Kagoshima Sun Royal Hotel

Hotels
8.3 (1825 reviews)
Yojiro 1-8-10 , Kagoshima , jp

Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great food options
Good location with views
Cons:
Limited shuttle service
Some amenities need renovation
Issues with towel service

Categories

Cleanliness
8.13
The room was clean, but some guests noted issues like not receiving fresh towels during eco-cleaning.
Service
8.6
Staff were described as excellent and attentive, contributing positively to the overall experience.
Location
8.44
The hotel has a good location with views of Sakurajima, and convenient shuttle services.
Room Quality
8.19
Rooms were generally comfortable and well-maintained, although some appeared old.
Amenities
8.02
The hotel amenities include decent onsens and shuttle services, but the onsen needs renovation.
Value for Money
8.28
Good value in relation to quality and price, though some setbacks noted.
Food and Beverage
8.53
The breakfast variety and quality were praised, adding positively to the dining experience.
Overall Experience
8.2
Overall satisfaction varied, but the positive aspects largely outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:38

Property Description

Luxurious Hot-Spring Bath with Stunning Views
Experience a 13th-floor hot-spring bath overlooking Kagoshima Bay at Sun Royal Hotel. Enjoy French and Japanese dining options, 24-hour reception, and convenient shuttle service to JR Kagoshima-Chuo Train Station.

Comfortable Rooms with Spectacular Views
Relax in rooms with views of Kagoshima city or Sakurajima Island, equipped with en suite baths, air conditioning, free wired internet, and satellite TV. Indulge in amenities like slippers, green tea, and pay-per-view programs.

Dining and Entertainment Options
Savor Western buffet breakfast at Trian, French cuisine at Phoenix, and fresh Japanese dishes at Shichisai. End your day with cocktails and panoramic views at Sky Bar Subaru.

Book your stay at Sun Royal Hotel for a luxurious and unforgettable experience.

Important information:

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Free shuttles depart from JR Kagoshima-Chuo Train Station. The shuttles run on a schedule and depart from the East 18 stop.
For most update information, please refer to the hotel official site.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KOJ

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥2,200 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1825 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.02
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.2
Y
Yasuhiro solo_traveller jp
8
2026-06-13 via Nuitee
Y
yasunori solo_traveller jp
10
2026-06-11 via Nuitee
K
KOICHIRO solo_traveller jp
6
2026-06-10 via Nuitee
由美子 solo_traveller jp
10
良い感謝
Pros:

きれいでした。
またスタッフの方もとても良い感じでした。
前日になっての日程変更にも対応頂き助かりました。

2026-06-08 via Nuitee
Y
yukio extended_group jp
5
満足です
Pros:

お得感があり、桜島を見ながら温泉に入るのは最高でした

Cons:

古いことかな

2026-06-08 via Nuitee
F
FUNASE solo_traveller jp
7
2026-06-08 via Nuitee
H
HARUNA couple jp
10
2026-06-08 via Nuitee
G
Genki solo_traveller jp
9
2026-06-08 via Nuitee
H
Hisashi solo_traveller jp
2
この味では2度と行かん
Pros:

玉ねぎが辛くなかった

Cons:

料理が全て冷めきっていてただ並べてあるという感じ
コーヒーマシンが最低
大風呂がお湯が止まってドバドバ出る源泉掛け流しにしてもらいたい
お湯に勢いが無い

2026-06-05 via Nuitee
A
Abe solo_traveller jp
10
Pros:

すべて満足

2026-06-02 via Nuitee
T
Tazuko extended_group jp
7
ロケーションは最高でも 快適さはイマイチ
Pros:

空港リムジンのバスターミナルに送迎バスが定期便でいるので 繁華街や駅から離れていても良かった
桜島が正面に見えて ロケーションが良い

Cons:

部屋に用意されているコーヒーカップが小さくて お茶やコーヒーの量と合わないので ティーパックなどに合うカップを用意して欲しい

朝食会場のカップも小さいので何度かおかわりしなければいけなかった
ベットの質が良くないし クーラーの音がうるさい

2026-06-01 via Nuitee
C
CHIH TING solo_traveller tw
8
2026-06-01 via Nuitee
T
Tomoko couple jp
5
2026-06-01 via Nuitee
T
TAKAGI extended_group jp
9
Pros:

ロケーション

Cons:

コンビニが近くにない

2026-05-31 via Nuitee
M
Masayo couple gb
8
Great view
Pros:

Location, great Sakurajima view from a window

Cons:

Bath space

2026-05-31 via Nuitee
K
Keiko solo_traveller jp
9
2026-05-31 via Nuitee
S
Su-Ting solo_traveller hk
8
It was a very pleasant stay
Pros:

Hot spring bath

Cons:

no breakfast

2026-05-30 via Nuitee
B
Beipei couple sg
9
A serene stay by the seaside with volcano view.
Pros:

Panorama view of the Sakurajima from the hotel room & lounge.

2026-05-30 via Nuitee
M
MASAKO couple jp
9
食事最高❣️
Pros:

鹿児島市内に近い。
ホテルのおもてなしがとても感じられました。
食事は、魚介類が新鮮で、地元の食材が多く考えられていました。おしゃれなお酒のつまみ感溢れる素晴らしいものでした。

Cons:

私達が利用した日は、天気が悪くて、せっかくお風呂も部屋からも桜島が見えるはずだったのに、残念な結果になりました。でも、それ以上に、ホテルのおもてなしが感じられる、素晴らしいホテルでした。大体のホテルは、良くても、もう、おしまいが多いけれど、桜島が見えなかったことにより、どーしてももう一回桜島がこの場所で見たい❣️と、思いました。

2026-05-28 via Nuitee
S
Stephen solo_traveller ie
9
Old style hotel with beautiful views
Pros:

The hotel has a unique feeling to it. Like stepping back in time.
The facilities are great; shuttle bus to the station and tenmonkan, an onsen and a buffet breakfast with plenty of variety. The view of Sakurajima from the upper floor was also exceptional.

Cons:

The room was a little dated but that could be a plus
There was a little wait for breakfast but this was communicated to me the day before

2026-05-27 via Nuitee