Holiday Inn Express - Gloucester by IHG

Hotels
•
Holiday Inn Express
7.5 (338 reviews)
6639 Forest Hill Avenue , Gloucester , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.21
Numerous mentions of dirty rooms and bugs.
Service
8.18
Staff were friendly and helpful.
Location
8.22
Centrally located and convenient.
Room Quality
7.17
Rooms were described as comfortable but some had issues with cleanliness.
Amenities
7.2
Basic amenities available but missing in certain areas like housekeeping.
Value for Money
7.66
Reasonable value considering location and amenities.
Food and Beverage
7.71
Breakfast options were decent.
Overall Experience
7.68
Mixed feelings due to cleanliness issues but otherwise alright.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:22

Property Description

Experience Comfort in Historic Gloucester County

Nestled in a tranquil wooded setting, the Holiday Inn Express - Gloucester offers a serene escape in the heart of historic Gloucester County.

Convenient Location and Nearby Attractions

Situated near popular attractions like the Virginia Institute of Marine Science and Gloucester Point Beach Park, our hotel provides easy access to a variety of local sights and activities.

Modern Amenities for a Relaxing Stay

Enjoy a complimentary breakfast, free Wi-Fi, and a refreshing outdoor pool during your stay. Business travelers will find our business center and meeting room convenient for work needs.

Book now to experience a perfect blend of comfort and convenience at the Holiday Inn Express - Gloucester!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 338 reviews
Cleanliness: 6.21
Service: 8.18
Location: 8.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 7.71
Overall Experience: 7.68
B
Benjamin • solo_traveller • us
3
Front desk rep was the worst part of my stay.
Pros:

Comfortable Hotel.

Cons:

Older Caucasian woman with intense frowning lip lines who checked me in was so rude. If I hadn't prepaid, I would have just walked out and found another hotel. Also, in 41 years, Ive never had a staff member (same lady), knock on ky door prior to check out (10:50 am for an 11am checkout) and ask if I was still leaving.

2026-06-26 • via Nuitee
A
Athman Omar • solo_traveller • gb
1
Pros:

I didn't stay .my booking wasn't valid and you took my money after calling the hotel for confirmation I was told I wasn't booked. After giving them my reference also I was told they don't have that reference

2026-06-22 • via Nuitee
A
Andrea • couple • us
6
We left in the morning, came back that evening with the door to our room open, towels gone, but not replaced, no beds ma
Pros:

The pool and the fresh coffee

Cons:

The elevator, just an overall old hotel

2026-06-17 • via Nuitee
R
Robin • family_with_children • us
3
I will it be back.
Pros:

Location

Cons:

They were fixing the pipes so there was no running water when I got there, when it came back on it ran dirty water (I took pictures and a video). The elevator makes terrible sounds and jerks like the cable will break any minute.

2026-06-10 • via Nuitee
S
Simon • couple • ca
10
2026-06-04 • via Nuitee
A
Azia • extended_group • us
8
2026-06-02 • via Nuitee
S
Salima • couple • us
6
2026-05-26 • via Nuitee
L
Luke • solo_traveller • us
1
It was bad.
Pros:

There were parking spaces. The food was warm. The staff were competent

Cons:

The bed was stained. There was hair on the bathroom floor. There were stains on the desk.

2026-05-12 • via Nuitee
A
Amber • solo_traveller • us
6
2026-05-10 • via Nuitee
C
Cooper • solo_traveller • us
9
Not the Holiday Inn, I New
Pros:

The breakfast was good, clean hotel and friendly staff.

Cons:

They now do not have paper or plastic cups and No Coffee maker in the rooms and only one Ice machine on the second floor for the entire hotel.

2026-05-07 • via Nuitee
J
john • couple • us
10
2026-05-07 • via Nuitee
N
Noah • solo_traveller • us
8
It was fine. I’m glad they’re there.
Pros:

Great value nice Staff

Cons:

No hot water one day

2026-04-04 • via Nuitee
A
Alicia • solo_traveller • us
1
Worst “hotel” I’ve ever stayed in and I travel a lot. If you like meth and homeless people in the same hotel, this is th
Pros:

Nothing

Cons:

This was the “motel” of hotel, motel, holiday inn. This should not even be called a Holiday Inn considering its google address is a Comfort Inn. I am certain meth was being cooked in this very location. It was disgusting. The room had a 2 inch gap at the door and I literally feared for my safety and health the entire time I was there. I woke up at 5am just to get out of there.

2026-03-27 • via Nuitee
M
marissa • couple • us
10
2026-03-23 • via Nuitee
T
Tommy • family_with_children • us
9
2026-03-15 • via Nuitee
K
Kent • couple • us
10
Great place, would stay there again
Pros:

Great breakfast, great location

2026-03-09 • via Nuitee
C
Carole • couple • us
1
2026-02-26 • via Nuitee
G
Gabriele • couple • gb
10
I
Pros:

Convenient

2026-01-29 • via Nuitee
L
Lenesha • couple • us
2
Pros:

I like that the property was in a great location.
It was also very clean.

Cons:

The first room they put us in the door to the would not stay closed or locked so they had to move to a much smaller room 😩🥲

2026-01-19 • via Nuitee
E
Evins • couple • us
8
Only 2 luggage carts. Never saw that before. Had to make three trips coming and going.
Pros:

clean quiet only 2 carts

Cons:

See below

2026-01-19 • via Nuitee