Hotel Clementine

Hotels
9.4 (2860 reviews)
4-5 St Peters Grove , York , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Luggage storage
Bar
Dry cleaning
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cozy atmosphere
Quirky decor
Cleanliness
Cons:
Parking issues
Noisy rooms
Value for money concerns

Categories

Cleanliness
9.2
Reviews mention cleanliness positively overall, but a comment about tight parking implies some detail issues.
Service
10
Multiple reviews highlight friendly and helpful staff.
Location
9.7
Location is frequently praised for proximity to York and accessibility.
Room Quality
8.7
Some comments suggest rooms can be small and have issues such as noises or decor in need of maintenance.
Amenities
9.7
Amenities like a good breakfast and unique decor are positively noted.
Value for Money
8.7
Concerns about extra charges for parking and breakfast affect perceived value.
Food and Beverage
9.2
Food quality is mentioned positively but with some ambiguity on menu pricing.
Overall Experience
10
Most reviews indicate a great overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:39

Property Description

Charming Boutique Hotel with Unique Rooms

Characterful Rooms: Each of our 27 en-suite bedrooms is uniquely decorated with antique furniture, offering a cozy and charming ambiance. Enjoy the convenience of tea/coffee making facilities and complimentary toiletries in your room.

Tranquil Garden Oasis: Unwind in our residents lounge or escape to the private walled garden at the rear of the property. Perfect spots to relax and recharge after a day of exploring the city.

Convenient Location: Located just a short walk from York Minster, Theatre Royal, and the historic city center, Marmadukes Town House Hotel, BW Premier Collection offers easy access to the best of York. Book your stay now for a memorable experience.

Important information:

Guests should please call the hotel to reserve parking for the duration of their stay.

Guests should be aware that due to the number of rooms per room type, the pictures may not represent the exact room booked, but will be an indication as to the type of room booked.

The property do not accept American Express cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

9.4
Based on 2860 reviews
Cleanliness: 9.2
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
T
TheLastGentleman Couples Leeds, West Yorkshire, England
8
The great York coffee drought of 2026
Pros:

We stay in York quite often and fancied a change from the chain hotels we usually use.

Hotel Clementine is part of a small local group of businesses, but feels very much like an independent guesthouse with all the advantages and quirks that entails. We booked a standard room, which was absolutely fine for us as a couple (we actually like each other, which helps). The hotel has a funky, tongue-in-cheek, Georgian post-modern decor throughout, which is fun - and a bit (unintentionally?) Goth!

The rooms were absolutely spotless and serviced every day - and there was a nice bit of garden around the back, which was welcome during the continuing heatwave.

Breakfast was a bit variable for us.

We had some very nice days during our stay, and my meat-eating partner enjoyed the full breakfasts. Poached eggs came out perfect on the days I ordered them.

However, one day I ordered scrambled eggs, which didn't seem freshly prepared. In fact, they were more like mashed boiled/poached eggs. I mixed them with a bit of butter, and all was well.

Our only real upset was over coffee.

Because there was no coffee-maker in the room rate we chose, we really needed that first jolt of caffeine. Unfortunately, there seemed to be a policy of coffee rationing that became a daily battle of wills.

Day one, we received two cups, one each, in a single pot. A cup holds about 150ml of liquid - 200ml tops. A mug is 330ml - so that's about what they gave us. A mug of coffee to *share*.

We tried to circumvent this shadow regulation on day two by asking for two pots of coffee. We got some side-eye, and the pots that arrived had one cup of coffee in them *each*. On the following morning, we asked for additional coffee after we'd finished our ration, and our request was happily accepted. Plot twist: the coffee didn't arrive.

Day four, an unsuspecting French couple arrived. When asked for their drink preference, the lady asked for "a double espresso". Oh, sweet summer child, I thought, as a veteran of the great York coffee drought of 2026. However, I must attest that upon that day, we asked for and did receive additional coffee. Hurrah!

Would I recommend the Hotel Clementine? Yes, yes. But bring coffee bags.

2026-07-25 via Tripadvisor
S
shearsmith solo_traveller gb
10
Lovely hotal
Pros:

Everything about the hotel was lovely 😍

Cons:

This is by far one of the nicest hotel ive stayed in a long time. Super friendly staff the hotel was lovely and clean.

