Hotel Conde de Penalba

Hotels
8.6 (939 reviews)
El Conde esq. Arzobispo Meriño #111 Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Stairs to access
Limited amenities

Categories

Cleanliness
7.79
Several reviews noted issues with cleanliness, such as towels being old and the room not being totally clean.
Service
9.26
Overall positive comments highlighting the attentive and accommodating staff.
Location
9.3
Frequent mentions of the excellent location close to attractions and restaurants.
Room Quality
8.25
Rooms are generally comfortable, though some were described as small.
Amenities
8.28
The lack of an elevator was a common concern among guests.
Value for Money
8.74
Guests feel they received good value for the price, especially for the location.
Food and Beverage
8.29
The restaurant received mixed reviews but had some positive remarks about the menu.
Overall Experience
8.86
Guests enjoyed their stay despite some minor issues, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:27

Property Description

Stunning Views from Front Terrace

Enjoy breathtaking views of the Cristobal Colon Park and the First Cathedral of America right from the beautiful front terrace of Hotel Conde. The perfect spot to unwind and soak in the historic charm of Santo Domingo.

Colonial-Style Comfort

Indulge in the comfort of Conde de Penalba's colonial-style rooms after a day of exploration. Relax in the cozy ambiance and experience true Dominican hospitality while enjoying modern amenities like telephones and color TVs.

Central Location with Historical Charm

Located in the heart of the colonial city, Hotel Conde offers a convenient base for exploring the 16th-century colonial monuments and the vibrant city life of Santo Domingo. Immerse yourself in the rich history and culture of this UNESCO World Heritage Site.

Experience the perfect blend of history and comfort at Hotel Conde. Book now for an unforgettable stay in Santo Domingo.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note Breakfast is NOT included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.6
Based on 939 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
K
kevin • couple • do
3
2026-08-03 • via Nuitee
D
David • extended_group • us
9
Excellent place for great value
Pros:

Location and staff are wonderful

Cons:

The rooms are plain but very clean

2026-08-02 • via Nuitee
K
Kirsy • couple • us
8
2026-07-25 • via Nuitee
A
Andreas • family_with_children • de
8
2026-07-23 • via Nuitee
M
Michel • extended_group • do
2
Buena Ubicación pero Habitaciones en Mal Estado
Pros:

La ubicación es muy céntrica

Cons:

Nos asignaron una habitación llena de Humedad, con paredes y techos agrietados de tanta humedad, una habitación que no debería estar apta para alojar huéspedes, solicitamos que nos asignaran otra pero el chico nos dijo que no tenían más disponibles.

2026-07-21 • via Nuitee
V
Valeriy • extended_group • do
8
A neat and well located boutique hotel but the pricing is deceiving.
Pros:

A neat boutique hotel with excellent location

Cons:

The pricing is deceiving. The advertised price was in dollars but when you come to the hotel, they charge you in Dominican pesos, using their own arbitrary exchange rate that was much higher than the current market rate or the street rate. They effectively pocket 5% extra by using their own exchange rate.

2026-07-13 • via Nuitee
E
Elia • extended_group • us
10
Beautiful and excellent location.
Pros:

Excellent location and beautiful hotel. We had a very nice room with a balcony. The staff is wonderful.

2026-07-08 • via Nuitee
A
ANTONIO • solo_traveller • es
5
Regular
Pros:

La ubicación

Cons:

La habitación. Extremadamente pequeña. Nada que ver con las fotos

2026-07-04 • via Nuitee
S
Stefany • solo_traveller • co
10
2026-07-04 • via Nuitee
A
Alberto • family_with_children • do
10
Una ubicación señorial
Pros:

Está muy situada , reservé la suite del 4 piso y está de maravilla, además comunicante con la otra habitación. El hotel lo recomiendo como escapada solo o en pareja, pero sí vas con familia y con muchas cosas te recomiendo uno con ascensor y parking, eso sí, la ubicación es perfecta

Cons:

No hay ascensor, y son 4 pisos, viajaba con un bebé y es muy incómodo, y tampoco hay sitio para para con el coche para dejar las maletas, todo tiene que ser corriendo, y tienes que dejar el coche en el parking que me costó 70 dólares por dos días.

2026-07-04 • via Nuitee
E
Els • solo_traveller • nl
8
Place to be
Pros:

Locatie en het personeel zijn erg hulpzaam

Cons:

Rumoerig.

2026-07-03 • via Nuitee
F
Fuad Omar • solo_traveller • ar
5
Es comodo pero el personal es poco empatico y colaborativo
Pros:

La ubicacion

Cons:

No cuenta con ascensor y el personal de seguridad privada duerme en el piso bajo las escaleras.

2026-07-02 • via Nuitee
E
Elia • couple • us
10
Excellent location and beautiful hotel.
Pros:

Excellent location in Zona Colonial. Very nice hotel rooms. Friendly staff. We loved our room balcony looking out the town square. Good restaurant.

2026-07-02 • via Nuitee
L
Leonel • solo_traveller • pe
9
Pros:

La ubicación del hotel

2026-06-24 • via Nuitee
P
Pena inoa • couple • us
9
Nice
Pros:

Location

Cons:

No coffee in the room
Very limited bath supplies
No elevator

2026-06-23 • via Nuitee
I
Indhira • solo_traveller • do
10
Pros:

No desayune e. El hotel

2026-06-13 • via Nuitee
L
Luis • solo_traveller • us
10
2026-06-08 • via Nuitee
A
Andrea • solo_traveller • co
9
2026-06-07 • via Nuitee
D
Daniel • solo_traveller • pt
8
Very good stay. I'll be back soon.
2026-06-07 • via Nuitee
J
Jedeoni • couple • do
6
Conde de Peñalba puede ser mejor
Pros:

La ubicación es estupenda y el restante a la antigua está muy bien, y su gente muy amable

Cons:

En varias partes de la habitación la pintura estaba levantada. A las 9:00 AM, una persona tocó la puerta de la habitación e instantáneamente abrió la puerta.

Experiencia de muy mal gusto

2026-05-31 • via Nuitee