Doral Guarujá

Hotels
8.8 (302 reviews)
Avenida Miguel Stefano, 2985 , Guarujá , br

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (near beach)
Friendly and attentive staff (valet, restaurant, general service)
Very good breakfast
Comfortable beds and spacious rooms
Pet-friendly amenities and pool with live music
Cons:
Cleanliness issues: stained/smelly linens, yellow/odd water, ants, inconsistent housekeeping
Parking charged separately / extra fees
Occasional maintenance problems: leaking shower, room smells (sewage)
Isolated poor reception interaction
Beach partner does not prioritize hotel guests (placement of chairs/umbrellas)

Categories

Cleanliness
6.8
Multiple complaints about water quality (yellow/greasy water), sheets and towels smelling or appearing dirty, sewage smell in some rooms, ants and inconsistent housekeeping; overall cleanliness is a clear pain point.
Service
9.7
Staff repeatedly described as courteous, attentive and helpful (valet praised, restaurant and pool staff, pet welcome), though isolated poor reception interactions were reported; overall service is a strong positive.
Location
10
Very frequently highlighted as excellent — near the beach, convenient and highly valued by guests; location is one of the hotel's strongest attributes.
Room Quality
8.3
Rooms often described as comfortable, spacious and with excellent beds, but issues reported such as leaking shower/box, unpleasant smells in some rooms and occasional maintenance problems.
Amenities
8.6
Good amenities noted (pool, live music by the pool, pet amenities, restaurant, beach service), but some dissatisfaction with beach-parceria arrangements and parking being charged separately.
Value for Money
8.2
Generally perceived as good value given location and services, but complaints about extra charges (parking) and comments that the hotel is not cheap reduce perceived value for some guests.
Food and Beverage
9
Breakfast and restaurant repeatedly praised (tapiocas, complete breakfast), with only occasional negative notes (stale bread on one report); overall F&B is a notable positive.
Overall Experience
9.8
Majority of headlines and reviews describe very positive stays ('Perfeita', 'Dias perfeitos', strong praise of atmosphere and comfort), despite some cleanliness/maintenance issues; overall experience is highly favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:04

Property Description

Beachfront Paradise with Modern Amenities

Luxurious Accommodations: Experience bright and modern air-conditioned rooms with balconies, minibars, and cable TV at Doral Guarujá. The private bathrooms feature showers, hairdryers, and free toiletries for your comfort.

Leisure and Entertainment: Unwind by the outdoor pool or let the kids splash in their own pool while you sip on refreshing drinks from the pool bar. Stay active at the fitness centre or have a blast in the games room. Free WiFi is available throughout the hotel for your convenience.

Exclusive Beach Service: Indulge in beachfront relaxation with complimentary chairs, umbrellas, and towels provided by the hotel. Start your day right with a delicious buffet breakfast served in the restaurant.

Book your stay at Doral Guarujá now and enjoy a perfect beach getaway with top-notch amenities!

Important information:

Please note that bookings for double bed or two twin beds in accommodations for one person may undergo changes at check-in upon availability, but will be granted priority as required by the guests.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.

Please note that pets are allowed in the apartments listed with terraces.

Please note that one extra child up to 10 years of age can only stay free if a children's cot or extra bed is available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.8
Based on 302 reviews
Cleanliness: 6.8
Service: 9.7
Location: 10
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.2
Food and Beverage: 9
Overall Experience: 9.8
C
Coker • solo_traveller • gb
10
Good value for money
Pros:

Good location & comfortable rooms & beds

2026-09-05 • via Nuitee
Z
Zhongwu • family_with_children • br
1
2026-09-03 • via Nuitee
P
Patrícia Andréa • couple • br
10
Feliz, confortavel e especial
Pros:

Limpeza, cama muito confortavel, area das piscinas muito boa e com musica ao vivo no final da tarde

2026-08-31 • via Nuitee
J
José C. Figueiredo • solo_traveller • br
8
Muito boa
Pros:

Localização e o café da manhã que é excelente.

Cons:

O site não informou que hotel está passando por reforma... resultado barulho e muita poeira na recepção. Mas o quarto estava impecável.

