Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location and views
Very friendly and helpful staff
Generally clean rooms
Good breakfast selection (for many guests)
Guests report enjoying stay and would recommend/return
Cons:
Amenities limited: small spa, pool issues (over-chlorinated), no jacuzzi for some
Rooms noted as tired or in need of refurbishment; some small rooms
Occasional housekeeping lapses (not cleaned daily or late service)
Dining area crowded at peak times
Missing or incomplete room items on arrival (mini-bar empty, missing linens/towels)

Categories

Cleanliness
8.1
Many guests explicitly praised cleanliness and called the hotel 'spotlessly clean', but there are repeated reports of missed daily housekeeping and an over-chlorinated pool on some days, so cleanliness is generally good but with occasional lapses.
Service
9.9
Staff/service is repeatedly praised across reviews ('could not do enough', 'very friendly', 'מעולה', 'אדיבים מאוד'); only isolated mentions of not answering calls. Overall service is excellent, justifying a high score.
Location
10
Location repeatedly described as excellent/very well located/near everything and guests mention great views; location is a consistent strong positive in the reviews.
Room Quality
7.6
Mixed feedback: some guests found rooms spacious and comfortable, but multiple comments mention small or tired rooms, old furniture, missing items on arrival (towels, bedding, mini-bar empty) and need for refurbishment.
Amenities
6.8
Amenities are a weaker area: limited spa facilities, pool issues (over-chlorinated some days), lack of an open pool/jacuzzi for some guests, and generally described as sparse or needing upgrade.
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8
Breakfast receives mixed mentions — several guests praise a large, tasty breakfast and VIP coffee options, while others find the breakfast sparse or the dining area overcrowded; overall slightly above average.
Overall Experience
9.8
Overall sentiment is positive: many guests would return/recommend, enjoyed the location, staff and breakfast, though a number of operational/room issues temper the experience; net impression is very favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 05:23

Property Description

Luxurious 5-Star Hotel in the Heart of Batumi

Modern Rooms and High-Quality Facilities
Indulge in air-conditioned rooms with flat-screen TVs, minibars, and private bathrooms. Some rooms offer stunning views and access to the Executive Lounge for exclusive amenities.

Gourmet Dining and Relaxation
Savor local and European cuisine at the À la carte restaurant, unwind in the sauna or steam rooms, and pamper yourself at the spa and wellness center. Enjoy the swimming pool, casino, sun terrace, and designated playground.

Exceptional Services and Convenience
Benefit from a multilingual 24-hour front desk, bicycle rentals, and airport transfers. Complimentary sun loungers, umbrellas, and beach towels, as well as a library and daily newspaper, ensure a comfortable stay.

Experience luxury and convenience at Hilton Batumi. Book now for an unforgettable stay!

Important information:

Please note that free WiFi throughout the hotel is available for HHonors members.

For all prepaid bookings, guests are kindly asked to present their passport and a bank card used for booking upon check-in.

The following services and amenities are currently not available: Business Center, Executive Lounge, Valet Parking.

Payment will be processed up on check in local currency GEL according to the available daily exchange rate on check in date
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUS

Location

Property Accessibility

Total Disability Score: 54.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 90
  • Ramp Length: 12
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 121
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 1560 reviews
Cleanliness: 8.1
Service: 9.9
Location: 10
Room Quality: 7.6
Amenities: 6.8
Value for Money: 8.6
Food and Beverage: 8
Overall Experience: 9.8
A
Abdukodir • couple • uz
10
Pros:

Хилтон везде хилтон

2026-08-28 • via Nuitee
עברית • solo_traveller • il
10
Pros:

שירות מעולה, חדרים יפים,.

Cons:

מיקום לא משהו

2026-08-27 • via Nuitee
N
nyezerski • solo_traveller • il
9
2026-08-27 • via Nuitee
N
Nisan • family_with_children • il
8
Pros:

The staff was really nice and helpful. The kids loved the little corner in the entrance of the dinning room during breakfast. The location is great.

Cons:

The building is a bit old and needs renovation. The aren't any activities in the hotel. The hotel is good but overpriced. Didn't get the reason why it's more expansive than most hotels around it.

2026-08-27 • via Nuitee
L
Linda • couple • de
6
2026-08-25 • via Nuitee
אורלי • couple • il
9
2026-08-25 • via Nuitee
N
Nevo • family_with_children • il
10
מקסים
Pros:

ארוחת בוקר טובה וטעימה

Cons:

במידה ויש בקשות שאישרו מראש כמו מיטה לילד לשים לב ולהקפיד שמבצעים מבעוד מועד

2026-08-24 • via Nuitee
C
Chen • solo_traveller • il
8
Pros:

The hotel is very pleasant..the rooms are spacious and large (I was in a suite on the 13th floor)..

Cons:

The price is not justified..there were quite a few problems that you wouldn't expect from a hotel of this level

2026-08-24 • via Nuitee
S
Sophio • couple • ge
9
2026-08-23 • via Nuitee
N
Nevo • family_with_children • il
8
היה מקסים נהנו מאוד
Pros:

המיקום הנוף שיש ממנו השירותים שהוא מציע

Cons:

שהבקשות שרשמתי ואושרו כמו מיטת ילד לא הוכן מראש וגם אחרי בקשה נוספת זה היה פחות נעים אבל קיבלנו פיצוי ראוי

2026-08-22 • via Nuitee
C
Christian-Andreas • couple • de
7
Tolle Aussicht - Geld zählt
Pros:

Das Zimmer hatte eine tolle Aussicht. Sehr geräumig. Restaurant mit bestem Blick auf die abendliche Stadt und den Sonnenuntergang über dem Meer.

Cons:

Zu teuer: Interieur ist in die Jahre gekommen. Vieles schon etwas schäbig aussehend und nicht mehr modern.
Wenig gastfreundlich: Restaurant und Hotel sind teuer - was zu erwarten war, aber dafür überhaupt nicht freundlich.

2026-08-21 • via Nuitee
A
aboalhija • extended_group • il
8
2026-08-21 • via Nuitee
H
Hans-Peter • solo_traveller • ch
5
2026-08-18 • via Nuitee
D
Dmitriy D. • solo_traveller • uz
8
2026-08-18 • via Nuitee
R
Roman • couple • ru
2
2026-08-18 • via Nuitee
A
Alexander • family_with_children • ru
8
2026-08-17 • via Nuitee
S
Shir • family_with_children • il
10
היה מאוד כייף
Pros:

קזינו בריכות שירות חדרים

Cons:

זמנים

2026-08-17 • via Nuitee
R
Renat • family_with_children • kz
7
2026-08-16 • via Nuitee
N
Nail • couple • pl
10
2026-08-16 • via Nuitee
R
Rif • couple • il
4
2026-08-16 • via Nuitee