Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Room condition needs improvement

Categories

Cleanliness
7.89
Issues with mold, cockroaches, and dirty bed sheets noted in several reviews.
Service
10
Friendly and helpful staff as appreciated by guests.
Location
9.86
Convenient location near malls and good food, strategic for avoiding traffic.
Room Quality
8.4
Various issues mentioned such as poor bed quality, old furnishings, and overall dated condition.
Amenities
9.35
Facilities like the pool were appreciated, but some dated amenities noted.
Value for Money
9.38
Generally perceived as good value for the price paid.
Food and Beverage
9.84
Great breakfast options highlighted positively by guests.
Overall Experience
8.89
Mixed experiences overall, with notable issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:32

Property Description

Convenient Location: Located just a 7-minute walk from Mall of Indonesia, éL Hotel Jakarta offers easy access to popular shopping destinations and entertainment venues.

Luxurious Amenities: The hotel boasts an outdoor pool, free parking privileges, and free internet connection throughout the property. The air-conditioned guestrooms feature modern amenities such as flat-screen cable TVs, personal safes, and complete toiletries.

Dining Options: Guests can indulge in a variety of Indonesian and international dishes at Sapphire Restaurant or relax with a drink at Ruby Lounge. For added convenience, meals can also be enjoyed in the comfort of the guestrooms.

Experience modern comfort and convenience at éL Hotel Jakarta. Book now for a memorable stay!

Important information:

Stay for 5 days should bring a letter Swab Antigen (Negatif)

Swimming pool is closed due to maintenance on January 6th, 2025 and will be open on January 13th, 2025.
Thank you for your understanding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 329 reviews
Cleanliness: 7.89
Service: 10
Location: 9.86
Room Quality: 8.4
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 9.84
Overall Experience: 8.89
A
Andreas • couple • au
6
2026-05-18 • via Nuitee
S
Said • solo_traveller • gb
6
I wouldn’t stay there again
Pros:

Close to shopping

Cons:

Rooms too small. Balcony door locked because you can’t sit there anyway since split unit in balcony and blow hot air. Breakfast basic.

2026-05-15 • via Nuitee
I
Ineke • couple • nl
9
Fantastisch hotel met fijn zwembad
Pros:

Fantastisch hotel met heerlijk zwembad. Heerlijk gevarieerd ontbijt, alles is fijn. Behulpzaam personeel ook.

Cons:

Iets verder van de meeste bezienswaardigheden, maar het is wel te doen.

2026-05-10 • via Nuitee
M
MIRIAM • couple • il
10
2026-05-03 • via Nuitee
R
robert • family_with_children • au
9
2026-04-20 • via Nuitee
S
Scenic03134808884 • Family
10
El Hotel
Pros:

Recomended buat staycation bareng keluarga

2026-04-17 • via Tripadvisor
K
Khairo • solo_traveller • au
8
2026-04-15 • via Nuitee
W
Wander757460 • Business
10
Breakfast
Pros:

Very nice and yummy, service excelent and polite/good attitude

2026-04-14 • via Tripadvisor
H
Handy • solo_traveller • id
7
2026-04-14 • via Nuitee
T
Trail26966681261 • Business
10
Ok good
Pros:

Ok , good breakfast , clean room

2026-04-10 • via Tripadvisor
C
changwanh2026 • Business
10
Nice experience
Pros:

Good facilities, good reception, specially for Lewis. Nice experience

2026-04-09 • via Tripadvisor
L
Lubomir • couple • sk
10
2026-04-08 • via Nuitee
N
najihatuli • Friends getaway
10
Nice
Pros:

The location is very strategic and easy to find. The food taste is good and the atmosphere is great

2026-04-05 • via Tripadvisor
R
rahulmU4992IZ • Couples
10
good hotel
Pros:

The place is cozy, clean, and overall very nice

2026-04-04 • via Tripadvisor
R
rezarQ9381DQ • Business
8
over all good
Pros:

the breakfast is good but the room is to small and smells not good

2026-04-03 • via Tripadvisor
N
Nikita Chandra • couple • id
7
Great staffs, bad property
Pros:

I love how the staffs are very friendly and always helpful!

Cons:

The bathtub wouldnt drain while I’m taking my shower. AC isnt cold. Beddings were not 100% clean (there were red streaks on my pillow case). Its so hot and humid in the hallways, why dont you guys turn the AC on? Its hard to turn on/off the sink. The shower head is literally on the bottom that MADE you hold it while you take showers, very inconvenient.

2026-04-03 • via Nuitee
1
172raihann • Solo travel
10
cool
Pros:

amazing breakfast, clean room and nice staff

2026-04-02 • via Tripadvisor
Y
Y6861CRclaram • Family
10
Top notch service
Pros:

I had a wonderful stay at this hotel. The breakfast offered a huge spread with delicious, high quality food

2026-03-30 • via Tripadvisor
L
ly • family_with_children • id
8
2026-03-27 • via Nuitee
A
Agay • couple • id
10
2026-03-26 • via Nuitee