Suizenji Comfort Hotel

Hotels
•
Green Rich Hotels
7.1 (978 reviews)
Izumi 1-1-1 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
Massage services
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Cleanliness issues
Old room amenities
High breakfast prices

Categories

Cleanliness
6.06
Some reviews indicated issues with cleanliness, such as dirty carpet and mold in the bathroom.
Service
8.03
Consistently noted as helpful and friendly, contributing positively to the experience.
Location
8.07
Conveniently located near public transport and amenities, making it a strong point for guests.
Room Quality
6.02
Reviews mentioned rooms feeling old and issues with amenities but overall acceptable for the price.
Amenities
6.05
Mixed feedback on amenities with some guests feeling they were lacking for the price.
Value for Money
7.51
Some guests feel it’s a good deal considering location and service, though amenities could be improved.
Food and Beverage
8.56
Breakfast was highly praised, with specific dishes receiving positive mentions.
Overall Experience
6.53
General satisfaction expressed, with points raised regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:33

Property Description

Luxurious Amenities

Featuring a massage service and Japanese restaurant, Suizenji Comfort Hotel offers a touch of elegance and relaxation. The air-conditioned rooms boast tea/coffee makers, refrigerators, and the option of different pillows for a personalized stay.

Convenient Location

Situated just a 3-minute walk from Suizenji-Koen Tram Station, guests enjoy easy access to popular attractions like Suiizenji Koen Park and Kumamoto Castle. The hotel's proximity to transportation hubs makes exploring the city a breeze.

Exceptional Services

From coin-operated laundry machines to rental options for laptops, bicycles, and cars, Suizenji Comfort Hotel ensures a comfortable and convenient stay. Indulge in a buffet breakfast and lunch at Restaurant Ozara-Kozara for a taste of authentic Japanese cuisine.

Experience luxury and convenience at Suizenji Comfort Hotel - book your stay now for a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 900 per day.

Location

Guest Reviews

7.1
Based on 978 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.07
Room Quality: 6.02
Amenities: 6.05
Value for Money: 7.51
Food and Beverage: 8.56
Overall Experience: 6.53
M
Masuda • solo_traveller • jp
8
Pros:

下通りや新市街に市電で直ぐに行けるので

Cons:

特になし

2026-05-30 • via Nuitee
A
aki • couple • jp
8
2026-05-30 • via Nuitee
K
Kajiyama • solo_traveller • jp
9
2026-05-26 • via Nuitee
S
shiga • extended_group • jp
10
快適でした
Pros:

全体的に綺麗でロケーションも良くスタッフの対応も良かったです😊

Cons:

コインランドリーが
少し高い

2026-05-25 • via Nuitee
L
Lior • solo_traveller • il
10
מצויין
Pros:

שיש חנות נוחות קרובה ויש גם חשמלית ממש צמודה

2026-05-23 • via Nuitee
S
SHINJI • solo_traveller • jp
7
2026-05-21 • via Nuitee
M
Mike • solo_traveller • jp
10
Pros:

Touring bicycle secured in lobby during overnight stày.

Cons:

N/a

2026-05-18 • via Nuitee
S
Satoshi • solo_traveller • jp
3
息苦しい
Pros:

値段

Cons:

チェックアウト時間の2時間前から早く出ろと言わんばかりのノックが定期的にあった(約5〜7回

自分がチェックアウト時間間違えたのかと勘違いさせられるレベル、ホテル側の管理体制を疑った。

2026-05-18 • via Nuitee
N
nanase • solo_traveller • jp
7
2026-05-17 • via Nuitee
坂元 • solo_traveller • jp
7
2026-05-16 • via Nuitee
T
takehara • family_with_children • jp
10
良かった
Pros:

綺麗

Cons:

駐車場が出にくい

2026-05-14 • via Nuitee
H
HIROTO • solo_traveller • jp
5
2026-05-09 • via Nuitee
H
HIDEKAZU • couple • jp
7
楽しかった
Pros:

立地が適度だった。

Cons:

喫煙所が外で雨に濡れる場所だった。

2026-05-08 • via Nuitee
K
KENICHI • solo_traveller • jp
5
2026-05-07 • via Nuitee
D
Daniel • family_with_children • cz
5
Cons:

Recepční měl velmi slabou angličtinu

2026-05-07 • via Nuitee
A
AI • extended_group • jp
6
2026-05-06 • via Nuitee
O
ORITA • solo_traveller • jp
6
2026-05-05 • via Nuitee
忠内 • solo_traveller • jp
7
2026-05-04 • via Nuitee
S
SAKAI • solo_traveller • jp
10
Pros:

バスルームが広くて快適でした
ベッドも大きくてよく眠れました
タクシーのアプリも何度も丁寧に教えていただき嬉しかったです。以前、別のホテルで、ご自分でどうぞ！と突き放された感じだったので助かりました

Cons:

なし

2026-05-04 • via Nuitee
S
Satoshi • solo_traveller • jp
10
良かったです
Pros:

新しい

Cons:

特にありません

2026-05-01 • via Nuitee