Kagoshima Sun Royal Hotel

Hotels
8.3 (1858 reviews)
Yojiro 1-8-10 , Kagoshima , jp
+81 99-253-2020

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great food options
Good location with views
Cons:
Limited shuttle service
Some amenities need renovation
Issues with towel service

Categories

Cleanliness
8.13
The room was clean, but some guests noted issues like not receiving fresh towels during eco-cleaning.
Service
8.6
Staff were described as excellent and attentive, contributing positively to the overall experience.
Location
8.44
The hotel has a good location with views of Sakurajima, and convenient shuttle services.
Room Quality
8.19
Rooms were generally comfortable and well-maintained, although some appeared old.
Amenities
8.02
The hotel amenities include decent onsens and shuttle services, but the onsen needs renovation.
Value for Money
8.28
Good value in relation to quality and price, though some setbacks noted.
Food and Beverage
8.53
The breakfast variety and quality were praised, adding positively to the dining experience.
Overall Experience
8.2
Overall satisfaction varied, but the positive aspects largely outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:38

Property Description

Luxurious Hot-Spring Bath with Stunning Views
Experience a 13th-floor hot-spring bath overlooking Kagoshima Bay at Sun Royal Hotel. Enjoy French and Japanese dining options, 24-hour reception, and convenient shuttle service to JR Kagoshima-Chuo Train Station.

Comfortable Rooms with Spectacular Views
Relax in rooms with views of Kagoshima city or Sakurajima Island, equipped with en suite baths, air conditioning, free wired internet, and satellite TV. Indulge in amenities like slippers, green tea, and pay-per-view programs.

Dining and Entertainment Options
Savor Western buffet breakfast at Trian, French cuisine at Phoenix, and fresh Japanese dishes at Shichisai. End your day with cocktails and panoramic views at Sky Bar Subaru.

Book your stay at Sun Royal Hotel for a luxurious and unforgettable experience.

Important information:

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Free shuttles depart from JR Kagoshima-Chuo Train Station. The shuttles run on a schedule and depart from the East 18 stop.
For most update information, please refer to the hotel official site.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥2,200 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1858 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.02
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.2
礼子 • couple • jp
8
良かった
Cons:

大浴場の足拭きタオルが2日目びしょ濡れで気持ち悪かった。清掃の方がいましたが交換せずタオルの回収のみでした。その方は二度とも来ていましたが私が上がるまで交換されませんでした。それが残念でした

2026-07-25 • via Nuitee
K
KAYO • solo_traveller • jp
7
朝の温泉、桜島から登る太陽✌️
Pros:

あの値段で温泉に入れて、クーラーもよく聞いてて食事も美味しかった。

Cons:

申し込む時、シービューと書いてあったので桜島と海側を期待したけど、海側ではなかった。

2026-07-24 • via Nuitee
N
Nakashima • solo_traveller • jp
7
金額の割に良かったです
Pros:

フロントスタッフの対応
荷物スタッフの対応

Cons:

温泉の朝オープンが遅い
食事のスタッフの対応がスムーズに進んでいない

2026-07-24 • via Nuitee
小田原 • solo_traveller • jp
8
2026-07-23 • via Nuitee
川添 • solo_traveller • jp
10
2026-07-20 • via Nuitee
A
Aleksander • family_with_children • at
9
Beste
Pros:

Sehr schönes gediegenes Hotel mit einem perfekten Blick auf den Sakurajima!
Frühstück und Abendessen ist ein ein umfangreiches Buffet, wo denke ich für jeden etwas dabei sein sollte! Auch das Panoramabad ist sehr schön mit Aussicht auf den Vulkan.

Besonders hervorheben möchte ich das freundliche und zuvorkommende Personal, das sich jederzeit für jedes Anliegen kümmert. Auch die Bar mit einem sehr netten Barkeeper und Restaurantchef verdient eine Erwähnung.

Wir fanden den Aufenthalt sehr erholsam und wundervoll. Danke für die schöne Zeit!

2026-07-20 • via Nuitee
S
Sandrine GrD • solo_traveller • fr
9
2026-07-20 • via Nuitee
C
Christian • solo_traveller • ae
8
2026-07-19 • via Nuitee
K
Kajsa • couple • se
8
2026-07-19 • via Nuitee
T
tetuya • solo_traveller • jp
9
Pros:

ロケーションが良かった

Cons:

ウェルカムドリンクがなかったこと

2026-07-19 • via Nuitee
T
takafumi • solo_traveller • jp
7
2026-07-16 • via Nuitee
P
pine • solo_traveller • jp
10
2026-07-14 • via Nuitee
伊都子 • solo_traveller • jp
10
2026-07-14 • via Nuitee
M
Michiyo • couple • jp
8
よかった
Pros:

食事

Cons:

サウナ
臭いが気になった
水風呂もほしい

2026-07-12 • via Nuitee
M
MAHO • couple • jp
6
2026-07-12 • via Nuitee
H
haruo • couple • jp
9
2026-07-12 • via Nuitee
M
Mariko • solo_traveller • jp
8
Pros:

大浴場。ディナーのスイーツが美味しかった。

Cons:

ブュッフェのライブキッチンがほとんどない。朝夜同じものが並んでいる。

2026-07-10 • via Nuitee
幸菜 • solo_traveller • jp
8
2026-07-09 • via Nuitee
J
Jean Louis • solo_traveller • fr
6
Pas terrible malgré la vue
Pros:

L’emplacement face au volcan, même si la vue est un peu encombrée par les immeubles au pied de l'hôtel.

Cons:

Chambre vieillotte, pas très grande.
Balcon inaccessible, dommage.
Salle de bains peu pratique et très datée, un gros rafraîchissement s’impose.

2026-07-07 • via Nuitee
K
KAZUNOBU • family_with_children • jp
8
最高でしたよ。
Pros:

窓から見える、桜島のロケーションが最高
部屋にテーブルと椅子があるのもゴージャス感を高めてる

Cons:

部屋にミネラルウオーターの1本くらいあると嬉しいかな。
子供がサウナの入り方（マットの使い方等）が分からなかったみたいだから、説明書きが欲しいかな。

2026-07-06 • via Nuitee