Hotel Conde de Penalba

Hotels
8.6 (939 reviews)
El Conde esq. Arzobispo Meriño #111 Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Laundry
Luggage storage
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Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Stairs to access
Limited amenities

Categories

Cleanliness
7.79
Several reviews noted issues with cleanliness, such as towels being old and the room not being totally clean.
Service
9.26
Overall positive comments highlighting the attentive and accommodating staff.
Location
9.3
Frequent mentions of the excellent location close to attractions and restaurants.
Room Quality
8.25
Rooms are generally comfortable, though some were described as small.
Amenities
8.28
The lack of an elevator was a common concern among guests.
Value for Money
8.74
Guests feel they received good value for the price, especially for the location.
Food and Beverage
8.29
The restaurant received mixed reviews but had some positive remarks about the menu.
Overall Experience
8.86
Guests enjoyed their stay despite some minor issues, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:27

Property Description

Stunning Views from Front Terrace

Enjoy breathtaking views of the Cristobal Colon Park and the First Cathedral of America right from the beautiful front terrace of Hotel Conde. The perfect spot to unwind and soak in the historic charm of Santo Domingo.

Colonial-Style Comfort

Indulge in the comfort of Conde de Penalba's colonial-style rooms after a day of exploration. Relax in the cozy ambiance and experience true Dominican hospitality while enjoying modern amenities like telephones and color TVs.

Central Location with Historical Charm

Located in the heart of the colonial city, Hotel Conde offers a convenient base for exploring the 16th-century colonial monuments and the vibrant city life of Santo Domingo. Immerse yourself in the rich history and culture of this UNESCO World Heritage Site.

Experience the perfect blend of history and comfort at Hotel Conde. Book now for an unforgettable stay in Santo Domingo.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note Breakfast is NOT included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.6
Based on 939 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
J
Junior • couple • cr
10
Muy lindo
Pros:

Muy limpio y cerca de todo.

Cons:

No había agua purificada disponible

2026-09-10 • via Nuitee
P
pierre • couple • ca
6
Pros:

location,

Cons:

tv wasn't hook,plug in didn't work,

2026-09-08 • via Nuitee
S
Susana • extended_group • do
9
2026-09-06 • via Nuitee
M
Marisella • solo_traveller • sv
10
2026-09-06 • via Nuitee
M
Miljan Vujisic • solo_traveller • it
7
Fair place for short stay
Pros:

Excellent location, friendly staff, nice bar on the ground floor

Cons:

The smallest room I have ever had. No windows, no daylight.

2026-09-05 • via Nuitee
L
Luz • solo_traveller • us
8
2026-09-03 • via Nuitee
A
Amalia Ballerino • extended_group • it
8
Un gioiello nel cuore della città
Pros:

Hotel ristorante splendido con una posizione perfetta per visitare la Zona Colonial. L'ambiente è molto carino, intimo e accogliente. La vera chicca è l'atmosfera: varcata la soglia, sembra di fare un salto all'indietro fino agli anni '50. Personale gentile e ottima cucina. Ci ritornerei subito!

2026-09-01 • via Nuitee
C
Christian • solo_traveller • mq
6
2026-08-15 • via Nuitee
C
Carlos Haroldo • couple • gt
10
Pros:

Buen Alojamiento. Fotos idénticas a la realidad, hotel ideal para ir a conocer la zona colonial de Santo Domingo

2026-08-14 • via Nuitee
S
Sandra P. Calderón O. • solo_traveller • co
8
2026-08-10 • via Nuitee
M
Mildre • family_with_children • es
9
Fabulosa
Pros:

La ubicación es excelente

Cons:

El ruido de las obras a las 7:am

2026-08-09 • via Nuitee
E
Emily • solo_traveller • us
8
2026-08-09 • via Nuitee
K
kevin • couple • do
3
2026-08-03 • via Nuitee
D
David • extended_group • us
9
Excellent place for great value
Pros:

Location and staff are wonderful

Cons:

The rooms are plain but very clean

2026-08-02 • via Nuitee
K
Kirsy • couple • us
8
2026-07-25 • via Nuitee
A
Andreas • family_with_children • de
8
2026-07-23 • via Nuitee
M
Michel • extended_group • do
2
Buena Ubicación pero Habitaciones en Mal Estado
Pros:

La ubicación es muy céntrica

Cons:

Nos asignaron una habitación llena de Humedad, con paredes y techos agrietados de tanta humedad, una habitación que no debería estar apta para alojar huéspedes, solicitamos que nos asignaran otra pero el chico nos dijo que no tenían más disponibles.

2026-07-21 • via Nuitee
V
Valeriy • extended_group • do
8
A neat and well located boutique hotel but the pricing is deceiving.
Pros:

A neat boutique hotel with excellent location

Cons:

The pricing is deceiving. The advertised price was in dollars but when you come to the hotel, they charge you in Dominican pesos, using their own arbitrary exchange rate that was much higher than the current market rate or the street rate. They effectively pocket 5% extra by using their own exchange rate.

2026-07-13 • via Nuitee
E
Elia • extended_group • us
10
Beautiful and excellent location.
Pros:

Excellent location and beautiful hotel. We had a very nice room with a balcony. The staff is wonderful.

2026-07-08 • via Nuitee
S
Stefany • solo_traveller • co
10
2026-07-04 • via Nuitee