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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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ATM/cash machine on site
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Amenities
Cupertino Hotel offers an outdoor swimming pool, garden, shared lounge, and terrace for guests to unwind and relax. The 4-star hotel ensures a comfortable stay with free WiFi, room service, and a 24-hour front desk.
Modern Comforts
Each unit is equipped with air conditioning, a flat-screen TV, minibar, coffee machine, and a private bathroom with free toiletries. The rooms also feature a desk, bath or shower, hairdryer, and cozy bed linens, providing a perfect blend of luxury and convenience.
Convenient Facilities
In addition to leisure amenities, the hotel boasts a business center and an on-site ATM for guests' convenience. Explore nearby attractions such as San Jose Convention Center and Winchester Mystery House, with easy access to Norman Y. Mineta San Jose International Airport.
Book your stay at Cupertino Hotel for a memorable and relaxing experience.
Please note that antenna construction work will be going on Wednesday, June 15th, from 10 am to 4 pm. Some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
I am posting this review in the hope that management actually addresses the poor conditions and lack of service at this Cupertino location.
As a family traveling with young children, cleanliness and health are our top priorities, but this property fell far below basic standards:
Stained & Unsanitary Upholstery: The couch inside our room was visibly stained and dirty.
Outdated & Musty Carpet: The hallway carpet outside our room was extremely old and worn, raising serious concerns for us about potential mold and air quality for our kids.
Empty Promises from Staff: We reported the couch issue to the front desk immediately. Despite asking multiple times and being assured by staff that they would replace the couch, no one ever came or resolved it.
AC / Ventilation Issues: The room controls give you no option to leave the AC fan running continuously to maintain airflow.
The combination of aging facilities, unfulfilled promises from the staff, and health concerns for our children made for a very uncomfortable stay.
The hotel management and staff made a good effort to keep the room looking and smelling clean and comfortable. I will definitely return to stay whenever I need a room in Sunnyvale.
Hopefully I have the time to use the gym and pool when I next stay with you.
(This hotel is right next to a supermarket and is super convenient!)
Reasonable price. Ok location. Breakfast was nice.
The bathroom wasn't fully cleaned. Not all the towels were provided. The location of the room was noisy and not what we requested when the reservation was made two weeks earlier. The hot tub was DISGUSTING - FILTHY, SMELLY AND NOT CLEANED.
Comfortable bed, clean room with nice pool & landscaping in the courtyard. We had an issue and staff was very accommodating. We requested a quiet room and got that.
Property is next to 280 freeway. This may be an issue for some people. We assume that our room was quiet bc it was away from the street and freeway.
Convince and location
Great location
Excelente ubicación, una zona muy calmada y cerca a cafés, tranquilo para salir a correr y caminar
A este momento no me han devuelto el deposito y ya pasó 1 mes! La habitación no tenia luz en el techo solo de las lámparas, era demasiado dificil ver sobretodo para descargar maletas porque llegamos en la noche. No me gustó el ruido en las mañanas por unos niños que corrían por todos los pasillos y lanzaban comida a la piscina y al jacuzzi.
El Jaccusi no funcionaban las burbujas, el refrigerators no funcionaba, la chimenea no es electrica y no esta bien que uno tenga que llevar leña y fuego para que trabaje. Las piscinas no se veian limpias.
Everything, the staff was very friendly and helpful, the hotel was very clean, the location was perfect
The breakfast, I expect little more of food, but was ok
EVERYTHING IS GREAT !!!! THE POOL AND THE HOT TUB ARE AMAZING !!! AND....THE BEST RESTAURANT IS 100 YARDS AWAY. THE
B.J.'S BREWHOUSE RESTAURANT !!!
N / A
Clean rooms with comfy beds and soft sheets. Little old, could use some updating but staff is friendly & very accomodating. Great location convenient to Cupertino & Apple. Lots of good Asian restaurants nearby. Breakfast buffet was pretty good & coffee was great. Heated pool & jacuzzi.
Nice comfortable room, warm breakfast and friendly staff.
The last FIVE times we've stayed here our room keys stop working after Sunday breakfast at 10 am. PLEASE LET FIX THIS BUG IN YOUR SYSTEM SOFTWARE!
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