Spa Hotel Imperial

Hotels
8.4 (4667 reviews)
Libušina 1212/18 , Karlovy Vary , CZ
+420 353 203 111

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Delicious breakfast
Cons:
Outdated amenities
Inconsistent service

Categories

Cleanliness
7.61
Some reviews indicate that certain areas are outdated and need attention.
Service
9.08
Generally friendly staff, although there are some reports of rudeness.
Location
9.12
Excellent location with beautiful views and proximity to attractions.
Room Quality
8.07
Rooms are spacious and clean but some areas are aging.
Amenities
7.6
SPA and pool area need serious renovations.
Value for Money
8.56
Good value considering location and amenities, despite some drawbacks.
Food and Beverage
8.61
The breakfast and food quality received positive remarks.
Overall Experience
8.58
Overall a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:35

Property Description

Luxurious Spa Center and Wellness Amenities
Hotel Imperial boasts an award-winning spa center with rejuvenating carbon dioxide baths, beauty treatments, a hot tub, sauna, and a fitness room. Guests can unwind in comfort with provided bathrobes and slippers, indulging in pampering services like hairdressing, manicures, and pedicures.

Gourmet Dining and Entertainment Options
Indulge in national cuisine at the non-smoking restaurant, savor traditional desserts at Café Vienna, and enjoy live music and cocktails at the Imperial Club in the evenings. The culinary experiences at Hotel Imperial are sure to delight your taste buds.

Recreational Activities and Sports Facilities
For the active traveler, the hotel offers 4 tennis courts, bike and helmet rentals, as well as Nordic Walking bookings. With a range of activities available, guests can stay active and explore the beautiful surroundings of Karlovy Vary.

Ready to experience the blend of luxury, relaxation, and entertainment at Hotel Imperial? Book your stay now for an unforgettable getaway.

Important information:

Please note that the pet fee is EUR 30 per pet per night.

The gala dinner for December 31st is included in the price of half-board and full-board.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KLV

Location

Guest Reviews

8.4
Based on 4667 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.58
U
Unal • family_with_children • fr
9
Pros:

Le charme de l hôtel et le service

Cons:

Dommage au niveau insonorisation de la chambre c est pas top pour ce type d établissement. On entend les voisins

2026-10-31 • via Nuitee
E
Eva • family_with_children • de
8
2026-10-31 • via Nuitee
I
Ivanna • couple • cz
9
Pros:

Poloha, jídlo

Cons:

Vypínání vířivky, v sobotu od 10 do 11 nefungovala vůbec, pak už nevím. Na tak velký hotel docela malý bazén, 1 sauna a pár lehátek.

2026-10-31 • via Nuitee
Z
Zdeněk • family_with_children • cz
9
2026-10-31 • via Nuitee
Šárka • couple • cz
9
2026-10-30 • via Nuitee
M
Marta • couple • cz
7
V kaznich vych se chteka cítit příjemně, tento pobyt to nebyl.
Pros:

Hezký stylový pokoj.

Cons:

Atmosféra v restauraci. Nikdo neuváděl klienty ke stolům, přestože personálu bylo dostatek. Servírky se pohybovaly chaoticky mezi stoly. Připadala jsem di jako v jídelně a ne v lázních. Žádná hudba, přestože reproduktory v jídelně byly.
Pobíháni děti po chodbách a hlasitým projevem nebylo příjemné.
Výzdoba ve vstupní hale příjemná. Avšak prostory nad schodištěm a chodby působí velmi stroze, žádná dekorace, žádné květiny.

2026-10-30 • via Nuitee
N
Natalie • couple • de
8
Alles gut.
Pros:

Gutes und sauberes Hotel. Durch die angrenzende Seilbahn ist man schnell im Zentrum.

Cons:

Den Spabereich kann man nicht als Spa bezeichnen. Sehr minimalistisch.

2026-10-30 • via Nuitee
L
Louise Barak • family_with_children • il
10
Pros:

We liked the hotel and the room.The staff

Cons:

The bed and the pillows.The heat in the dinning room.🤷‍♂️
They don't clean the room .just make the bed

2026-10-29 • via Nuitee
P
Patrick • couple • de
9
2026-10-29 • via Nuitee
A
Andreas • extended_group • de
6
Für den Preis zu wenig.
Pros:

Bar und Zimmer sowie das Ambiente sind nett. Alles ist sauber und Frühstück hat eine gute Auswahl.

Cons:

Die Sauna und der Pool sind ein Witz bei der Größe des Hotels. Es gibt auch einfach viel zu wenige Liegen. Personal war mal freundlich und mal unfreundlich.

2026-10-29 • via Nuitee
P
Petra • family_with_children • at
7
Pros:

Der Concierge war überaus freundlich und hilfsbereit. Die Aussicht aus dem Zimmer war super.

Cons:

Die Getränkepreise sind etwas zu hoch. Die Zimmer könnten sauberer gereinigt werden vorallem die Betten waren nicht wirklich aufgebettet. Die Liegen am Pool sind nicht komfortabel. Wir hatten eine Thai Massage und Kopfmassage gebucht. Die Kopfmasssage ist sehr ausbaufähig und das Geld leider nicht wert.

2026-10-28 • via Nuitee
M
Michael • solo_traveller • se
6
2026-10-28 • via Nuitee
C
Caban • couple • sk
9
Pros:

Bohaté, bezchybné raňajky, super poloha s nádherným výhľadom, honosná stavba, bezplatný prístup na lanovku do centra mesta, aj keď rozumiem česky, personál na recepcii so mnou komunikoval po slovensky, krásny upravený park pod hotelom.

Cons:

Doplatok za parkovanie. Bolo by lepšie zahrnúť to do poplatku za ubytovanie.

2026-10-27 • via Nuitee
A
Albert • couple • sk
10
2026-10-27 • via Nuitee
M
María • couple • es
8
Bonito
Pros:

Me gustó lo grande y bonito que era. La habitación era enorme.

Cons:

La cama no era tan cómoda como esperaba. El SPA me lo esperaba mejor pero los servicios de masajes y tratamientos eran estupendos.

2026-10-27 • via Nuitee
B
britta • family_with_children • de
8
2026-10-27 • via Nuitee
L
Lipka • family_with_children • pl
10
2026-10-27 • via Nuitee
J
Jim • couple • us
9
Fun!
Pros:

Fun place due to its location and history. Better than Grandhotel Pupp! Pupp has a better breakfast but who can eat that much? The view from this place is wonderful!

Cons:

These places are not actually good value but they are fun!

2026-10-26 • via Nuitee
S
Szilard • couple • sk
10
2026-10-26 • via Nuitee
G
Grigorii • couple • ru
10
2026-10-26 • via Nuitee