Hotel Seri Malaysia Genting Highlands

Hotels
•
Hotel Seri Malaysia
6.5 (230 reviews)
No.11, Jalan Jati 1, Goh Tong Jaya , Genting Highlands , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Good staff
Location is very good
Cons:
Room cleanliness issues
Old furniture

Categories

Cleanliness
4.83
Room is dirty, toilet not very clean, towel very long lasting used.
Service
8.3
Good staff, very friendly and helpful.
Location
8.34
Location is very good, easy to find food.
Room Quality
4.79
Old furniture and room telephone not functioning.
Amenities
6.32
Standard quality for this hotel tier.
Value for Money
6.78
Standard quality for this hotel tier.
Food and Beverage
6.33
Standard quality for this hotel tier.
Overall Experience
6.3
Overall satisfaction noted in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:15

Property Description

Convenient Location
Hotel Seri Malaysia Genting Highlands is conveniently located near popular attractions such as First World Plaza and Royal Selangor Pewter Factory.

Comfortable Accommodation
The rooms at this 2-star hotel are equipped with essential amenities like air conditioning, TV, and free toiletries for a comfortable stay.

Free Wifi and Room Service
Guests can enjoy complimentary WiFi and convenient room service during their stay at Hotel Seri Malaysia Genting Highlands.

To book your stay at this conveniently located and comfortable hotel, visit our website now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that extra bed charges do not include breakfast.
Guests are required to pay a refundable deposit upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.5
Based on 230 reviews
Cleanliness: 4.83
Service: 8.3
Location: 8.34
Room Quality: 4.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 6.33
Overall Experience: 6.3
Z
Zainab • couple • my
7
2026-07-03 • via Nuitee
A
AlekBB • extended_group • th
9
2026-06-30 • via Nuitee
C
Chalitsuda • extended_group • th
6
2026-06-29 • via Nuitee
P
peter • couple • my
5
2026-06-18 • via Nuitee
S
SITI NUR KHADIJAH • couple • my
8
Good
Pros:

Good

Cons:

-

2026-06-18 • via Nuitee
A
Amin • solo_traveller • my
10
2026-06-14 • via Nuitee
• extended_group • my
1
2026-06-11 • via Nuitee
N
Nor’Ashikim • couple • my
5
Just use it to sleep thats all
Pros:

Well nothing much but since it’s already old hotel and have a long established hotel in Malaysia. It’s time to do major refurbishment to keep Malaysia name. Seri means what and put the country name for the hotel so do some work.

Cons:

As I mention at the like section

2026-06-09 • via Nuitee
M
MOHAMMAD DANNY SYAFIQ WON • solo_traveller • my
8
2026-06-06 • via Nuitee
R
Reiynnish • solo_traveller • my
1
Pros:

Location

Cons:

- clogged bathroom floor, toilet flush not good
- condiition and cleanliness is even worse than the cheaper rumah tumpangan
- the whole hotel need some major refurbishing,

2026-06-04 • via Nuitee
D
De Leon • couple • my
3
Overnight stay of 200 for 3 maybe reasonable/cheap but the basic decent facility is not there. Not coming back here
Pros:

Location only

Cons:

Everything, from the room to the staff service to the breakfast. Definitely not coming back here

2026-06-03 • via Nuitee
M
MOHAD SUHAIMI • couple • my
6
Pros:

It is away from busy area of genting. The breakfast and meals are delicious

Cons:

The facilities are old and smelly

2026-06-03 • via Nuitee
H
Haziq • couple • my
8
Pros:

Simple but nice, brings me back to early 2000s, good quality with low price

Cons:

The parking lot super scary and sketchy

2026-06-03 • via Nuitee
H
Huat • solo_traveller • my
6
The room is noisy because it face the road so noise from cars outside
Pros:

I did not take breakfast

Cons:

I expect to have hair dryer & slipper in the room

2026-06-01 • via Nuitee
S
Shida • extended_group • my
6
To improve cleannesses in the room
Pros:

Good location easy to find food

Cons:

not clean and look so old

2026-05-31 • via Nuitee
T
taslim • solo_traveller • my
5
Cons:

Lantai berhabuk, bila komen staff jawab, biasa la puan bangunan dah lebih 30tahun.
Tapi kebersihan dan bangunan lama 2 benda yang berbeza

2026-05-31 • via Nuitee
D
Dancing • family_with_children • my
6
Pros:

Everything was good

2026-05-27 • via Nuitee
P
PRABAH • solo_traveller • my
7
2026-05-26 • via Nuitee
T
Tengku Efanizam • family_with_children • my
5
recomended hotel for short vacay.
Pros:

twin room: the interior is good. new furniture
cafeteria: food is superb, kind & polite staff

Cons:

family room: not enough AC, old furniture. no refregirator & no welcome dish / letter. this is compare to another outlet. during checkout time, maybe the housekeeper shutting down the electricity supply at 1200 sharp

2026-05-24 • via Nuitee
I
Iqa Jazz • solo_traveller • my
5
Pros:

-

Cons:

Toilet, room

2026-05-20 • via Nuitee