Newen

Hotels
•
Independent
275 Geronimo de Alderete , Pucón , CL
56-941269109

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Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Outdoor furniture
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast quality
Great location
Cons:
Dirty rooms
Limited parking
Noise issues

Categories

Cleanliness
1
Negative sentiment due to dirty rooms and uncleanliness mentioned.
Service
1
Positive mention of helpful and friendly staff.
Location
1
Multiple mentions of great location and easy access.
Room Quality
1
Mixed reviews regarding room quality, with complaints about cleanliness.
Amenities
1
Complaints about limited facilities like parking and no refrigerating options.
Value for Money
1
Average value perception adjusted for various complaints.
Food and Beverage
1
Mostly positive mentions of breakfast and food quality.
Overall Experience
1
Mixed feelings due to several contradictory experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 16:24

Property Description

Spa Amenities

Indulge in relaxing massages at the onsite spa for the ultimate comfort and rejuvenation.

Complimentary Services

Enjoy free Wi-Fi access throughout the hotel, a cozy fireplace in the lobby, and helpful tour/ticket assistance for exploring the area.

Convenient Dining Options

Satisfy your cravings with a visit to the snack bar/deli, or opt for in-room dining with the hotel's room service, available during limited hours.

Immerse yourself in luxury at Newen in Pucón. Book now for a serene getaway by the beach.

Important information:

* Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZAL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Covid

    Property follows sanitization practices of COVID-19 Guidelines (WHO)

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Claudia • solo_traveller • cl
10
ESTADIA CONFORTABLE
Pros:

MUY BUENA UBICACION CENTRICA, COMODIDAD DE LA HABITACION EN CUANTO TAMAÑO, CALEFACCION , BAÑO , LIMPIEZA DE LA HABITACION, CAMA COMODA
EN CUANTO PERSONAL MUY AMABLE Y CORDIALES CON MUY BUENA DISPOSICION
DESAYUNO MUY BUENO PARA COMENZAR EL DIA CON ENERGIA , ADEMAS LA DISPONIBILIDAD DE TOMAR TE CALIENTE DURANTE EL DIA

Cons:

UN POCO RUIDO DE LOCALES CERCANOS PERO NO MOLESTO , QUIZAS POR TEMPORADA

2026-05-28 • via Nuitee
P
Piero Arias Ormazábal • couple • cl
8
2026-05-28 • via Nuitee
M
Maka Carreño • solo_traveller • cl
7
2026-05-28 • via Nuitee
C
Claudio • solo_traveller • cl
10
2026-05-27 • via Nuitee
J
JORGE • solo_traveller • cl
8
Pros:

Atención de los funcionarios

Cons:

Ropa de cama

2026-05-25 • via Nuitee
B
Barbara • solo_traveller • cl
7
Pros:

La ubicación

Cons:

Muchas escaleras sin alternativas para subir
Vidrios de ventanas sucios
Luz de habitación con ampolletas sin p
Prender

2026-05-25 • via Nuitee
K
Karina • family_with_children • cl
10
2026-05-25 • via Nuitee
C
Campos Aravena • family_with_children • cl
5
Pros:

La ubicación

Cons:

Sin estacionamiento

2026-05-23 • via Nuitee
F
Felipe • solo_traveller • cl
10
Reforzar puerta
Pros:

La ubicación

Cons:

Suena un poco la puerta con el viento . Hay que reforzarla con un burlete para que no ingrese el aire.

2026-05-22 • via Nuitee
A
ANTONIA BC • solo_traveller • cl
9
Pros:

Muy comodo, buena ubicación y muy amables

2026-05-20 • via Nuitee
H
huvidal • solo_traveller • cl
9
Pros:

Todo

Cons:

Nada

2026-05-19 • via Nuitee
F
Felipe • couple • cl
9
2026-05-18 • via Nuitee
M
Mariana • solo_traveller • cl
9
2026-05-18 • via Nuitee
G
Guilherme • couple • br
10
2026-05-16 • via Nuitee
R
Rodriguez • solo_traveller • cl
6
2026-05-16 • via Nuitee
M
Marcelo • solo_traveller • cl
10
2026-05-14 • via Nuitee
A
André • couple • ch
10
2026-05-14 • via Nuitee
B
Barbara • couple • cl
6
Pros:

El pan

Cons:

El desayuno poco

2026-05-14 • via Nuitee
M
Marco • family_with_children • cl
10
Pros:

El hotel es hermoso 💜 el servicio es muy bueno , el personal muy amable

2026-05-14 • via Nuitee
C
Claudio • couple • cl
9
2026-05-11 • via Nuitee