The Country Inn of Lancaster

We were in seperate building and they didn’t have breakfast as promised! Said it was because not many was staying in second building, so what- we didn’t matter??!! Ridiculous. Also black mold in ac vents!!!

This was my second time staying the Country Inn of Lancaster, and it does have advantages like being close to the convention center in downtown Lancaster that I visited multiple times a day; a quiet location a bit away from the main highways, etc. The staff is young and polite, and though the buildings are old, they’re free of mould or dust. Plus, the surroundings are clean and well-kept. Will admit that the place has its own old-world charm.

However, this also means that things break down and aren’t fully serviced. There aren’t enough elevators or elevator access to all rooms and buildings. Lugging a heavy suitcase up and down steep wooden staircases isn’t a joke. Some of the doors in the rooms have peeling and cracking wood (which may be a particular danger for those traveling with kids). The worst part is the complimentary breakfast. The offerings aren’t much, plus both the 1st and 2nd morning were disappointments—the toasters broke down and I had to heat my bread in the only microwave; the next day they completely ran out of bread and bagels although there was still a half hour to go before breakfast time ended. No real effort was made to find a replacement toaster or to source bread when they ran out (just bread from a local grocery store would’ve been sufficient). Also, they promise a late room service menu from their nearby sports bar and grill but don’t bother—that number is never answered. Go ahead and order food from your smartphone instead.

Also keep in mind that the inn’s a big hit with families with small children so their noise from other rooms disturbs your peace. I see that management is in the process of building, renovating, and remodeling, so hopefully their appliances also get a refresh. As of now, not a great experience.

We’ve stayed here before, and it’s been overall okay. Unfortunately, the rooms seem like they’ve been getting a bit worse with each visit. On a positive note, we did have a few issues with our room, but the front desk employees, Nathan and Cohen, were incredibly friendly and helpful. They did everything they could to take care of the issues, especially since there wasn’t a maintenance person available. We really appreciated their willingness to try and help and their great customer service.

We have stayed at this hotel several times over the years and LOVED it, The Location, Staff , Atmosphere, Just was a homey warm place, But this trip we were so disappointed that things are absoulutely not the same as we remember. We were told the rooms only get cleaned every 3 days after returning to find our garbage not emptied the towels on floor and the toilet paper not replaced as well as we had no bath wash once it ran out , the vending machines all removed and the Ice Machine only on 1st floor near lobby. The hotel smelled musky and just so not like the several times we been there before, to add we are very unhappy as we called to order food from the "Your Place" restaurant at 8:30PM was told they will bring the food to the hotel lobby desk and we called a couple of times down to lobby desk to see if was there yet , finally 9:30 PM we called restaurant to see where food was and the person who answered said they don't bring food but it was there waiting at restaurant if we wanted to get it. This would of meant it was laying there now over hour and cold, We called lobby desk and was told they would take care of it with the manager and that we would not be charged by the way the girl on phone told us to hold ad then ran the food to lobby desk which we now refused as it was over hour laying around, but just saw on our bill it was charged, I called Hotel I am still waiting for callback to straighten this matter out. Hopefully it will be taken off our bill. I would think this hotel.was taken over by new management because its definitely going downhill and to bad it use to be a nice place to stay, so unfortunately this will be our last time going to Country Inn or referring it as we always did. I will on a better note say we had 2 very pleasant young men running desk at night Nathan and Hunter to them we give a thumbs up.

Best part was the hot tub.
😔 Gotta drive long distances to get to attractions the breakfast was lack luster ended up going out to eat cause the restaurant next door was too expensive plus I wasn't informed that they didn't take cash until I drove all the way up from Virginia and whoever decided that it was a good idea to put tile floor pool deck instead of concrete is a pure genious....NOT, oh the pool water was so cold 🥶 even frosty's snowballs would fall off and on top of that our room was dirty when we walked into the room and when I asked the desk they said they only clean the rooms if someone stays 3 nights or more they need to submit a request for house keeping will probably come back to Lancaster but not this hotel.......oh the two college kids behind the counter didn't seem to want to be there.....oh my girlfriend found some kind of dark matter on the toilet.

Loved the pool, hot tub and the country feel/decor at the hotel. It was convenient to all Lancaster attractions.

We loved the quaint little hotel. Everyone was friendly. There were games to borrow in the lobby, a little library shelf on our floor, little pumpkins to paint. There were always people gathered in common areas enjoying each other. Such a cute little place.

Old fashion 🙏🙏

Very clean. Homey, decorated pumpkins for free, free popcorn, games and activities, went with 10 others and we brought food to eat- very accommodating

We stayed for the first time here and it was great! The only down fall was the loosened shower rod which created water leak on the floor each time we showered but it was an easy clean up. Needed a couple more handicapped parking spots in front of the second building but highly recommend this place and will stay again!

I was charged a $320 plus a $100 hold when I checked in so $420 was deducted from my bank account and then day I check out another $320 was deducted from my bank account I did get the $420 credited back to my account in a couple of days but I felt like this was a $420 hold not $100 like I was told if I wouldn't of had extra money in my account I could of overdrawn my account without knowing it. This is the only hotel I have ever stayed at that did this I had hotels charge me a $100 hold before but was never charged when I checked in and checked out even though they did credit the one after a few days but I was told $100 not $420 for this reason I will never stay here again

Nice location, room was clean, the lady that worked in the breakfast area was very friendly and helpful with information about the area. Would definitely stay there again.

This is our second time staying here and we love it! The place is clean and cozy. Our family loved playing the games in the lobby, sitting on the porch, sipping coffee and painting the pumpkins provided by the inn. We will definitely be back!

The staff was absolutly wonderful!!!! We will definitly be stayingthere again!!!! We highly recommend this hotel!!!! The handicapped room was exactly what I needed!!! Great job!!!

Clean room

Older hotel. Bathrooms updated and super nice but main room and hallways need updated. As others mentioned, some odd smell which could be the carpets. Breakfast is basic but all good.
Staff were all great and super friendly. Housekeeping staff cleaned room daily on our stay

No wonder

For a lower budget hotel this place is very nice. I read some reviews with some concern but found none of them present. The staff was very friendly, the room was clean, the bathroom was spotless with a great sized vanity and nice sized towels.

They have the best beds and softest pillows. No back pain here. The staff is wonderful. Happy to see you. They have a restaurant and bar in the same parking lot. Great food and staff there also.

Happy with everything at the Country Inn of Lancaster.
Will come back again.