City Lodge Hotel GrandWest

Hotels
City Lodge Hotel Group
8.8 (102 reviews)
Grand West Casino & Entertainment World, Jakes Gerwel Drive, Goodwood, Cape Town, Western Cape, 7475 , Cape Town , ZA

Facilities

Fitness facilities
Newspapers in lobby (surcharge)
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Garden
Luggage storage
Fitness facilities
Free airport transportation
See all facilities

Review Highlights

Pros:
Good value
Great location
Friendly staff
Comfortable bed
Great shower
Nice breakfast

Categories

Cleanliness
8.69
Standard quality for this hotel tier
Service
9.16
Staff very friendly
Location
9.2
Great location for casino, close to airport
Room Quality
8.65
Very comfortable bed, great shower
Amenities
8.68
Standard quality for this hotel tier
Value for Money
8.64
Good value
Food and Beverage
8.69
Nice breakfast
Overall Experience
8.66
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:30

Property Description

Discover the perfect blend of comfort and convenience at City Lodge Hotel GrandWest, your ultimate retreat in Cape Town.

Recreational Opportunities
Dive into relaxation with our outdoor pool or maintain your fitness routine at our fully-equipped fitness center. Enjoy your leisure time and unwind in the inviting atmosphere.

Dining Delight
Savor mouthwatering meals at our on-site restaurant or grab a quick snack at our cozy coffee shop. The bar/lounge is the perfect spot to enjoy your favorite drink after a long day!

Comfort and Connectivity
Stay connected with complimentary wireless internet throughout the hotel. Our well-appointed guest rooms feature air conditioning, satellite TV, and spacious private bathrooms, ensuring a restful stay.

Experience the charm and convenience that City Lodge Hotel GrandWest offers—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 102 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
S
Shanice solo_traveller za
4
Pros:

The view and the grounds

Cons:

That there was no room service. No alternative for trying to satisfy a customer. I would not visit your hotel again.

2026-05-30 via Nuitee
M
Michlle solo_traveller za
8
2026-05-30 via Nuitee
R
Russell solo_traveller za
9
2026-05-30 via Nuitee
L
Leon solo_traveller za
8
Pros:

So nice to be close to all the restaurants and fast foods at the Grand West Casino

2026-05-30 via Nuitee
N
Nokuthula couple za
7
2026-05-29 via Nuitee
N
Nobathembu solo_traveller za
10
Very clean, friendly staff
Pros:

Very clean

Cons:

None

2026-05-29 via Nuitee
S
Smith couple za
9
2026-05-29 via Nuitee
P
Petersen solo_traveller za
9
Pros:

No complaints

Cons:

None

2026-05-29 via Nuitee
C
Chad couple za
3
Pros:

Good location

Cons:

Bad customer service.
The room was too small for the price.
Minimal privacy and quietness

2026-05-29 via Nuitee
N
Nabeel solo_traveller za
4
Pros:

There was nothing to like except the garden views

Cons:

The price for 1 night is not worth the stay outdated rooms, bathroom and sleeping couch was very dirty and not even breakfast was included hope some changes wil be done in the near future

2026-05-28 via Nuitee
N
nonxuba couple za
10
Check-in was smooth and staff were friendly. The room was clean and comfortable 
Pros:

Cleanliness

Cons:

Nothing

2026-05-28 via Nuitee
R
Ruchira solo_traveller za
8
Pros:

Good breakfast, comfortable room, helpful staff. I was allowed to check in at 10am, when check in usually starts at 2pm.

Cons:

The back gate to the Grand West casino is closed early in the morning. This made getting ubers exceptionally difficult as the app directs the drivers to that entrance, and for them to drive around to theain entrance is too far so they would cancel. Took me over half an hour each day to get an Uber.

2026-05-28 via Nuitee
Z
Zwivhuya solo_traveller za
10
2026-05-26 via Nuitee
C
Caldeira solo_traveller za
10
2026-05-25 via Nuitee
Q
Quintin solo_traveller za
10
2026-05-25 via Nuitee
V
Venter solo_traveller za
8
2026-05-24 via Nuitee
R
Rhyno solo_traveller za
8
2026-05-24 via Nuitee
M
Mpho couple bw
10
2026-05-22 via Nuitee
M
Mharakurwa solo_traveller zw
9
Pros:

The Lotion was perfect and convenient for me

Cons:

The carpet smell upon entering the room for the first time

2026-05-22 via Nuitee
L
Lisa couple za
8
Great event accommodation
Pros:

Great location at the casino for events

Cons:

It’s easy to attend an event

2026-05-22 via Nuitee