Hawthorne Hotel

Hotels
9 (1179 reviews)
18 Washington Square West , Salem , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Cons:
Cleanliness issues
Room temperature control
Amenities lacking

Categories

Cleanliness
8.09
Concerns about hairs in the shower and trash not emptied, affecting overall perception.
Service
9.56
Generally positive reviews about staff, noted some issues but overall polite.
Location
10
Consistently praised for being conveniently located near attractions.
Room Quality
8.6
Some reviews mention outdated amenities and temperature control issues.
Amenities
8.05
Missing items like mini-fridge and coffee/tea in rooms reported by guests.
Value for Money
9.08
Mixed feedback regarding price at times not aligning with quality, but some value noted.
Food and Beverage
9.04
Food quality was praised with specific mentions of the fine dining restaurant.
Overall Experience
9.59
Guests expressed a strong desire to return, indicating satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:58

Property Description

Convenient Location near Salem Attractions
Located just steps away from the Salem Witch Museum and Salem Common, the Hawthorne Hotel offers a prime spot for exploring the historic city of Salem, Massachusetts.

Charming Accommodations and Amenities
Indulge in comfortable rooms featuring modern amenities such as flat-screen TVs, free Wi-Fi, and elegant decor. Take advantage of the on-site restaurant, fitness centre, and gift shop during your stay.

Dining and Entertainment Options
Enjoy delicious meals at Nathaniel’s Restaurant or unwind with cocktails at the cozy Tavern. With nearby attractions like the Peabody Essex Museum and House of the Seven Gables, there's always something to explore in the area.

Experience the best of Salem at the Hawthorne Hotel - book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1179 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 9.04
Overall Experience: 9.59
J
Jenny family_with_children us
10
2026-05-30 via Nuitee
J
Janice solo_traveller us
10
2026-05-30 via Nuitee
K
Karin couple us
10
2026-05-30 via Nuitee
R
Ricky couple us
10
Wonderful
Pros:

Great stay. Staff was amazing. Great location.

2026-05-30 via Nuitee
D
Danielle couple us
10
2026-05-29 via Nuitee
M
Melissa extended_group us
10
2026-05-29 via Nuitee
X
X1701QWsarahb Family New Jersey
10
My Perfect Place to Stay
Pros:

From the moment we checked in Olivia (Liv) became a part of my daughter's and my vacation. She did everything possible to make our stay fun. We were in room 409 which is a double queen, has chest of drawers, desk and nightstand. The matteresses and pillows were supper comfy. I usually have a very hard time sleeping away from home and was amazed by how well I slept all four nights of our stay. Loved going down to the lobby first thing in the morning to enjoy my complimentary coffee.
One evening my daughter #niffypoppins wanted to work in the lobby on a watercolor painting she is doing. Both Olivia and Clare (the manager) gave their approval. There was an event going on and so many people stopped by to watch her paint. (She's usually out painting in coffee shops)
And while I'm mentioning Clare...Salem was doing some work on the city water lines, and Clare came around to the rooms personally to update everyone with the details.
We took advantage of having two places to eat in the hotel and I'll review them later-Spoiler-enjoyed both.
This was my third time staying at The Hawthorne. First time was in the economy room, which is small but served the purpose. The second time was in the double queen with one and a half baths which was perfectly lovely. This third time was in the double queen with one bathroom, ( the shower was in one room and the toilet and sink were in a room right next to it-which was not a problem and could actually be very convenient if someone is taking a shower and someone else wants privacy on the potty!) THIS is our favorite room and will be what we'll be booking next time we come back.
Honestly, I can't imagine coming to Salem and not staying at The Hawthorne. The people were all friendly, the rooms clean and fresh...It really is my perfect place to stay in Salem.

2026-05-28 via Tripadvisor
R
R714JLmaryb Family Peabody, Massachusetts
10
The Historic Hawthorne Hotel
Pros:

Frequent the hotel, have stayed overnight by history even though we're within walking distance. The Tavern and Dining Room both have charm and appeal, food is delicious, consistent. The Fruit & Cheese Platter is yummy, serves 4-6 + for a tasty appetizer and they'll include Gluten Free Toast Triangles if anyone in your party identifies need.

2026-05-28 via Tripadvisor
T
Thomas solo_traveller us
10
Great stay and staff
Pros:

Loved an old hotel and breakfast

Cons:

All was good

2026-05-27 via Nuitee
E
Explorer05150517024 Family Evergreen, Colorado
10
Well located, well maintained historical hotel
Pros:

This hotel is well located just off Salem’s pedestrian street. There were numerous eateries and attractions within walking distance. Like any historical building, the room didn’t have the latest of everything, but it was clean, comfortable, quiet, and well maintained. The lobby was spacious and inviting. The restaurant had great food. The staff were friendly and helpful.

2026-05-26 via Tripadvisor
D
Darling couple us
5
typical 100 year old New England Hotel--not as nice as Hanover Inn in NH, a little tiired except ba
Pros:

svery nice lobbyiwthcoffee

Cons:

rugs and eferything a big wornl

2026-05-26 via Nuitee
F
Francys family_with_children br
8
2026-05-25 via Nuitee
S
Sarah couple us
8
The room was tiny, but the history of the beauing and the location still made it a great stay.
Pros:

The location was perfect, and the hotel itself was beautiful

Cons:

The room was quite small, the bathroom door barely cleared the bed when open.

2026-05-24 via Nuitee
C
Charlene solo_traveller us
10
2026-05-23 via Nuitee
J
Jillian couple us
10
A perfect honeymoon
Pros:

Friendly staff and perfect location

2026-05-23 via Nuitee
E
Emily couple us
10
This is it, Witches! Book this hotel!
Pros:

The location is perfect. The staff is friendly and helpful. It has the Salem vibes.

Cons:

We had to leave!

2026-05-21 via Nuitee
E
Enkhtsetseg solo_traveller us
8
The location was great within walking distance of all the main attractions.
Pros:

"The hotel is in the center of the city, within walking distance of all the main attractions.

Cons:

N/a

2026-05-19 via Nuitee
4
425lesliec Family Ravenna, Ohio
10
Historic hotel with nice amenities
Pros:

The lobby was very inviting from its complimentary lemonade to comfy couches. The front desk was helpful in giving us directions to the different museums we planned to visit. Our room was spacious enough for three adults to share two queen beds. The bathroom was tiny but surprisingly comfortable as there were places to set a brush, makeup, etc. The shower had good water pressure and hot water. The beds were clean and comfortable. They have a noise policy about was easy to get a good nights sleep. I’d recommend this hotel to those visiting Salem.

2026-05-18 via Tripadvisor
R
Rowena extended_group us
10
Pros:

Location

2026-05-17 via Nuitee
I
isabelle solo_traveller fr
8
2026-05-15 via Nuitee