2026-08-31 • via Nuitee
A
Alexandre • solo_traveller • br
9
Excelente, podendo melhorar
Pros:

Gostamos da localização e instalações

Cons:

O serviço de copa precisa melhorar, as xícaras, copos e pratos precisam ser repostos mais rapidamente. Também não gostei do fato de ser proibido ter som na piscina e os demais hóspedes não cumprirem essa regra que está na descrição

2026-08-30 • via Nuitee
S
Sugo • couple • br
8
2026-08-30 • via Nuitee
I
Ivaldete • couple • br
6
2026-08-25 • via Nuitee
I
Ivaldete • couple • br
5
Média
Pros:

Quarto bom

Cons:

Wi-Fi ruim

2026-08-25 • via Nuitee
I
Ivaldete • couple • br
5
2026-08-25 • via Nuitee
H
Harald • family_with_children • br
10
Atendimento de primeira e localização excelente
Pros:

Ótima localização, quarto espaçoso e confortável

Cons:

Hotel em reforma com algumas limitações quanto ao acesso a algumas áreas

2026-08-23 • via Nuitee
A
Alejandra • family_with_children • cl
5
No es nada de lo que esperaba
Pros:

Me gusto el desayuno y la ubicacion

Cons:

No me gusto que el hotel estaba deteriorado. Durante mi estadía estaban haciendo remodelaciones y nisiquiera tenían habilitado el restaurante. A la noche no tenían ni donde comprar agua! Demasiado costoso para lo que ofrecen y las fotos en redes son antiguas hoy no se ve asi

2026-08-21 • via Nuitee
G
Gricel • couple • cl
9
Una instancia de amor
Pros:

Desayuno

Cons:

El receptáculo del lavamanos estaba tapado y se juntaba el agua cuando me
Cepillaba los dientes

2026-08-19 • via Nuitee
G
Gustavo • solo_traveller • br
9
Excelente hotel!
Pros:

Quarto espaçoso. Piscina climatizada. De frente a praia. Excelentes funcionários, em especial a Fátima que foi super cuidadosa comigo e com minha esposa. Na frente do hotel tem a barraca da Helen, super prestativa, com cadeiras e guarda-sol por conta do hotel

2026-08-19 • via Nuitee
A
Alayza • couple • br
9
Pros:

O lugar é lindo e muito agradável! O atendimento é excelente, com uma equipe sempre atenciosa e acolhedora. Os quartos são muito bem cuidados, limpos e cheirosos. Já me hospedei algumas vezes e sempre tive uma ótima experiência.

***O atendimento da Helen (ou Elen) do quiosque é IMPECÁVEL. Ela é uma querida.

Cons:

Acredito que a hidro e a massagem poderiam ser oferecidas como um diferencial da estadia, principalmente considerando que o valor da hospedagem já não é tão acessível. Atualmente, o uso da hidro/spa é cobrado à parte, assim como o estacionamento, o que acaba elevando ainda mais o custo da experiência.

Além disso, acredito que o café da manhã poderia ser mais completo e generoso, com uma variedade maior de opções, especialmente considerando o valor da diária.

2026-08-18 • via Nuitee
A
Antonelli Martins • couple • br
8
2026-08-15 • via Nuitee
L
Liliane • extended_group • br
9
Pros:

QUARTOS GRANDES , CAMA CONFORTAVEL E LIMPEZA

Cons:

A PRAIA A FRENTE CONTINUA IMPROPRIA PARA BANHO

2026-08-14 • via Nuitee
A
Alberto • family_with_children • br
10
2026-08-13 • via Nuitee
W
William • family_with_children • br
10
2026-08-08 • via Nuitee
P
Priscilla • couple • br
7
Quarto estava limpo mas a água que saía até descarga era amarelada, parecia engordurada. Mm após lavar o cabelo, cabelo
Pros:

Quarto bom e cômodo
Funcionários educados e prestativos

Cons:

Água do chuveiro, pia e descarga era estranha

Valor da diária e pet somente na suíte c terraço

2026-08-02 • via Nuitee
C
Cacilda • couple • br
8
Localização e café da manhã bons.
Pros:

Localização e café da manhã.

Cons:

Roupas de cama e banho pareciam sujas e tinham um cheiro ruim. Os travesseiros também estavam muito usados.

2026-07-23 • via Nuitee