City Lodge Hotel GrandWest

Hotels
•
City Lodge Hotels
8.4 (3129 reviews)
GrandWest Casino and Entertainment World, off Jakes Gerwel drive, Goodwood , Epping , za

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location (close to airport and casino)
Friendly, helpful staff
Excellent buffet breakfast
Clean rooms and comfortable beds
Nice views and pool
Good option for stopovers / good value
Cons:
Room and bathroom maintenance issues (toilet not flushing, shower/no hot water, broken bathroom doors)
Small or outdated rooms
No bottled water in rooms; limited parking and some rooms without lift access
Restaurant can be slow and food quality inconsistent
Noise from corridor doors (loud slamming)

Categories

Cleanliness
8.6
Mostly described as clean and neat in multiple reviews, with one mention of poor neatness; overall above average cleanliness.
Service
9
Staff repeatedly praised as friendly, helpful and responsive (e.g., moved guest after maintenance issue), though restaurant service was noted as slow in a review.
Location
9.2
Consistently highlighted as a key strength — close to the airport, next to the casino and convenient to restaurants/attractions.
Room Quality
7.2
Mixed to negative comments: several reports of outdated rooms, small rooms, bathroom faults (toilet not flushing, shower no hot water, puddles), and broken doors.
Amenities
7.6
Some positives (pool, casino access), but repeated negatives such as no bottled water in rooms, limited parking, lack of lift access for some rooms, and breakfast sometimes not included.
Value for Money
8.3
Seen as good value by several guests (especially as a stopover), though room issues temper perceptions of value for some visitors.
Food and Beverage
8.8
Buffet breakfast repeatedly praised and often called excellent; some isolated complaints about restaurant speed and quality for certain meals.
Overall Experience
8.5
Generally positive stays with friendly staff, good location and great breakfast, offset by occasional maintenance and room-related inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:33

Property Description

Luxurious Accommodation
City Lodge Hotel GrandWest in Epping offers air-conditioned rooms with flat-screen TVs and comfortable seating areas. Enjoy the convenience of a kettle in your room and unwind in your private bathroom with free toiletries and a hair dryer.

Convenient Location
Situated just 11 km from Cape Town, this hotel provides easy access to nearby attractions. Explore Stellenbosch, only 30 km away, or visit Panorama just 5 km from the property. With Cape Town International Airport a mere 7 km away, traveling is a breeze.

Modern Amenities
Experience a blend of comfort and convenience at City Lodge Hotel GrandWest. From satellite channels on your TV to complimentary toiletries, every detail is designed to enhance your stay.

Book your stay now at City Lodge Hotel GrandWest for a memorable and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 3129 reviews
Cleanliness: 8.6
Service: 9
Location: 9.2
Room Quality: 7.2
Amenities: 7.6
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.5
K
Katia • couple • br
9
2026-08-21 • via Nuitee
J
Jonathan • solo_traveller • za
8
2026-08-20 • via Nuitee
P
Potgieter • couple • za
9
2026-08-18 • via Nuitee
J
Jeanette • solo_traveller • za
7
2026-08-16 • via Nuitee
E
Eugan • couple • za
1
2026-08-16 • via Nuitee
L
Letlotlo • solo_traveller • ls
8
2026-08-16 • via Nuitee
C
Chwayita • solo_traveller • za
8
2026-08-16 • via Nuitee
S
Sishi • solo_traveller • za
10
2026-08-15 • via Nuitee
B
Booyens • solo_traveller • za
6
2026-08-14 • via Nuitee
A
Andrea-lynn • solo_traveller • za
7
Pros:

The bed was very comfortable. I appreciated the fact that my request for 2 single beds was fulfilled .

Love that we could walk to Grandwest to get supper and snacks .

Cons:

Don't like the fact that there wasn't like a bar fridge to keep our drinks cold or milk to have with my coffee

2026-08-13 • via Nuitee
M
Maphira • solo_traveller • za
10
Beautiful stay at Grandwest city lodge
Pros:

The location was perfect

Cons:

Nothing

2026-08-13 • via Nuitee
J
Jacobus • solo_traveller • za
10
2026-08-12 • via Nuitee
C
Ceronia • solo_traveller • za
9
Pros:

Great stay. Service was good. Room was beautiful.

Cons:

Nothing to complain about.

2026-08-12 • via Nuitee
P
Peter • couple • za
8
2026-08-12 • via Nuitee
W
Wouter • couple • za
8
2026-08-11 • via Nuitee
K
Kayleigh • solo_traveller • za
8
2026-08-11 • via Nuitee
D
Desmoline • extended_group • za
8
2026-08-11 • via Nuitee
D
DAVID • solo_traveller • gb
7
Good quality hotel close to Cape Town airport
Pros:

For me it's functional, close to the airport and what you'd expect for this price and the hotel chain. Room is basic, comfortable and clean. The staff are friendly and helpful.

2026-08-11 • via Nuitee
T
Tracey-leigh • couple • za
9
2026-08-11 • via Nuitee
M
Mark • solo_traveller • za
10
2026-08-11 • via Nuitee