Lochside House Hotel & Spa

Hotels
8.8 (265 reviews)
Near New Cumnock , New Cumnock , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable rooms
Cons:
Noisy due to location
Some cleanliness issues
Extra fees for amenities

Categories

Cleanliness
8.56
Spotlessly clean and beautiful location, but some cleanliness issues mentioned with the breakfast fruits and mattress.
Service
9.13
Staff were friendly and went above and beyond to assist, contributing to a positive experience.
Location
9.37
Beautiful location and stunning views, making it a desirable destination.
Room Quality
8.72
Rooms were described as lovely and comfortable, though a couple of reviews noted minor issues.
Amenities
8.65
Good amenities, but some guests reported issues with the spa fees and lack of a mini fridge.
Value for Money
8.31
Generally good value, though some felt additional fees for amenities were unwarranted.
Food and Beverage
8.76
Food was very good, with excellent meals and cocktails, although breakfast quality had issues.
Overall Experience
8.93
Overall, guests had a very positive experience, and several noted they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:12

Property Description

Luxury Spa Facilities and Stunning Views
Indulge in luxury at Lochside House Hotel with its spa offering a range of treatments and a relaxation pool, all while enjoying breathtaking views of the Loch of the Lowes and Ayrshire countryside.

Gastronomic Delights and Local Produce
Savor the culinary delights at the Afton restaurant where you can enjoy locally-sourced produce amidst stunning hill views. The perfect blend of fresh ingredients and scenic beauty awaits.

Convenient Location and Nearby Attractions
Located just a short drive from Cumnock, with easy access to transportation hubs like New Cumnock Rail Station and Prestwick Airport, explore nearby attractions such as Dumfries House and Drumlanrig Castle for a memorable stay.

Experience luxury, relaxation, and culinary excellence at Lochside House Hotel - book your stay now for an unforgettable getaway!

Important information:

Please note that this is a wedding venue and there is a probability of noise disruption.

Bookings of 8 rooms or more are required to pay a 25% nonrefundable deposit to confirm. The full balance is due 28 days before arrival and is also nonrefundable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for £15 per person per night when using an existing bed.
    Children from 16 years old to 17 years old stay for £25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 265 reviews
Cleanliness: 8.56
Service: 9.13
Location: 9.37
Room Quality: 8.72
Amenities: 8.65
Value for Money: 8.31
Food and Beverage: 8.76
Overall Experience: 8.93
T
Tim • solo_traveller • gb
10
Very enjoyable, lovely room, awesome staff and great food
Pros:

Pure luxury at an affordable price! Very friendly and welcoming staff

2026-07-09 • via Nuitee
D
Derek • couple • gb
10
2026-07-08 • via Nuitee
A
Alec • family_with_children • gb
8
A good stay in a great location.
Pros:

A good location. Hotel staff were very friendly. food was good with good service.

Cons:

Cost of drinks were quite high especially the wine. The spa pool was not accessible to children.

2026-07-07 • via Nuitee
R
Raymond • couple • gb
10
Fantastic stay for our 30th wedding anniversary. Outstanding hotel in a beautiful location. Will definitely be back
Pros:

Fantastic room and hotel, beautiful location

Cons:

Nothing

2026-07-07 • via Nuitee
D
Diane • couple • gb
10
2026-07-06 • via Nuitee
E
Emily • couple • gb
9
2026-07-03 • via Nuitee
J
Jennifer • couple • gb
10
Stunning hotel! 10/10!
Pros:

This hotel is stunning! We were there for a wedding and our room was lovely. Spacious, clean and comfy!

Cons:

Literally nothing! This hotel is 10/10

2026-07-03 • via Nuitee
A
Asha • solo_traveller • gb
10
Pros:

Hundreds 💯

Cons:

Everything

2026-06-24 • via Nuitee
B
Brophy • solo_traveller • gb
10
2026-06-22 • via Nuitee
A
AMR • solo_traveller • fr
7
Overall good but some issues shall be fixed
Pros:

Nice large room and bathroom.
Good restaurant with a nice view.
Nice staff.
Good location.

Cons:

Water temperature is jumping from too cold to scolding boiling hot.
Impossible to adjust temperature in the bathroom. It is always running at maximum setting.
Noise insulation could be a bit better.

2026-06-21 • via Nuitee
J
John • solo_traveller • gb
10
One of the best hotels I’ve stayed in.
Pros:

Hotel was a very high standard. Great value for money. Staff were excellent

2026-06-17 • via Nuitee
Y
Yvonne • solo_traveller • ie
10
Pros:

Beautiful setting, very friendly & polite staff, exceptionally clean, fabulous pool, excellent breakfast

Cons:

Nothing

2026-06-17 • via Nuitee
R
Rebecca • couple • de
9
2026-06-17 • via Nuitee
K
Karly • solo_traveller • gb
10
2026-06-14 • via Nuitee
J
James • couple • gb
8
This was our second stay and we enjoyed it service in the restaurant is a little on the quick side
Pros:

Breakfast was a good standard hot and cold

Cons:

After booking we were phoned to say spa facilities were not available for our stay but when we arrived we were informed that facilities were indeed available but we had not brought any swimwear

2026-06-10 • via Nuitee
S
Sally • couple • nz
9
Superior place to stay
Pros:

Very convenient for visiting Dumfries House. Huge room and very clean

Cons:

Nothing

2026-06-06 • via Nuitee
O
Oluwayemi • solo_traveller • gb
10
2026-06-03 • via Nuitee
R
Ryan • couple • gb
8
2026-06-02 • via Nuitee
T
thierry • extended_group • be
9
2026-05-30 • via Nuitee
S
Sandy • solo_traveller • gb
8
2026-05-25 • via Nuitee