2026-07-25 via Nuitee
Y
Yvonne couple gb
10
A very friendly, warm and welcoming reception. Nothing was to much for the staff.
Pros:

Great hotel, very clean & well presented, fantastic setting. the gardens were a lovely area to relax & the hotel is a great location & very central to all amenities

Cons:

N/A

2026-07-25 via Nuitee
S
Sam solo_traveller gb
10
2026-07-25 via Nuitee
B
Bas couple nl
10
Fabtastische plek om york te ontdekken
Pros:

Zeer vriendelijk personeel, goed ontbijt

Cons:

Niets

2026-07-24 via Nuitee
P
Paul solo_traveller gb
9
2026-07-24 via Nuitee
G
Gabby couple gb
10
2026-07-24 via Nuitee
R
Ruth couple gb
5
A nice hotel, good location & breakfast.
Pros:

The reception staff were helpful.
They also gave suggestions on where to have dinner.
Breakfast was very nice & the location was great.

Cons:

The room was tiny for 2 adults, 2 suitcases & a dog!
The breakfast waitress brought our cooked breakfast straight after giving us our cereal. We asked her to bring it back later -when she did it was cold! Perhaps some training around this might be useful?

2026-07-24 via Nuitee
J
Jean-Baptiste couple fr
10
2026-07-23 via Nuitee
S
Shawn couple gb
10
Bad timing, but an an excellent venue nevertheless
Pros:

Staff were excellent and the room was beautiful

Cons:

Unfortunately we arrived in the middle of an unprecedented heatwave, and the two fans provided In the room were not sufficient for being on the top floor of a building with little ventilation. The staff accommodated is as best as they could however, providing us with buckets of ice on request.

2026-07-23 via Nuitee
P
Peter couple gb
9
perfect apart from air con unit
Pros:

everything was clean and tidy staff were fantastic would defo go back

Cons:

not that i didn't like but tge air con unit was awful to then be told a front desk yes its broken and needs a part ,

2026-07-23 via Nuitee
C
Catherine solo_traveller gb
6
Disappointing second stay here..
Pros:

Comfortable bed. Nice toiletries

Cons:

Our room was the smallest I've ever seen. It's not fair to call it a room for two people. We could barely squeeze into it.

2026-07-22 via Nuitee
J
Jean-Baptiste solo_traveller fr
10
2026-07-22 via Nuitee
E
eddie couple gb
9
2026-07-21 via Nuitee
A
Anne family_with_children gb
10
Couldn't have been better
Pros:

Lovely atmospher. Staff couldn't have been more helpful. Rooms and ensuites lovely
Very quiet and seating areas and garden very attractive
Excellent breakfast
ill definitely stay again

Cons:

Everything was amazing

2026-07-21 via Nuitee
A
Annette extended_group us
7
York was very fun!
Pros:

Enjoyed the sitting room which allowed us to have drinks and visit with others we were traveling with.
Nice that pets were allowed.

Cons:

Being on the top floor was very difficult. Being in our late 60’s and hauling luggage up many flights of stairs was difficult. Also no A/C when York was experiencing record high temperature was quite uncomfortable.

2026-07-21 via Nuitee
M
Molly couple gb
10
Just perfect!
Pros:

Wonderful and quirky place to stay. I came for the night for my graduation and it was a lovely end to a great three years in the gorgeous city of York. If I come back in future for a trip down memory lane I would definitely stay again. The night porter was absolutely brilliant, showing us up to our room late at night after my parents had checked us in - above and beyond to make sure we felt comfortable! also very much appreciate the Yorkshire tea bags - no PG tips in sight yippee! I would recommend to anyone visiting, it perfectly sums up the feel and hospitality of York as a city.

Cons:

We had two different types of biscuits which meant me and my boyfriend fought over the Viennese whirls - to avoid a domestic dispute in future perhaps two packets of the same biscuits… (Of course I am joking, I have no bad notes!)

2026-07-20 via Nuitee
B
BEKİR SAMİ couple tr
8
2026-07-19 via Nuitee
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Phil solo_traveller gb
8
Pros:

The hotel has very quirky decor. The attention to detail in the room was exceptional. The staff were very friendly and helpful, nothing being too much trouble. A good location, a short into the city. We highly recommend the hotel.

Cons:

The breakfast was the only letdown. The quality didn't match the price. A bit more variety on the buffet would have been nice.

2026-07-18 via Nuitee
A
A Sickler solo_traveller us
10
Pros:

Absolutely perfect stay. Desk attendant Cam welcomed us with a bottle of cool water on a warm day after slogging our suitcases from the train station, and went above and beyond to get us checked in early, which was much appreciated after our long journey from Boston. We stayed in the squeaky clean Rowntree Suite and enjoyed the comfortable linens, luxurious shower, and delightful terrace. Decor around the property was quirky and charming, as was the garden. We appreciated being on a quiet residential street away from the noise, but a pleasant leafy walk from all of the main York attractions. Exceptional value for summer. We only wish we could've stayed longer!

Cons:

Creaky floorboards in Rowntree Suite could use some TLC, but this is nit-picking.

2026-07-18 via Nuitee