Suizenji Comfort Hotel

Hotels
•
Green Rich Hotels
7.1 (1006 reviews)
Izumi 1-1-1 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Old room amenities
High breakfast prices

Categories

Cleanliness
6.06
Some reviews indicated issues with cleanliness, such as dirty carpet and mold in the bathroom.
Service
8.03
Consistently noted as helpful and friendly, contributing positively to the experience.
Location
8.07
Conveniently located near public transport and amenities, making it a strong point for guests.
Room Quality
6.02
Reviews mentioned rooms feeling old and issues with amenities but overall acceptable for the price.
Amenities
6.05
Mixed feedback on amenities with some guests feeling they were lacking for the price.
Value for Money
7.51
Some guests feel it’s a good deal considering location and service, though amenities could be improved.
Food and Beverage
8.56
Breakfast was highly praised, with specific dishes receiving positive mentions.
Overall Experience
6.53
General satisfaction expressed, with points raised regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:33

Property Description

Luxurious Amenities

Featuring a massage service and Japanese restaurant, Suizenji Comfort Hotel offers a touch of elegance and relaxation. The air-conditioned rooms boast tea/coffee makers, refrigerators, and the option of different pillows for a personalized stay.

Convenient Location

Situated just a 3-minute walk from Suizenji-Koen Tram Station, guests enjoy easy access to popular attractions like Suiizenji Koen Park and Kumamoto Castle. The hotel's proximity to transportation hubs makes exploring the city a breeze.

Exceptional Services

From coin-operated laundry machines to rental options for laptops, bicycles, and cars, Suizenji Comfort Hotel ensures a comfortable and convenient stay. Indulge in a buffet breakfast and lunch at Restaurant Ozara-Kozara for a taste of authentic Japanese cuisine.

Experience luxury and convenience at Suizenji Comfort Hotel - book your stay now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

7.1
Based on 1006 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.07
Room Quality: 6.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 6.53
井上 • solo_traveller • jp
9
Pros:

リーズナブル
フロントの親切対応

Cons:

エアコンフィルターの汚れ

2026-07-09 • via Nuitee
K
KENTA • solo_traveller • jp
7
リラックスして過ごせました
Pros:

落ち着く室内空間を大通りを見渡せる景色

Cons:

スタッフのマニュアル対応

2026-07-07 • via Nuitee
Y
Yosuke • solo_traveller • jp
7
2026-07-06 • via Nuitee
J
JUNKO • solo_traveller • jp
7
Pros:

イベントに大学生とそのファミリーがお世話になりました。朝食がおいしかったと聞いています。

2026-07-05 • via Nuitee
M
Miharu • family_with_children • jp
10
2026-07-05 • via Nuitee
Y
Yumi • family_with_children • jp
4
あまり快適ではなかった。ホテルの方は良かった。
Cons:

想像以上に狭かった。
クローゼット上に埃が溜まっていた。

2026-07-05 • via Nuitee
Y
YUKARI • solo_traveller • jp
7
金額相当
Pros:

交通便がいい

Cons:

クーラーが目に見えて埃まみれ

2026-07-05 • via Nuitee
T
tomoyuki • solo_traveller • jp
8
2026-06-27 • via Nuitee
薬内 • solo_traveller • jp
9
2026-06-27 • via Nuitee
H
HIROSHI • solo_traveller • jp
6
2026-06-25 • via Nuitee
M
masanori • solo_traveller • jp
7
空気清浄機がありがたい宿泊でした
Pros:

電車通りに面して分かり易い

Cons:

喫煙可能な部屋を注文してしまいにおいが強烈だった
自分のミスなのでこの点でのクレームはしないが世の中は禁煙が普通だと思い込んでいたが今後は禁煙確認を徹底する

2026-06-23 • via Nuitee
Y
Yasuto • couple • jp
3
それなりの宿
Pros:

最低限の要望は満たしていた。

Cons:

シャワーのつまみと湯の温度調整が不調でとても困った。

2026-06-23 • via Nuitee
タカシ • solo_traveller • jp
7
2026-06-22 • via Nuitee
T
Toshio • solo_traveller • jp
7
Pros:

電車の乗り方など丁寧に教えてくれました。

Cons:

7階エレベーターを降りて左にまわった場所のカーペットに丸いしみあり。室内デスクではげている箇所あり。

2026-06-22 • via Nuitee
K
Kumi • family_with_children • jp
5
急の宿泊でしたがスタッフは良かった
Pros:

スタッフの感じか良かった

Cons:

壁紙が破れていたりコンセントソケットが割れていたり…

2026-06-22 • via Nuitee
D
daiei • solo_traveller • jp
7
2026-06-19 • via Nuitee
安本 • family_with_children • jp
7
2026-06-18 • via Nuitee
O
oyama • solo_traveller • jp
10
2026-06-16 • via Nuitee
H
hidetoshi • solo_traveller • jp
10
2026-06-16 • via Nuitee
猪原 • solo_traveller • jp
8
2026-06-14 • via Nuitee