City Lodge Hotel V&A Waterfront

Hotels
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City Lodge Hotels
8.1 (2359 reviews)
cnr Dock and Alfred Roads , Cape Town , za

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, central location (near V&A Waterfront)
Very friendly, helpful and accommodating staff
Clean, comfortable and well-equipped rooms
Good breakfast offered by many reviewers
Well maintained facilities and convenient for sightseeing
Cons:
Small pool (several guests call it more like a tub)
Breakfast issues for some (stale pastries, limited choice at times)
Noise for rooms near busy streets / requests for quiet rooms not always met
Occasional room problems (cold/clammy rooms in season, inconsistent towel changes)
Rare operational issues (power outage, TV not working) and perceptions of slight overpricing

Categories

Cleanliness
7.8
Generally reported as clean (rooms cleaned daily, facilities described as clean and well maintained) but occasional housekeeping inconsistencies (missing/irregular towel changes) and comments about cold/clammy rooms reduce the score.
Service
9
Consistently praised across many reviews (amazing, friendly, accommodating staff; helpful with check-in, planning and connecting rooms), giving service a very strong positive rating.
Location
8.9
Repeatedly highlighted as excellent and central (near V&A Waterfront, easy to explore the city), though a few guests noted noise issues depending on room placement.
Room Quality
7.8
Rooms described as comfy and well-equipped with cosy beds, but some issues reported (cold/clammy in season, design dislikes like twin beds/headboards, occasional TV faults and power outage) lowering the score.
Amenities
7.4
Mixed feedback: helpful bar/cafe and well-equipped rooms, but several mentions that the pool is very small (more like a tub) and some inconsistent replenishment of in-room supplies; minor reliability issues with in-room coffee machine.
Value for Money
7.9
Many find location and service justify the price, but a few comments mention the hotel is slightly overpriced or basic for the rate, so value is positive but not top-tier.
Food and Beverage
7.6
Breakfast is praised in many reviews (good selection, enjoyable), yet some guests reported disappointing pastries (stale/old), limited choices at times, and a slightly chaotic breakfast at peak periods.
Overall Experience
8.4
Overall very positive stays cited (friendly staff, great location, comfortable rooms) with occasional negative incidents (noise, power outage, small pool) leading to a strong but not perfect overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:59

Property Description

Luxurious Accommodation
City Lodge Hotel V&A Waterfront offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy the comfort of a seating area and complimentary toiletries in each room.

Relaxing Outdoor Pool
Unwind by the outdoor pool while enjoying views of the pool area. Take a refreshing dip after a day of exploring Cape Town's attractions.

Convenient Location
Located just 6 km from popular spots like Canal Walk and Long Street, with easy access to Kenilworth Race Course. Cape Town International Airport is a short 11 km away.

Book your stay at City Lodge Hotel V&A Waterfront for a luxurious and convenient experience in Cape Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.1
Based on 2359 reviews
Cleanliness: 7.8
Service: 9
Location: 8.9
Room Quality: 7.8
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.4
P
phillip • couple • za
8
2026-08-20 • via Nuitee
R
Rump • couple • za
9
Always pleasant - Excellent staff
Pros:

Position/Location
New outside Deck (from last stay) gives better atmosphere.
Excellent staff

2026-08-18 • via Nuitee
M
Marie • solo_traveller • fr
9
2026-08-17 • via Nuitee
E
eyal • solo_traveller • il
7
2026-08-17 • via Nuitee
K
Kearns • solo_traveller • ae
10
2026-08-16 • via Nuitee
M
mandla • solo_traveller • za
10
Pros:

It was in the city and close from everything, it was clean, walls are almost sound proof.

Cons:

The room I was staying in, the sink when there's water it doesn't fully drain it.

2026-08-11 • via Nuitee
N
Nomsa • couple • za
9
2026-08-11 • via Nuitee
J
Joao Adolfo • couple • br
8
Excelente localização
Pros:

The location is excellent, very convenient for exploring the Waterfront area and getting around Cape Town.

I would especially like to highlight Fatima’s service at breakfast. She was extremely welcoming, friendly, and attentive, making us feel very well taken care of.

Cons:

As a negative point, unfortunately, I had an unpleasant experience with the room service. When delivering my order, the staff member reprimanded me, claiming that I had not provided my room number in the app used to place the order. However, the app itself does not allow an order to be completed without this information being entered, which made her approach even more unjustified and unfriendly.

2026-08-11 • via Nuitee
F
Francesco • couple • it
9
2026-08-10 • via Nuitee
A
Anne • solo_traveller • au
8
2026-08-10 • via Nuitee
L
Linda • extended_group • za
9
Convenient and comfortable
Pros:

Nicely revamped, spacious room and close proximity to the Waterfront .
Best cheese board ever and a very good breakfast but expensive

Cons:

A bit pricey

2026-08-10 • via Nuitee
K
Kathrin • couple • de
10
Nettes Hotel mit eigenen großen Parkplatz in zentraler Lage.
Pros:

Gute Lage, 10 min zu Fuß zur Waterfront. Gutes Frühstück, Zimmer sehr einfach aber sauber. Toller Parkplatz.

Cons:

War alles o.k., ist halt Kapstadt und für den Preis darf man keinen Luxus erwarten

2026-08-10 • via Nuitee
A
Arno • solo_traveller • de
8
Frühstück war Gut
Pros:

Die Lage und das Personal

2026-08-02 • via Nuitee
K
Kerishma • couple • za
10
Pros:

The staff were amazing and they make you feel so welcomed. The room exceded our expectations and it was cleaned everyday with no hassles.

2026-07-23 • via Nuitee
الفضاله • extended_group • qa
9
2026-07-22 • via Nuitee
F
Faizal • extended_group • za
9
excellent stay
2026-07-21 • via Nuitee
K
Kaylee • couple • za
8
2026-07-19 • via Nuitee
S
Sean • solo_traveller • za
9
2026-07-15 • via Nuitee
L
Leon • couple • za
9
Enjoyed it and will come again.
Pros:

Excellent

2026-07-13 • via Nuitee
V
Viljoen • family_with_children • za
10
2026-07-10 • via Nuitee