Hampton by Hilton Cali

Hotels
Hampton Inn
8.8 (1558 reviews)
Avenida Colombia # 1A Oeste - 35 , Cali , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool cleanliness issues
Limited restaurant space

Categories

Cleanliness
7.88
Mixed feedback about pool cleanliness and room cleanliness.
Service
9.85
Staff is described as very friendly, helpful, and attentive.
Location
9.39
Convenient location, close to attractions like the zoo and parks.
Room Quality
8.34
Some discomfort reported due to hard mattresses and size of rooms.
Amenities
8.37
Breakfast variety needs improvement, but good overall.
Value for Money
8.33
Pricing could match better room conditions or amenities.
Food and Beverage
8.88
Breakfast buffet is diverse, but coffee could be better.
Overall Experience
9.35
Good experience overall, with some points of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:59

Property Description

Modern Comforts and Convenience
Discover the perfect blend of modern comforts and convenience at Hampton by Hilton Cali. With a fitness centre, 24-hour front desk, and free WiFi, our hotel is designed to cater to all your needs.

Relaxation and Entertainment
Unwind in our hot tub or enjoy a refreshing drink at the bar. The shared lounge is perfect for socializing, while soundproof windows in all rooms ensure a peaceful stay.

Prime Location
Located near Cali's financial area and popular museums, our hotel offers easy access to the city's attractions. Don't miss out on experiencing the best of Cali at Hampton by Hilton.

Important information:

Please note that this hotel does not offer room service or bell boys.
All guests will be charged at check-in. Please note that all minors should present a valid ID card and parents authorization if not travelling with them.
Please note we do not offer currency exchange or receive foreign currency at the property.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.

POLICY FOR MINORS:
Minors must always be accompanied by an adult family member, in development of the provisions of Article 17 of Law 679 of 2001, the agency warns the tourist that the exploitation and sexual abuse of minors in the country are criminally and administratively sanctioned, according to Colombian laws. and administrative sanctions, in accordance with Colombian law.
All minors must present a valid identification document to check in at the Hotel (the documents accepted by the Hotel may vary from case to case, but most commonly accepted are identity cards, passports and civil registers). In the event that the minor is not in the company of his/her parents during his/her stay, at the time of check-in he/she must present his/her identification (identity card, passport and/or civil registry), a copy of his/her parents' identification and a letter of authorisation signed and authenticated must be notarized or apostilled by both parents, expressly authorising the adult present with the minor to carry out his/her check-in. adult present with the minor to register with the Hotel.
This authorization must be original and must include:

● The minor’s full name and identification number.
● The full name and identification number of the person with whom the minor will be staying.
● The minor’s check-in and check-out dates at the hotel.
● The full name of the hotel.
● The full names and identification numbers of both parents or the legal guardian signing the authorization.
● The authorization must be signed by both parents of the minor, except in cases where one parent has passed away or where only one parent has sole custody. If one parent has passed away, a death certificate must be provided. In the event that both parents are deceased, the authorization must be signed, in accordance with the law, by the legal representative, the minor’s guardian, or the ICBF. If parental authority is held by only one parent, a duly executed copy of the court ruling must be provided. Adopted minors must present a duly executed copy of the adoption ruling. When parents are in conflict and cannot sign jointly, a permit issued by a Family Court Judge must be provided. If the authorization is granted by public deed, a copy of it must be presented along with certification of its validity.
● In the case of Colombian minors, the authorization must be notarized by both parents to ensure that the permission is legitimate and has their formal consent.
● The authorization must be accompanied by copies of both parents’ identification documents, and a copy of the minor’s birth certificate (for Colombian nationals) or an equivalent document proving the relationship (for foreign nationals).

Nothing in these terms and conditions modifies the immigration requirements of the country, nor the duties that must be legally fulfilled to carry out such procedures (such as exit permit formalities or similar before the corresponding authorities). authorities). In the event that the child is not legally in the care of the parents, sufficient proof of this must be submitted to the Hotel. In such a case, the letter of authorisation must be signed by the parents. The Hotel may deny entry and registration of persons or groups seeking such entry or registration including a minor and when the documentary requirements set forth herein have not been met. the documentary requirements established herein have not been complied with.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1558 reviews
Cleanliness: 7.88
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
F
Felipe family_with_children co
8
Pros:

Su limpieza

2026-08-14 via Nuitee
A
Alejandra solo_traveller co
8
Pros:

El desayuno, la cama principal

Cons:

La cama adicional sencilla es demasiado pequeña y el bebe puede caerse.

