Hotel Chipinque

Hotels
8.3 (368 reviews)
MESETA DE CHIPINQUE 1000 , Monterrey , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Staff helpfulness
Natural surroundings
Food quality
Cons:
Cleanliness issues
Room quality concerns
Restaurant service
Not all amenities available

Categories

Cleanliness
7.63
Some reviews cited cleanliness issues, such as rooms not being clean and maintenance needs.
Service
8.9
Most reviewers appreciated the staff's helpfulness, though there were some negative comments about reception service.
Location
9.14
Numerous reviews highlighted the beautiful location and nature surrounding the hotel.
Room Quality
7.59
Multiple comments noted that rooms felt outdated and lacked certain amenities.
Amenities
8.12
Amenities received mixed feedback; while many were good, some were reported as out of service.
Value for Money
8.08
Value perception was mixed, with some feeling the price did not match room quality.
Food and Beverage
8.33
Food quality was generally praised, although service in the restaurant received criticism.
Overall Experience
8.6
Guests overall enjoyed their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:41

Property Description

Mountain Views and Nature Retreat
Hotel Chipinque offers a serene escape in the Chipinque Ecological Reserve, boasting stunning mountain views. Guests can unwind in the midst of nature while still being just a short drive from the city center.

Luxurious Amenities
From a tennis court to an outdoor pool and a spa with a temazcal sauna, this hotel provides a range of luxurious amenities for guests to enjoy. The chalets even come equipped with a cozy fireplace, perfect for chilly evenings.

Convenience and Comfort
With 24-hour reception, free Wi-Fi, and free parking, Hotel Chipinque ensures convenience for all guests. The option of massages in the spa adds an extra touch of relaxation to your stay.

Experience a perfect blend of nature and luxury at Hotel Chipinque. Book now for an unforgettable retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for MXN 270 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 368 reviews
Cleanliness: 7.63
Service: 8.9
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.33
Overall Experience: 8.6
G
Gabriela • family_with_children • mx
10
excelente
Pros:

habitaciones restaurante alberca

Cons:

queria comprar un recuerdo y el guardia de la ultima caseta no me permitio accesar a comprarlo

2026-07-04 • via Nuitee
M
Maria • extended_group • mx
9
Excelente
2026-07-03 • via Nuitee
V
Vivi • solo_traveller • mx
10
Mi lugar favorito
Pros:

Está padrísimo! Vistas increíbles! Convivencia con la naturaleza, cero ruido

2026-07-03 • via Nuitee
A
Alfredo • family_with_children • mx
8
Pros:

Limpio, excelente atención del personal. Contacto con la naturaleza.

Cons:

Instalaciones algo antiguas

2026-06-29 • via Nuitee
O
Oscar A • solo_traveller • mx
10
2026-06-28 • via Nuitee
A
ALMA DELIA • couple • us
9
2026-06-27 • via Nuitee
K
Kayla • couple • us
7
2026-06-27 • via Nuitee
P
Pablo • family_with_children • mx
10
Buena experiencia por la naturaleza y comodo
Pros:

La Vista hacia las montañas

Cons:

Les mande mensaje para ver si me podrían dar alguna recomendacion ya que el motivo de la estancia era festejar el cumpleaños de mi esposa y me respondieron días después de la reserva

2026-06-26 • via Nuitee
J
Jung • solo_traveller • mx
10
2026-06-25 • via Nuitee
S
Sara Alicia • solo_traveller • mx
8
2026-06-23 • via Nuitee
S
Sara Alicia • solo_traveller • mx
8
Pros:

Que está en el cerro

Cons:

El personal ( mesera y recepcionista no amables

2026-06-23 • via Nuitee
I
Iris miroslava • solo_traveller • mx
9
2026-06-23 • via Nuitee
A
Alejandro • couple • mx
7
Conforme
Pros:

Lo que me gusto mas fue las instalaciones fuera de las habitaciones, la alberca, restaurante

Cons:

El cuarto en cuestion que se iba la luz, la pantalla

2026-06-22 • via Nuitee
W
Wei • family_with_children • mx
6
2026-06-22 • via Nuitee
R
roberto • solo_traveller • us
9
Good 👍 experience overall
Pros:

View , hospitality

Cons:

No shampoo or conditioner and body cream they forgot to put it

2026-06-21 • via Nuitee
A
Ariadna • couple • mx
9
2026-06-16 • via Nuitee
A
Adan • solo_traveller • us
10
2026-06-14 • via Nuitee
X
Ximena • couple • mx
3
No vale nada la pena :c
Pros:

La ubicación es bonita por el bosque / parque

Cons:

Está súper descuidado, el cuarto tiene menos de lo mínimo que tienen otros hoteles más comerciales; nos dejaron dos almohadas viejísimas (duras y con bultos). El “clóset” tenía 3 ganchos que claramente se veían que habían sido olvidados por huéspedes, el clima hacía un ruido horrible altísimo, la cama estaba también con bolas o hundida en partes, el cuarto está súper chiquito y la vista es MEH, no se veía nada. El cubre colchón no abarcaba todo y se movía a la más mínima provocación, la sábana estaba rasgada y con hoyos. Nos dejaron solamente DOS toallas, ninguna para las manos, ni tapete para el baño. Debajo de la cama estaba súper sucio lleno de polvo y pelusas. El staff cero amigable, no les importó si estábamos de visita en la ciudad o celebrando algo (cosa que si), nos vieron salir al parque y no hubo algún interés en cuidarnos o estar al pendiente, o instrucciones para hacer hiking. Tampoco nos instruyeron y ofrecieron actividades dentro del hotel más que el poder pedir juegos de mesa. El servicio a la habitación fue rápido pero te llevan todo en platos desechables, nada de vajilla o tazas.

2026-06-14 • via Nuitee
A
Arquitecto Fer • solo_traveller • mx
10
2026-06-13 • via Nuitee
L
lorena • extended_group • mx
6
2026-06-10 • via Nuitee