Hotel Clementine

Hotels
9.4 (2988 reviews)
4-5 St Peters Grove , York , GB
+44 1904 640101

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Luggage storage
Bar
Dry cleaning
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

9.4
Based on 2988 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
R
Rachel • couple • us
10
incredible boutique hotel with a lot of personality and great breakfast.
Pros:

super cute and cozy rooms! beautifully decorated and supplied. breakfast was tasty and very quick.

2026-10-17 • via Nuitee
D
Daniele • couple • it
10
Ottima struttura per pernottare a York
Pros:

La posizione, a 15 min dal centro
La pulizia e la colazione
Il bagno grande e comodo

Cons:

Nulla!

2026-10-17 • via Nuitee
G
Gary • couple • gb
9
Great location and very friendly.
Pros:

Friendly and helpful staff. Proximity to town . Overall decor. Very good heating system and comfortable bed.

Cons:

A few bits and pieces needed attention. Should provide a small fridge and coffee machine .

2026-10-16 • via Nuitee
K
Kerys • couple • gb
10
Lovely would stay again
Pros:

Decor and cleanliness

2026-10-15 • via Nuitee
L
Lisa • family_with_children • gb
10
Well worth a visit
Pros:

Hotel was gorgeous, staff were friendly and always happy and smiling

Cons:

Nothing ..

2026-10-14 • via Nuitee
C
Cheryl • couple • gb
10
Great
Pros:

Lovely staff so helpful good position

Cons:

So friendly

2026-10-14 • via Nuitee
A
Adam • solo_traveller • gb
8
Pros:

Room, bathroom and locatiin.

Cons:

Breakfast was small in relation to the cost.

2026-10-14 • via Nuitee
M
Michael • couple • ch
8
Pros:

Der gesamte Stil des Hotels war wirklich toll. Design an jeder Ecke. Für Leute die gerne ein etwas anderes Hotel haben, ein Augenschmaus. Frühstück war ebenfallls top

Cons:

Chlorhaltiges Tapwater geht gar nicht. Für diese Preisklasse erwarte ich ein abgefülltes Getränk und nicht einfach Wasser aus dem Hahn. Bett war sehr alt und durchgelegen. Irgendwann wirds auch mal Zeit eine neue Matratze zu kaufen. Las but not least. Keine Lüftung und die Zimmerfenster im Ergdeschoss abgeriegelt. Am Morgen war kaum noch Luft im Zimmer, sehr unangenehm. Also entweder Fesnter zum lüften oder eine Lüftung rein ;)

2026-10-14 • via Nuitee
C
Christophe • solo_traveller • fr
9
2026-10-13 • via Nuitee
N
Nadine • couple • gb
10
It was perfect
Pros:

Everything the decor the staff and the location I couldn’t fault anything

Cons:

Nothing at all

2026-10-13 • via Nuitee
E
Elizabeth • couple • gb
10
Pros:

Stunning hotel

2026-10-12 • via Nuitee
S
sarah • couple • gb
10
2026-10-12 • via Nuitee
L
Luc • couple • de
10
Beautiful hotel, nice surroundings
Pros:

Friendly staff, beautiful hotel. They upgraded us to a bigger room, so we had plenty of space. We also enjoyed the complementary tea in the room. There are car parking spaces in front of the hotel or on the street (from 5pm to 10am, if I remember correctly). The neighbourhood of the hotel is very nice, with a beautiful school next to it.

2026-10-10 • via Nuitee
D
Darren • couple • gb
9
A very good boutique hotel ,that really has a lot of charm
Pros:

Excellent well thought out boutique hotel
A good location, that was a short walk into York centre
A the highlight was meeting teddy for cuddles
Staff where all friendly and accommodating
Would recommend

Cons:

Only thing I would of liked would be a fridge in room

2026-10-10 • via Nuitee
T
Tom • family_with_children • gb
9
Pros:

Atmosphere of the hotel. Breakfast was excellent.

2026-10-09 • via Nuitee
I
Ian • couple • au
8
All good
Pros:

The initial room outside was disappointing, but the change to the room inside the house was excellent.

Cons:

nothing really

2026-10-08 • via Nuitee
H
Helen • couple • gb
10
2026-10-08 • via Nuitee
I
Ian • couple • gb
8
2026-10-07 • via Nuitee
C
Catherine • solo_traveller • gb
10
2026-09-19 • via Nuitee
K
Karen • couple • gb
10
Just a lovely place.
Pros:

Beautifully thought about.

Cons:

Very small bedroom

2026-09-18 • via Nuitee