First Hotel Dragonen

Hotels
•
First Hotels
8.2 (3604 reviews)
Västra Norrlandsgatan 5 , Umeå , se

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Heating
Terrace
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Review Highlights

Pros:
Value for money
Good location
Friendly staff
Quality food
Cons:
Inconsistent cleanliness
Room comfort issues
Service inconsistencies

Categories

Cleanliness
7.59
Multiple mentions of unclean bathrooms and areas of the hotel being 'slitet' and 'ostädat'.
Service
8.56
Generally positive reviews of the staff, although there were some service issues noted.
Location
9.1
Consistently praised for its central location and proximity to amenities.
Room Quality
7.55
Mixed sentiments with mentions of uncomfortable mattresses and issues like cold floors.
Amenities
8.08
Amenities were satisfactory, with particularly positive feedback on the breakfast and gym.
Value for Money
8.54
Strongly mentioned as 'prisvärt' across multiple reviews.
Food and Beverage
7.59
Food quality received mixed reviews; positive about dinner, but some breakfast items were lacking.
Overall Experience
8.56
Many guests expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:46

Property Description

Central Location
First Hotel Dragonen is centrally located in Umeå, just a short walk from Umeå Central Station, making it convenient for travelers to explore the city.

Dining Experience
Guests can indulge in a delicious buffet breakfast at the inhouse restaurant Harriets, which also offers a variety of dishes for supper. The option to dine on the terrace adds to the overall dining experience.

Relaxation and Convenience
With amenities like an all-year sauna, relaxation area, and complimentary tea and coffee in the lobby, guests can unwind and rejuvenate during their stay at First Hotel Dragonen.

Book now to experience the perfect blend of comfort and convenience at First Hotel Dragonen in Umeå.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for SEK 100 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for SEK 200 per person per night when using an existing bed.
    People 3 years old and over stay for SEK 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SEK 110 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 3604 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
M
MARIA CRISTINA • solo_traveller • it
9
2026-06-20 • via Nuitee
L
Leena • solo_traveller • fi
10
Pros:

Erittäin siisti ja viihtyisä hotelli. Ihanaa, kun aamiainen ja illallinen kuuluivat hintaan.

Cons:

Huoneessani ei ollut ikkunaa, se vähän ihmetytti, mutta ei se loppujenlopuksi haitannut yhtään.

2026-06-20 • via Nuitee
N
Nitesh • family_with_children • no
8
2026-06-20 • via Nuitee
C
Caroline • family_with_children • se
5
Okej i förhållande till priset.
Pros:

Rummet var prisvärdigt. Fanns det vi behövde och kändes rent och fräscht.

Cons:

Middagen var ätbar, men inte njutbar. Barnen åt bara hårdbrödmackor, maten föll dem inte alls i smaken. Frukosten kändes "billig", halvfabrikat. Också ätbar men inte njutbar.

2026-06-20 • via Nuitee
J
Joakim • extended_group • se
7
Bra läge, personal och mat. Sämre ventilation.
Pros:

Trevlig personal och bra frukost.

Cons:

Varmt och dålig ventilation på rummet.

2026-06-19 • via Nuitee
F
Franck • solo_traveller • fr
9
Pros:

Fonctionnel et style agréable.
Veilleuse verte au plafond de la chambre est très pratique.
Dîner de bonne facture.

Cons:

Rien

2026-06-19 • via Nuitee
A
Ann-Katrin • couple • se
9
2026-06-19 • via Nuitee
E
Erika • solo_traveller • se
7
2026-06-19 • via Nuitee
S
Steen • couple • dk
8
2026-06-19 • via Nuitee
R
Ruedi • solo_traveller • ch
8
Pros:

Zentrale Lage Nachtessen mit Buffet und Morgenessen waren i.0.

Cons:

Schliessmechanismuss der Hoteltüren (zu viel Lärm)

2026-06-18 • via Nuitee
T
Tina • solo_traveller • se
8
Dragonen Umeå.
Pros:

Skön säng. Tyst rum. Nära centrum. Bra frukost.

Cons:

Att inte veta vad Sacketter är??? Det finns i receptionen men inte på frukosten. Skumt.
Svindyrt parkera i Dragonen.

2026-06-18 • via Nuitee
M
Myrthe • solo_traveller • nl
8
Pros:

My room was one of the quietest rooms I have ever slept in. The room was small but felt spacious and the design is clever, with outlets and reading lights next to the bed.

2026-06-18 • via Nuitee
A
Anja • solo_traveller • de
10
Cons:

/

2026-06-18 • via Nuitee
L
Lucia • solo_traveller • dk
8
Cons:

there is no toothbrush

2026-06-18 • via Nuitee
A
Anna • family_with_children • se
6
2026-06-17 • via Nuitee
B
berivan • couple • tr
10
2026-06-17 • via Nuitee
I
Inga-Britt • solo_traveller • se
7
Pros:

Närheten till Aleris ögon eftersom jag skulle operera ögonen

Cons:

Eftersom jag har rullator var det inte optimalt att parkera i hotellets garage. Problem att ta sig upp för trapporna eftersom det inte finns fungerande hiss. Tur så hade jag min sambo med som fick bära rullatorn uppför trapporna och jag fick kämpa mig upp. Aldrig mer deras garage. Parkster har garage alldeles bredvid som är mer lämpligt.

2026-06-17 • via Nuitee
E
Elsa • solo_traveller • se
9
2026-06-17 • via Nuitee
S
Stefan • solo_traveller • se
8
2026-06-17 • via Nuitee
K
kanon • solo_traveller • se
10
Pros:

Rummen personalen maten

Cons:

Att de kom in en man med mycket parfym så jag fick atma anfall så de höll i sej så jag fick vara vaken hela natten plus att vi inte fick nån hjälp när toan stod o rann så de fick vi fixa själv

2026-06-17 • via Nuitee