Nala Individuellhotel

Hotels
9.2 (3903 reviews)
Müllerstraße 15 , Innsbruck , at
+43512584444

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent breakfast
Cons:
Small room size
Bathroom privacy issues

Categories

Cleanliness
9.3
Rooms were clean and comfortable with high quality standards.
Service
9.8
The staff were consistently described as friendly and helpful.
Location
9.3
Excellent location in the city center, easily accessible.
Room Quality
8.8
Rooms were described as comfortable, though some had space issues.
Amenities
9.3
Good amenities noted, although no specific items were mentioned.
Value for Money
8.3
Some reviews mention the high price relative to room size.
Food and Beverage
9.3
Breakfast was particularly praised as excellent and abundant.
Overall Experience
9.5
Generally highly rated experience with noted positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:41

Property Description

Luxurious Accommodation
Experience a stay at The Nala Individuellhotel, centrally located in Innsbruck, just 800 meters from the iconic Golden Roof. Relax in rooms equipped with modern amenities like flat-screen TVs, Nespresso coffee machines, and some with charming balconies.

Culinary Delights
Indulge in delectable Italian cuisine at the on-site restaurant. Start your day with a delightful breakfast buffet available until noon on weekdays and 2 PM on weekends. Enjoy the option of a full buffet or a lighter breakfast to suit your preferences.

Convenient Facilities
Unwind in the small fitness center or on the hotel terrace with panoramic mountain views. Benefit from 24-hour reception, bicycle rentals, and proximity to Maria-Theresien-Straße for shopping. With Innsbruck's key locations within walking distance, make the most of your stay at Nala Individuellhotel.

Important information:

Please note that rooms with twin beds are not available.

Please note that there is a surcharge of 20 EUR/dog.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 9.50 per day.

Location

Guest Reviews

9.2
Based on 3903 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
T
Tobias • family_with_children • de
9
Schöner Aufenthalt in sehr stilvollen Hotel mit großartigem Frühstück.
Pros:

Zentral, stilvoll, sauber. Tolles Frühstück.

Cons:

Keine richtigen Abdunkelungen vor den Fenstern, für Aufenthalt mit Kleinkinder nicht optimal. Etwas teuer.

2026-07-04 • via Nuitee
M
Mikael • family_with_children • se
9
Vackert, gott och trevligt
Pros:

Kul design, god frukost, vänlig personal, fina rum, bekväma sängar, mysig uteplats.

Cons:

Rummet var färdigt 2h efter utlovad tid

2026-07-04 • via Nuitee
L
Louise • solo_traveller • ie
10
Relaxing, gorgeous hotel
Pros:

This might be my favourite hotel ever. Gorgeous, clever design throughout, incredibly beautiful terrance and a roof garden, quite and do serene, comfortable rooms and beds, and all right by the old town and short walk to train station. I stayed here during the heatwave and my room was beautifully cool. They use a water/metal cooling system and it was more effective than the air con I had in other hotels, but without the noise or drying skin effect. Great hotel, could not recommend it highly enough. Innsbruck itself is also gorgeous.

Cons:

Nothing

2026-07-03 • via Nuitee
K
Katrin • solo_traveller • de
8
Gutes Hotel für eine Nacht mit der Lage.
Pros:

Lage

Cons:

etwas abgewohnt

2026-07-03 • via Nuitee
T
Timothy • couple • au
8
It was a nice room, just a little hot
Pros:

Excellent hotel, lovely staff

Cons:

Central Air conditioner that you couldn’t adjust and no fan in the room.

2026-07-03 • via Nuitee
A
Anne • couple • de
10
2026-07-02 • via Nuitee
G
Gillian • couple • gb
10
Perfect
Pros:

Such a beautiful setting with the garden and roof terrace and hidden spaces to relax. Great ambience and style. Excellent breakfast in the garden is really special.

Cons:

Nothing

2026-07-02 • via Nuitee
T
Tom • couple • no
8
Pros:

Location was exellent. Nice staff, and parking in the backyard.

Cons:

Nothing.

2026-07-02 • via Nuitee
L
Laura • family_with_children • it
10
Accoglienza perfetta
Pros:

Pulitissima e accogliente. Prodotti da bagno eccellenti . Ogni confort, personale gentile e disponibile. Posizione strategica nelle vicinanze della stazione e del centro.

Cons:

Nulla.

2026-07-01 • via Nuitee
K
Kelly • couple • us
10
The entire experience far exceeded our expectations!
Pros:

We loved the beautiful and relaxing atmosphere, especially the garden areas and comfortable room we stayed in! The staff were so welcoming and helpful. Can’t say enough about our time in beautiful Innsbruck, and Nala was definitely the highlight.

Cons:

Nothing

2026-07-01 • via Nuitee
T
Tom • solo_traveller • de
9
Ideal für schöne Tage in Innsbruck
Pros:

Wie immer sehr schön, sehr gute Lage und Personal sehr freundlich

2026-07-01 • via Nuitee
P
Petra • couple • it
9
2026-07-01 • via Nuitee
C
Carolin • couple • de
10
2026-07-01 • via Nuitee
E
Ellie • extended_group • nl
10
PERFECT
Pros:

Alles was perfect en klopte. Super vriendelijk personeel, het lekkerste en mooist gepresenteerde ontbijtbuffet dat ik ooit gezien heb. Alles is heel smaakvol ingericht en de binnentuin is een kleine hidden gem tussen de gebouwen. (en dan ben ik het dakterras vergeten te bekijken, maar die zag er vanaf beneden al mooi uit). Niks is standaard in dit hotel, overal zijn wel unieke ingerichte hoekjes te ontdekken (en de toffe portugese tegels op de trapleuning). Je hoort het, niks dan lof :)

2026-06-30 • via Nuitee
L
Luisa • couple • de
10
Die Lage hat perfekt gepasst, das Hotel hat eine sehr gut Ausstattung u gute Aufenthaltmöglichkeiten
Pros:

Das Frühstück war sehr sehr gut. Eine große Auswahl. Kein Standard.

Das Personal war sehr freundlich und fürsorglich.

2026-06-30 • via Nuitee
M
Mrose • couple • ch
10
2026-06-30 • via Nuitee
U
Ulrich • solo_traveller • at
10
Pros:

Das Frühstück ist sensationell! Die Möglichkeit im Garten zu frühstücken ist perfekt. Alle Angestellten sind sehr freundlich und hilfsbereit. Die Zimmer sind sehr stylisch, alles sehr gut. Vom Hotel aus erreicht man in der Stadt alles sehr leicht.

Cons:

Alles ok.

2026-06-30 • via Nuitee
D
DEVIS • couple • it
10
2026-06-30 • via Nuitee
M
Mike Abraham • couple • nl
9
Pros:

Great staff, very nice welcome, we got a free upgrade what made our stay even nicer, perfect location

Cons:

The room could be cleaner, there was mold in the shower and the sheets were not very crisp, white and clean

2026-06-30 • via Nuitee
M
Melody • family_with_children • us
10
2026-06-30 • via Nuitee