City Lodge Hotel V&A Waterfront

Hotels
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City Lodge Hotels
8.1 (2367 reviews)
cnr Dock and Alfred Roads , Cape Town , ZA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent, central location (near V&A Waterfront)
Very friendly, helpful and accommodating staff
Clean, comfortable and well-equipped rooms
Good breakfast offered by many reviewers
Well maintained facilities and convenient for sightseeing
Cons:
Small pool (several guests call it more like a tub)
Breakfast issues for some (stale pastries, limited choice at times)
Noise for rooms near busy streets / requests for quiet rooms not always met
Occasional room problems (cold/clammy rooms in season, inconsistent towel changes)
Rare operational issues (power outage, TV not working) and perceptions of slight overpricing

Categories

Cleanliness
7.8
Generally reported as clean (rooms cleaned daily, facilities described as clean and well maintained) but occasional housekeeping inconsistencies (missing/irregular towel changes) and comments about cold/clammy rooms reduce the score.
Service
9
Consistently praised across many reviews (amazing, friendly, accommodating staff; helpful with check-in, planning and connecting rooms), giving service a very strong positive rating.
Location
8.9
Repeatedly highlighted as excellent and central (near V&A Waterfront, easy to explore the city), though a few guests noted noise issues depending on room placement.
Room Quality
7.8
Rooms described as comfy and well-equipped with cosy beds, but some issues reported (cold/clammy in season, design dislikes like twin beds/headboards, occasional TV faults and power outage) lowering the score.
Amenities
7.4
Mixed feedback: helpful bar/cafe and well-equipped rooms, but several mentions that the pool is very small (more like a tub) and some inconsistent replenishment of in-room supplies; minor reliability issues with in-room coffee machine.
Value for Money
7.9
Many find location and service justify the price, but a few comments mention the hotel is slightly overpriced or basic for the rate, so value is positive but not top-tier.
Food and Beverage
7.6
Breakfast is praised in many reviews (good selection, enjoyable), yet some guests reported disappointing pastries (stale/old), limited choices at times, and a slightly chaotic breakfast at peak periods.
Overall Experience
8.4
Overall very positive stays cited (friendly staff, great location, comfortable rooms) with occasional negative incidents (noise, power outage, small pool) leading to a strong but not perfect overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:59

Property Description

Luxurious Accommodation
City Lodge Hotel V&A Waterfront offers air-conditioned rooms with flat-screen TVs and private bathrooms. Enjoy the comfort of a seating area and complimentary toiletries in each room.

Relaxing Outdoor Pool
Unwind by the outdoor pool while enjoying views of the pool area. Take a refreshing dip after a day of exploring Cape Town's attractions.

Convenient Location
Located just 6 km from popular spots like Canal Walk and Long Street, with easy access to Kenilworth Race Course. Cape Town International Airport is a short 11 km away.

Book your stay at City Lodge Hotel V&A Waterfront for a luxurious and convenient experience in Cape Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.1
Based on 2367 reviews
Cleanliness: 7.8
Service: 9
Location: 8.9
Room Quality: 7.8
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.4
E
Emily • couple • au
9
Amazing stay,
Pros:

Great location, fantastic breakfast every day and the staff were incredible helpful with advice on activities and getting around safely

Cons:

The shower didn’t drain the best

2026-09-18 • via Nuitee
B
Bella • solo_traveller • ch
8
2026-09-18 • via Nuitee
W
Wilhelm • solo_traveller • za
9
2026-09-17 • via Nuitee
T
Trevor • solo_traveller • za
1
2026-09-17 • via Nuitee
C
Candido • solo_traveller • ao
10
Excelente 😍
Pros:

Tudo

2026-09-16 • via Nuitee
K
K & D • solo_traveller • gb
8
Pros:

Very helpful staff. 19-15 minute walk to waterfront.

Cons:

Very busy at breakfast. Not enough tables etc.

2026-09-15 • via Nuitee
D
Danielly • couple • br
7
2026-09-11 • via Nuitee
C
Cesar • solo_traveller • es
9
Vale la pena, aunque hay hoteles más económicos en la zona que, tal vez, también la valgan.
Pros:

La atmósfera del hotel y habitaciones.

Cons:

En el restaurante no me quisieron traer pan porque no aparecía en el menú, todo y que entre las opciones para venar aparecían varios sandwitches. Me podrían haber ofrecido pan de sandwitch. Por otro lado, es un hotel de un precio importante, aunque, a lo mejor, en el contexto de Cape Town y, más en concreto, de Waterfront, tal vez no lo sea tanto.

2026-09-11 • via Nuitee
C
Candido • solo_traveller • ao
10
2026-09-11 • via Nuitee
S
Stefania • couple • it
7
2026-09-10 • via Nuitee
L
LYNN • solo_traveller • au
8
2026-09-07 • via Nuitee
V
van der Merwe • couple • za
8
Pros:

Everything

Cons:

Aircon didnt work properly

2026-09-06 • via Nuitee
K
Kylie • couple • au
8
2026-08-31 • via Nuitee
L
LD • couple • za
9
Very enjoyable
Pros:

New room interior, comfortable bed

Cons:

Early morning staff a little noizy

2026-08-30 • via Nuitee
G
Glenn • extended_group • au
9
Good stay, lovely staff
Pros:

The breakfast was great, with plenty of choices. Staff were very helpful.

Cons:

A little way from the V&A and a dark walk back to the hotel of a night. We had a skate and basketball park directly out of our window which was noisy first thing in the morning. Considering we had 8 couples staying the price of the rooms were high. One couple decided to rent a one bed fully self contained apartment closer into the V&A for about the same price

2026-08-25 • via Nuitee
A
Arno • solo_traveller • de
8
Pros:

Die Lage und der bewachte Parkplatz

Cons:

Nix

2026-08-24 • via Nuitee
A
Anthony • couple • za
5
Enjoyable
Pros:

Lovality

Cons:

Big cockroach in breakfast area

2026-08-23 • via Nuitee
P
phillip • couple • za
8
2026-08-20 • via Nuitee
R
Rump • couple • za
9
Always pleasant - Excellent staff
Pros:

Position/Location
New outside Deck (from last stay) gives better atmosphere.
Excellent staff

2026-08-18 • via Nuitee
E
eyal • solo_traveller • il
7
2026-08-17 • via Nuitee