eindeutig zu schmal um seine Utensilien abzulegen. Es gab keinen richtigen Kleiderschrank. Die Stange zum Aufhängen der Hemden musste man mit einem Stengel nach unten ziehen zum Aufhängen und dann wieder nach oben drücken !! Die Fächer für die übrige Wäsche waren entsprechend schmal und um 90 Grad gedreht. Ferner gab es eine Art Bank, die man hinter einer Schiebetür verschwinden lassen konnte hinter der Fernseher zum Vorschein kam. Der Sinn dieser „Bank“ auf der man kaum sitzen konnte, hat sich uns nicht erschlossen.

2026-06-10 via Nuitee
S
Siegmund couple de
9
Sehr empfehlenswert.
Pros:

Fantastische Auswahl beim Frühstück.

2026-06-09 via Nuitee
B
branchetti couple it
9
2026-06-08 via Nuitee
A
Anan solo_traveller at
8
2026-06-08 via Nuitee
F
Fantoni solo_traveller it
9
2026-06-07 via Nuitee
A
Anna solo_traveller at
10
Oase im hippen Innsbruck
Pros:

Wunderschöner Garten und Terasse, tolles Design, zentral gelegen im hippen Innsbruck

2026-06-07 via Nuitee
G
Georg solo_traveller de
10
Pros:

Sehr schönes individuelles Hotel, super nettes Personal sehr sauber, Zentrum, ruhig - empfehlenswert

2026-06-06 via Nuitee
B
Bernd couple de
10
Sehr freundlicher Aufnahme in einem außergewöhnlichen Hotel mit einem wunderschönen Garten
Pros:

Bunt und abwechslungsreich

Cons:

Alles gut

2026-06-03 via Nuitee
H
holly couple au
10
Loved its! The breakfast was awesome.
Pros:

Loved this place. I will be back if I’m ever in Austria again.

2026-06-03 via Nuitee
S
Stebler couple ch
10
2026-06-03 via Nuitee