Hotel Aqua Sopot - Destigo Hotels

Hotels
Dobry Hotel
8.8 (1754 reviews)
ul. Zamkowa Góra 35 , Sopot , pl

Children allowed
Pets allowed

Facilities

Clubhouse
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Delicious food
Cons:
Cleanliness issues
Old room decor

Categories

Cleanliness
7.88
There were complaints about cleanliness in guest reviews, with mentions of dirty rooms.
Service
9.35
Positive feedback on the helpful and friendly staff at the front desk and in the restaurant.
Location
9.39
Guests praised the location for being close to the beach and providing a peaceful environment.
Room Quality
8.34
Usually satisfactory, but some guests noted outdated furnishings and uncomfortable beds.
Amenities
8.37
Amenities were satisfactory, but the lack of a gym or sauna was mentioned.
Value for Money
8.83
Guests felt the prices were reasonable for the quality of service and food.
Food and Beverage
9.38
Breakfasts received high praise for variety and taste.
Overall Experience
8.85
Overall positive experiences, with some concerns addressed but not enough to deter future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Luxurious Accommodation
Experience elegance at Hotel Aqua Sopot, located in Sopot, just steps away from the Aquapark Complex and a short stroll from the sandy beach. Enjoy beautifully decorated rooms with free Wi-Fi and LCD TVs for your comfort.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the hotel restaurant offering a variety of international dishes. Unwind at the bar with a selection of snacks and beverages to satisfy your cravings.

Convenient Amenities
Relax in rooms adorned with warm colors and equipped with satellite TV, an electric kettle, and modern bathrooms. Benefit from 24-hour front desk assistance for laundry and ironing services, ensuring a hassle-free stay.

Book now at Hotel Aqua Sopot and indulge in a luxurious seaside retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GDN

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs PLN 45 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 6 years old stay for 80 zł per person per night when using an existing bed.
    Children from 7 years old to 12 years old stay for 90 zł per person per night when using an existing bed.
    Children from 4 years old to 6 years old stay for 100 zł per person per night when using an available extra bed.
    Children from 7 years old to 12 years old stay for 150 zł per person per night when using an available extra bed.
    People 13 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1754 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 8.85
Łukasz couple pl
7
2026-06-06 via Nuitee
J
Jarek solo_traveller pl
9
Cons:

Bardzo dobra lokalizacja

2026-06-06 via Nuitee
A
Aleksandr solo_traveller pl
10
Если ещё раз в Сопоте, то сюда.
Pros:

Расположение возле моря и парка, чистый номер, хороший завтрак

Cons:

Маловато места для парковок, думаю всем не хватает.

2026-06-05 via Nuitee
P
Paweł couple pl
9
2026-06-02 via Nuitee
A
Anna extended_group pl
10
Bardzo udany pobyt
Pros:

Bardzo miły personel.

2026-06-02 via Nuitee
A
Anna solo_traveller se
9
2026-06-01 via Nuitee
G
Gorka solo_traveller us
9
Pros:

Staff. Location, room, proximity to the train and the beach

Cons:

Everything was ok

2026-06-01 via Nuitee
T
Togtokh couple pl
10
2026-05-29 via Nuitee
M
Magdalena couple pl
6
Cons:

Brak możliwości uzyskania deski do prasowania i żelazka mimo czterokrotnej eskalacji tej kwestii. Nikt nie pochylił się z recepcji aby wyjaśnić sprawę z ekipą sprzątającą w czym jest problem że deską i żelazko nie mogły być dostarczone pomimo, że pracownik recepcji potwierdził ich dostępność do pobrania. „Pomoc” ograniczała się jedynie do wysyłania SMS do ekipy sprzątającej które w ciągu 1,5 h nie była w stanie zrealizować prostego zadania.
Kolejna kwestia to śniadania- brak jedzenia w trakcie po skończeniu się konkretnych produktów np. Jejecznica, kiełbaski, warzywa, cytryna etc. Personel reagował z opóźnieniem co wiązało się z 20 min oczekiwaniem na doniesienie oczekiwanego jedzenia zamiast reagować gdy widzi że coś się już kończy. Dodatkowo brakowało sztućców i też trzeba było się przypomnieć.

2026-05-28 via Nuitee
P
Piotr family_with_children pl
8
2026-05-28 via Nuitee
P
Piotr8888 solo_traveller pl
3
Pros:

Bardzo miła i uprzejma Pani w recepcji.

Cons:

Brak możliwości zjedzenia kolacji o godz 20:35, mało kompetentny personel restauracji...
Jak na cztery gwiazdki w tej cenie to wszystko bardzo przeciętne szczególnie wystrój lobby i restauracji.

2026-05-27 via Nuitee
M
Małgorzata solo_traveller pl
8
2026-05-25 via Nuitee
L
Lech solo_traveller pl
7
2026-05-25 via Nuitee
B
Bacik family_with_children pl
10
2026-05-22 via Nuitee
E
Ewa family_with_children pl
10
2026-05-22 via Nuitee
P
PrzemySlaw couple is
10
2026-05-22 via Nuitee
I
Iga couple pl
8
2026-05-21 via Nuitee
T
Tomasz solo_traveller pl
10
2026-05-21 via Nuitee
H
Hubert extended_group pl
6
2026-05-21 via Nuitee
V
Vasil solo_traveller pl
10
Pros:

Super hotel, komfortowy pobyt, świetna lokalizacja, piękny park na spacery, rewelacyjne śniadanie!!!

Cons:

Niestety brak bezpłatnego parkingu dla klientów, cena za parkowanie przy hotelu wynosi 50 PLN

2026-05-20 via Nuitee