The Butlers Hotel

Shower was not very powerful at all. Only charging points I could find was a four gang at the bottom of one of the beds.

The lack of cleanliness. Unfortunately I didn’t see this until late at night…
Bathroom clearly not been cleaned or hoovered. Dirty marks. And worst of all hairs including pubic all over the floor.
I then looked closely in bedroom. Carpet didn’t look best. And then I looked under the bed and wardrobe and not only bits of rubbish but never seen anything so thick of dirt.
Curtains also mouldy and windows even though open had condensation so not sure if havea damp problem as I also noticed four air fresheners in room
Was so late by time I noticed this , and given that the bed itself seemed clean, I stayed.
I’d read other reviews and picked up it was dated which is fine to me, but first and other people’s private hairs not for me.
Have since complained via booking.com but apparently the hotel couldn’t care less. So that was their opportunity to redeem themselves before I got the email to review.
Lesson learnt , check all this as soon as arrive

The hotel is dirty and decrepit. The room was disgusting. It was dirty and smelled strongly of cigarette smoke despite being a non smoking room and having 4 (!) deodorisers to disguise the smell - they did not. There were numerous cigarette butts on the window ledge outside the window. Disgusting! The decor in the room was filthy. The bathroom was in very poor condition, cracked and damaged floor tiles which were dangerous. The kettle was broken and had a used teabag packet inside. The carpets were threadbare and badly stained. The bedroom furniture was very old, stained and damaged. The bed was extremely hard and very uncomfortable. The lighting at night in the stairway and corridors was inadequate and poor - I could not see to put my key in the door - I had to feel for the lock in the darkness.

This is the roughest, dirtiest, run down hotel ive ever stayed in and i would advise people to avoid it at all costs. Dark, stinky, carpets that have never been cleaned in years, wallpaper hanging off walls and ceilings, bath panels hanging off, tvs not working, scum in kettle, lighting non existant, tiny windows, poor ventilation, oh and a poo left in the toiliet to show how well they clean! This hotel hasnt been decorated since the dawm of time. There also appears to be people living in there on benefits etc. Noise from other rooms and from old pipework horrendous,i didnt feel safe in my room or any of the corridoors, car didnt feel safe in car park full of holes and dips....it feels like staying in a squat.

The filth. Mots. Toaster blew the fuses.

Needs new carpet full of dust and dirt shower doesn’t get hot enough needs updating we had a roof leak in the bathroom

Cold shower in the morning, perhaps just because I was the first one up.

The hotel is extremely run down and requires maintenance.This has been highlighted on other reviews, however I was surprised at how to run down it was.

Bathroom was 80's old and far to hot, had to keep the door shut to keep the heat in.

Bathroom needed some updating

N/a

Bathroom light stopped working whilst in the shower so was in total darkness as the light above the bathroom mirror didn’t work at all. The room was grubby, carpet appeared to not have been hoovered for months. Dirty bathroom with many broken and loose floor tiles. TV remote didn’t work, the batteries in it appeared to have been whacked out of shape with a hammer then forced back in. One night was sufficient!

Very poor quality facility, bathroom/toilet grubby, problems with bedroom door, disappointed overall.