Cupertino Hotel

Hotels
10889 North De Anza Boulevard , Cupertino , US
1-408-996-7700

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Free
Children allowed
Pets allowed

Facilities

Elevator
Free breakfast
Fitness center
Restaurant
Business center
Terrace
Pets allowed
Continental breakfast
Private parking
Outdoor pool
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Review Highlights

Pros:
Location
Helpful Staff
Clean Rooms
Cons:
Poor Maintenance
Unsatisfactory Service Quality
Ongoing Cleanliness Issues

Categories

Cleanliness
7.7
Multiple reviews noted issues with cleanliness and maintenance, such as dirty carpets and soiled carpets.
Service
8.8
Service was inconsistent; some reviews mentioned helpful staff but general dissatisfaction was noted.
Location
9
Several reviews praised the hotel's location as ideal and convenient.
Room Quality
7.2
Numerous comments pointed to outdated rooms and various maintenance issues.
Amenities
8.4
Feedback on amenities was mixed; some reports of missing items like hot breakfast.
Value for Money
8.1
Some guests felt the price was low for poor quality, while others found it acceptable for the location.
Food and Beverage
7.7
Breakfast received negative comments for being disappointing and lacking hot options.
Overall Experience
8.7
Overall experience was average, with mentions of potential but many areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:29

Property Description

Luxurious Amenities
Cupertino Hotel offers an outdoor swimming pool, garden, shared lounge, and terrace for guests to unwind and relax. The 4-star hotel ensures a comfortable stay with free WiFi, room service, and a 24-hour front desk.

Modern Comforts
Each unit is equipped with air conditioning, a flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. The rooms also feature a desk, bath or shower, hairdryer, and cozy bed linens, providing a perfect blend of luxury and convenience.

Convenient Facilities
In addition to leisure amenities, the hotel boasts a business center and an on-site ATM for guests' convenience. Explore nearby attractions such as San Jose Convention Center and Winchester Mystery House, with easy access to Norman Y. Mineta San Jose International Airport.

Book your stay at Cupertino Hotel for a memorable and relaxing experience.

Important information:

Continental breakfast: 6:30–10:00 (Mon–Fri) and 7:00–10:30 (Sat–Sun). Happy hour daily 17:00–18:00 (drinks only; up to two complimentary per guest). Pool open 07:00–22:00. DoorDash deliveries accepted at front desk. Room service and hotel shuttle are not operating. Fireplace rooms subject to Bay Area air-quality rules; during Spare the Air Alerts, wood-burning fireplaces cannot be used; availability not guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Guest Reviews

Cleanliness: 7.7
Service: 8.8
Location: 9
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.1
Food and Beverage: 7.7
Overall Experience: 8.7
G
Gabor • solo_traveller • gb
8
2026-08-29 • via Nuitee
N
NATHALIA • solo_traveller • us
3
Worse hotel I’ve been in a while
Pros:

Nothing.

Cons:

First room had AC and phone broken. There was hair in the bathtub. But the worse part is that I’m trying to get an invoice from them for 7 days now and they didn’t reply emails, messages, or the phone. Now the first contact I was able to get they’re telling me they don’t issue the invoice. That needs to be done by Booking.com. Booking says it’s the hotel. Now I can’t get reimbursed by my company as I don’t have a simple invoice. Will never get back there.

2026-08-28 • via Nuitee
F
Felicity • couple • us
8
Pros:

Everything

2026-08-27 • via Nuitee
Y
YOSHIMASA • solo_traveller • jp
8
2026-08-26 • via Nuitee
J
Jonathan • solo_traveller • gb
10
2026-08-24 • via Nuitee
J
James • extended_group • us
2
Cons:

Messy rooms

2026-08-24 • via Nuitee
K
Kenneth • couple • us
6
Comfortable enough, but a bit basic.
Pros:

Room was clean and comfortable enough. The location was excellent, less than a mile from the event we were attending. (Why we chose the place.) Having a large grocery nearby was nice, too.

Cons:

The breakfast choices were somewhat less than other places we've stayed. I also wished you'd had USB charging for our devices on the nightstands like other places we've stayed.

2026-08-24 • via Nuitee
R
Roberto • extended_group • it
6
Scadente
Pros:

Camera molto spaziosa

Cons:

La colazione è stata una cosa vergognosa, il caffè era finito e ho dovuto aspettare per averne una tazza, cibo ridotto ai minimi termini, di salato c'era solo uovo strapazzato ( prodotto apparentemente industriale) niente bacon niente salsicce. La peggior colazione che mi è capitata in 20 giorni passati in California. Struttura poco curata.

2026-08-22 • via Nuitee
V
Vanessa • couple • us
5
2026-08-21 • via Nuitee
J
JOHN • couple • us
9
Nice quiet stay.
Pros:

Nice breakfast and the location was good

2026-08-20 • via Nuitee
L
Leonel • couple • ar
1
Muy mala!
Pros:

Nada

Cons:

Te debitan 100 dólares como garantía, te dicen que con el check out te los devuelven y es mentira!

2026-08-17 • via Nuitee
V
Vanessa • family_with_children • us
6
Cons:

They hotel was a little outdated. The phones in the hotel did not work.. also they need to up date the picture on booking the hotel does not looks nothing like the picture.

2026-08-17 • via Nuitee
A
Atsuko • solo_traveller • us
7
2026-08-17 • via Nuitee
E
Eileen • couple • us
8
Pros:

Clean. Nice facility--well kept.

Cons:

The room was very nice, but there was only one chair--a desk chair. No where for two people to sit except on the bed. The room was certainly large enough for a comfy chair.

2026-08-15 • via Nuitee
Y
Yesenia • solo_traveller • us
10
Best room. Best value.
Pros:

What I liked was that they served breakfast in the Monroe. Access to the pool was amazing. The room itself was amazing. It had a mini living room, mini fridge, in the other room you had your two queen beds and a big mirror. Loved that they give you a password for wifi as well.

Cons:

The only thing I did not like was the elevator was out of service ao I had to use the stairs to get to my floor.

2026-08-14 • via Nuitee
D
Daniel • extended_group • it
9
2026-08-14 • via Nuitee
P
Patricia • solo_traveller • us
5
Wish this place was updated and cared for.
Pros:

Close by freeway.

Cons:

Dated and ant problem.

2026-08-11 • via Nuitee
P
Patrick • solo_traveller • gb
7
Good location, better price in the weekend
Pros:

Exactly the location I needed

Cons:

A bit out dated

2026-08-09 • via Nuitee
C
Cindy • solo_traveller • us
1
Pros:

The room was nice but it had some ants

Cons:

The most upsetting part of my stay was the rude and dismissive attitude of the front desk clerk. Instead of trying to resolve the issue professionally, I was made to feel as though I was an inconvenience. That is not how paying guests should be treated.
Because of this experience, I will never stay at your hotel again. My Google review will reflect both the poor customer service I received and the condition of my room so that others know what they may encounter before booking.

2026-08-07 • via Nuitee
B
Betty Ho Shiong Yee • solo_traveller • sg
6
Pros:

location

Cons:

there insect in the room

2026-08-07 • via Nuitee