2026-08-10 via Nuitee
D
Daniela couple co
8
Super
Pros:

Todo

Cons:

La piscina pequeña

2026-08-09 via Nuitee
J
James family_with_children ca
9
2026-08-08 via Nuitee
C
CHARLES couple co
9
2026-08-06 via Nuitee
E
Estefanía family_with_children co
10
Agradable.
Pros:

El hotel está ubicado en un barrio tranquilo, en sus alrededores hay algunos restaurantes y tiendas donde conseguir vivires. Las habitaciones son cómodas y están muy bien equipadas, el gimnasio y la piscina son espacios muy reducidos pero de alto valor.

Cons:

El tamaño de la piscina es bastante reducido para el aforo del Hotel y se ensucia con facilidad, el soporte de la escalera de ingreso/salida estaba muy inestable y los ventanales que la rodean, visiblemente cochinos.

2026-08-05 via Nuitee
C
Carlos couple co
7
Pros:

La ubicación el personal

2026-08-04 via Nuitee
Y
Yasmín Andrea couple co
10
2026-08-04 via Nuitee
J
Jimmy Wady family_with_children co
9
Buen hotel, buen servicio
Pros:

El desayuno y la atención

2026-08-04 via Nuitee
L
Luisa family_with_children co
10
Un buen hotel
Pros:

La cama es muy cómoda, el desayuno es muy variado.

Cons:

Todo estuvo muy bien

2026-08-03 via Nuitee
A
Adriana solo_traveller co
10
Todo acorde a lo seleccionado
Pros:

Limpieza. Lugar . Cama. Desayuno

Cons:

Nada

2026-08-02 via Nuitee
M
maxime solo_traveller ch
8
Étape à Cali pratique
Pros:

Chambre petite mais très propre et confortable avec bonne douche.
Piscine er jacuzzi sur le toit avec espace transat.

Cons:

La piscine et le jacuzzi manque d'entretien surtout avec 30-35 degrés.
Dans la piscine beaucoup de résidus de crème solaire qui flottent, ce qui donne un aspect sale.
C'est plutôta faute des clients qui ne douchent pas systématiquement avec d'aller dans l'eau.
Un meilleur filtre de piscine et plus de courant aideraient à évacuer cette couche de crème solaire.
Petit déjeuner bien mais pas digne d'un hôtel de ce standing.
Il manque une vraie fontaine d'eau filtrée.
La fenêtre donne sur un mur intérieur complètement écaillé, qui donne une impression sale alors qu'un coup de peinture simple ferait l'affaire.

2026-07-24 via Nuitee
P
Pilar couple co
10
Excelente
Pros:

Ubicación, atención y calidad

Cons:

Solo un poco fríos los huevos revueltos

2026-07-22 via Nuitee
O
oviedo zuñiga couple co
10
2026-07-21 via Nuitee
J
jblancorueda couple co
9
Buena escapada
Pros:

El desayuno

Cons:

Piscina muy pequeña

2026-07-20 via Nuitee
P
Pineda couple co
6
No quiero volver acá 😩
Pros:

Desayuno está bien

Cons:

La cama y almohada muy maluca

2026-07-20 via Nuitee
N
Natalia extended_group co
1
Pros:

La ubicación

Cons:

No cuentan con colchón para la cuna de los bebés me parece grave porque eso indica que no les interesa la comodidad , la recepcionista muy grosera y negativa y muy pocos alimentas en el menú del desayuno

2026-07-18 via Nuitee
D
Diana family_with_children co
10
2026-07-14 via Nuitee
C
Cesar solo_traveller co
10
2026-07-14 via Nuitee
Y
Yulieth solo_traveller co
10
Pros:

Es un punto central, para ir a los lugares turísticos

Cons:

No tengo ninguna sugerencia

2026-07-14 via Nuitee