City Lodge Hotel GrandWest

Hotels
•
City Lodge Hotels
8.4 (3140 reviews)
GrandWest Casino and Entertainment World, off Jakes Gerwel drive, Goodwood , Epping , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location (close to airport and casino)
Friendly, helpful staff
Excellent buffet breakfast
Clean rooms and comfortable beds
Nice views and pool
Good option for stopovers / good value
Cons:
Room and bathroom maintenance issues (toilet not flushing, shower/no hot water, broken bathroom doors)
Small or outdated rooms
No bottled water in rooms; limited parking and some rooms without lift access
Restaurant can be slow and food quality inconsistent
Noise from corridor doors (loud slamming)

Categories

Cleanliness
8.6
Mostly described as clean and neat in multiple reviews, with one mention of poor neatness; overall above average cleanliness.
Service
9
Staff repeatedly praised as friendly, helpful and responsive (e.g., moved guest after maintenance issue), though restaurant service was noted as slow in a review.
Location
9.2
Consistently highlighted as a key strength — close to the airport, next to the casino and convenient to restaurants/attractions.
Room Quality
7.2
Mixed to negative comments: several reports of outdated rooms, small rooms, bathroom faults (toilet not flushing, shower no hot water, puddles), and broken doors.
Amenities
7.6
Some positives (pool, casino access), but repeated negatives such as no bottled water in rooms, limited parking, lack of lift access for some rooms, and breakfast sometimes not included.
Value for Money
8.3
Seen as good value by several guests (especially as a stopover), though room issues temper perceptions of value for some visitors.
Food and Beverage
8.8
Buffet breakfast repeatedly praised and often called excellent; some isolated complaints about restaurant speed and quality for certain meals.
Overall Experience
8.5
Generally positive stays with friendly staff, good location and great breakfast, offset by occasional maintenance and room-related inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:33

Property Description

Luxurious Accommodation
City Lodge Hotel GrandWest in Epping offers air-conditioned rooms with flat-screen TVs and comfortable seating areas. Enjoy the convenience of a kettle in your room and unwind in your private bathroom with free toiletries and a hair dryer.

Convenient Location
Situated just 11 km from Cape Town, this hotel provides easy access to nearby attractions. Explore Stellenbosch, only 30 km away, or visit Panorama just 5 km from the property. With Cape Town International Airport a mere 7 km away, traveling is a breeze.

Modern Amenities
Experience a blend of comfort and convenience at City Lodge Hotel GrandWest. From satellite channels on your TV to complimentary toiletries, every detail is designed to enhance your stay.

Book your stay now at City Lodge Hotel GrandWest for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3140 reviews
Cleanliness: 8.6
Service: 9
Location: 9.2
Room Quality: 7.2
Amenities: 7.6
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.5
M
Marisa • couple • nl
6
Quick access to Cape town airport
Pros:

It worked very well to be on time for the first flight out of Cape town!

Cons:

Very noisy when people left the casino late at night.

2026-09-18 • via Nuitee
A
Alison • couple • tz
6
Enjoyed the facility, the foods, and the hot water bath i would like to visit again.
Pros:

The Breakfast is amazing, the rooms are comfortable, different variety of restaurants that was perfect. The garden outside is very refreshing. The drinking water facility that served us 24 hours is amazing.

Cons:

Our Door lock was having malfunctions. Room no 173

2026-09-16 • via Nuitee
V
Victor • solo_traveller • nl
7
Cons:

They were supposed to book a pickup at the airport, but in the end it was not booked and I had to wait for about 1h to be picked up.

2026-09-15 • via Nuitee
H
Hester • couple • za
5
Just a shower and bed
Pros:

I had a lovely stay at City Lodge Hotel GrandWest. The location was excellent, making it easy to access nearby attractions and amenities. The surroundings were beautiful, and the atmosphere was welcoming and relaxing.

Cons:

City Lodge GrandWest has a great location and beautiful surroundings, making it a convenient place to stay. However, the rooms are extremely small, there was no water provided in the room, the coffee was weak, and the windows could not be opened for fresh air. Considering the price, I did not feel it offered good value for money.

I would also recommend that the hotel warn guests travelling from the airport to take the longer, safer route rather than the shorter route, which can be extremely dangerous for visitors unfamiliar with the area.

Overall, a great location, but several improvements are needed to justify the cost.

2026-09-14 • via Nuitee
P
Philippa • solo_traveller • za
9
2026-09-14 • via Nuitee
S
Smith • solo_traveller • za
9
2026-09-14 • via Nuitee
E
Erasmus • couple • za
8
It was a great experience to visit the City Lodge.
Pros:

Everything. The location, rooms, restaurant, aesthetic of it all.

Cons:

They did not provide a dental kit, I had to inquire about it for them to provide one.

2026-09-14 • via Nuitee
M
Myburgh • solo_traveller • za
8
2026-09-13 • via Nuitee
C
C • extended_group • za
9
Very nice.
Pros:

I did not have breakfast as I thought it was too expensive.

Cons:

Nothing really. Maybe our check out staff could have been friendlier.

2026-09-13 • via Nuitee
C
Christopher • solo_traveller • za
10
Relaxing at Grand West
Pros:

Pool area. Quiet environment

Cons:

Everything good

2026-09-11 • via Nuitee
F
Fatiema • couple • za
9
2026-09-08 • via Nuitee
E
Els • couple • za
10
Wonderful
Pros:

EVERYTHING

Cons:

N/a

2026-09-07 • via Nuitee
Y
Yiolanda • solo_traveller • za
10
2026-09-06 • via Nuitee
B
Brian • solo_traveller • za
10
2026-09-06 • via Nuitee
J
Jordaan • solo_traveller • za
7
2026-09-02 • via Nuitee
D
Diergaardt • solo_traveller • za
7
2026-09-02 • via Nuitee
D
Donovan • solo_traveller • za
8
2026-08-31 • via Nuitee
N
Naicker • solo_traveller • za
7
2026-08-30 • via Nuitee
D
de Bruyn • solo_traveller • za
10
2026-08-29 • via Nuitee
V
van Niekerk • solo_traveller • za
9
2026-08-28 • via Nuitee