The Katerina Hotel

Hotels
7.7 (2993 reviews)
No 8 Jalan Zabedah , , Batu Pahat , my
+60 7-433 7111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Cons:
Cleanliness issues
Limited parking
Aged facilities

Categories

Cleanliness
6.95
Several mentions of old facilities and dirty floors.
Service
8.45
Guests appreciated the friendliness and helpfulness of the staff.
Location
7.95
Good location with access to eateries but limited parking mentioned.
Room Quality
7.45
Rooms were spacious, but some mattresses are aged.
Amenities
7.45
Facilities are adequate but require updates.
Value for Money
7.95
Overall good value for the price, though some amenities are aged.
Food and Beverage
7.95
Standard offerings, but no tea provided and limited options.
Overall Experience
7.45
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:25

Property Description

Modern building with top-notch amenities: The Katerina Hotel in Batu Pahat offers a contemporary stay with an outdoor pool, fitness centre, and free Wi-Fi.

Well-appointed rooms: Enjoy comfort and convenience in tastefully furnished rooms equipped with a flat-screen TV, seating area, and premium amenities.

Convenient facilities and services: Benefit from a 24-hour front desk, business centre, on-site restaurant with local and Western cuisine options, and the option for in-room dining.

To experience the perfect blend of comfort and luxury, book your stay at the Katerina Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.7
Based on 2993 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 7.45
I
Imran • solo_traveller • my
6
Pros:

Nice Place To Stay

2026-08-29 • via Nuitee
N
Nazatul Amira • family_with_children • my
7
2026-08-29 • via Nuitee
N
Nur Syamimi • extended_group • my
7
2026-08-23 • via Nuitee
N
Nah • solo_traveller • my
8
Pros:

the location and the room

Cons:

They are still using the bathtub.

2026-08-22 • via Nuitee
H
hmw • solo_traveller • my
7
Nice place
Pros:

Keep the period deco and general ambiences are good.

Cons:

Access to the gym and pool a bit awkward

2026-08-20 • via Nuitee
N
Nur Syamimi • couple • my
3
2026-08-20 • via Nuitee
N
ngu • couple • my
8
2026-08-18 • via Nuitee
J
Joanne • couple • my
4
2026-08-18 • via Nuitee
S
Shazwani • couple • my
5
Pros:

beautiful lobby

Cons:

top managment atitude
dirty swimming pool

2026-08-17 • via Nuitee
N
NUR • solo_traveller • my
10
2026-08-15 • via Nuitee
M
Melinder Kaur • solo_traveller • au
10
2026-08-14 • via Nuitee
R
Rohani • couple • my
9
Nice view
Pros:

Spacious, clean & reasonable price.

2026-08-14 • via Nuitee
S
SP • family_with_children • my
8
Vintage staircase
Pros:

1. Old fashion luxury, especially the huge lobby and vintage staircase carry a sense of history.
2. Dated but well maintained .

Cons:

When check in we cannot switch on the wash room lights, the censor card was not working , then we called the maintenance staff and he came quickly to replace a new card and fixed the problem.
The lobby could be very noisy when a group of visitors or family just pop in for photograph ...at this moment the branding is gone and we don't feel like we are staying in a 4 stars hotel.

High-end luxury brands rely on an atmosphere of exclusivity and tranquility, which completely shatters when the lobby feels like a chaotic night market.

2026-08-13 • via Nuitee
I
Ivy • couple • sg
8
2026-08-10 • via Nuitee
Q
Queenie • solo_traveller • my
8
Pros:

整体环境都很舒服，也干净，还有浴缸。该有的设施都有，还有超大落地窗，可以看到辽阔风景。

Cons:

冷气到晚上的时候就没有风了，很热。可是早上又很冷。

2026-08-09 • via Nuitee
M
Muhammad Suffian • couple • my
4
2026-08-09 • via Nuitee
A
aida • couple • my
8
2026-08-05 • via Nuitee
M
Michael • solo_traveller • my
9
The Stay was excellent
Pros:

Everything was good -

Cons:

AN ATM WOULD HAVE BEEN NICE

2026-08-03 • via Nuitee
K
Kim Huat • couple • sg
4
Not comfortable
Pros:

Nothing

Cons:

Couldn’t find the light switch to the toilet
Room smell
Mattress is soft
Bathtub is choked, water cover above ankle
Weak WiFi
No power point for charging phone, had to unplug other electrical points
Staff are helpful

2026-08-03 • via Nuitee
I
IZWAN • couple • my
9
It was a good stay,near the town. Easy to park and spacious room.
Pros:

The hotel is big. The reception area is huge. The room is a proper hotel room with complete amenities.

Cons:

Nothing.

2026-07-25 • via Nuitee