Sheraton Shantou Hotel

Hotels
•
Sheraton
8.8 (227 reviews)
Block 11, Logan Century Mansion , Shantou , CN
+86 572 229 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Nice amenities
Cons:
Pillow comfort
Room cleanliness issues

Categories

Cleanliness
7.91
There was mention of a mouldy smell in the room, which affects cleanliness.
Service
9.38
The staff were consistently described as friendly and helpful.
Location
9.42
Several reviews praised the good location close to shops and restaurants.
Room Quality
8.37
Room was generally acceptable; however, concerns about the pillow and mouldy smell were noted.
Amenities
8.9
The hotel offers a pleasant swimming pool and good breakfast variety was mentioned.
Value for Money
8.86
Given the overall positive reviews, the value for money is considered fair.
Food and Beverage
8.41
Breakfast options could be improved for non-Chinese food.
Overall Experience
9.18
Overall positive experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:54

Property Description

Luxurious Amenities and Convenient Location

Sheraton Shantou Hotel offers a perfect blend of luxury and convenience. With an outdoor pool, a grand ballroom, and free Wi-Fi, guests can indulge in comfort and style. The hotel's proximity to key attractions like the Suning Shopping Mall and various parks makes it an ideal choice for travelers seeking entertainment and relaxation.

Elegant Accommodations with Modern Facilities

The guest rooms at Sheraton Shantou Hotel are designed with modern decor and unique Chaozhou style, providing a comfortable retreat. Each room is equipped with a flat-screen TV, a safety deposit box, and a minibar. The attached bathroom features a rainforest shower and complimentary toiletries, ensuring a relaxing stay for guests.

Culinary Delights and Business Services

Feast on a variety of international cuisines at the on-site restaurant, or savor authentic Cantonese dishes at the Chinese restaurant, YUE. Additionally, the hotel offers a fitness center, meeting rooms, a kids' club, and a business center, catering to both leisure and business travelers. Book your stay at Sheraton Shantou Hotel for a memorable experience.

Important information:

For the child shorter than 47 in, breakfast is free.
For the child between 47 in-59 in tall, a discount of 50% is applicable.
For the child taller than 59 in, breakfast should be paid in full.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SWA

Location

Guest Reviews

8.8
Based on 227 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
Y
YU LIAN • solo_traveller • au
10
2026-09-06 • via Nuitee
Q
Qicong • couple • au
9
2026-08-27 • via Nuitee
V
Vinod • family_with_children • au
10
Great stay, daily room cleaning and professional staff
Pros:

Helpful staff, in-house restaurants, gym, swimming pool and very professional service

Cons:

The room is smaller for a family

2026-08-21 • via Nuitee
C
Chenyu • couple • tw
4
Pros:

服務態度不錯

Cons:

煙味瀰漫，禁菸房也是抽煙抽得亂七八糟

2026-08-03 • via Nuitee
B
Berkay • solo_traveller • tr
8
Not bad.
Pros:

Good location overall, nice breakfast. Friendly staff.

Cons:

Rooms are pretty old and mine was a little smelly. It's either the ventilation or the furniture - I can't tell but it wasn't what you expect when you stay at Sheraton.

2026-08-03 • via Nuitee
Y
Yuen Fun Joanna • solo_traveller • hk
8
Pros:

職員態度

Cons:

出車安排

2026-07-19 • via Nuitee
T
Takorn • extended_group • th
10
2026-07-04 • via Nuitee
S
Swee Hong • solo_traveller • sg
9
Pros:

I had a wonderful stay at the Sheraton Shantou (Jun 2026).

The location is absolutely perfect. It sits in a quiet neighborhood, ensuring a peaceful night's sleep, yet it is incredibly convenient. A popular shopping mall, a famous food street, and numerous local eateries are all within easy walking distance.

The breakfast buffet was a major highlight of our stay! They offer an amazing spread of both international dishes and authentic local specialties. It was fantastic being able to taste a wide variety of Shantou's famous local cuisine right inside the hotel.

The staff throughout the hotel were incredibly friendly and welcoming. Additionally, housekeeping did a phenomenal job—our room was properly maintained, spotless, and comfortable every day.

2026-06-29 • via Nuitee
C
christian • solo_traveller • pl
9
Pros:

Beutifull and have everything you need for spending a business leisure time

2026-06-01 • via Nuitee
Y
Yiu Shuen • extended_group • hk
8
2026-05-26 • via Nuitee
A
Annette • solo_traveller • nz
7
Pros:

Good location.

Cons:

Even non smoking room but you still can smell the cigarettes smoked.
Swimming pool outside only.

2026-04-26 • via Nuitee
S
Sabrina • extended_group • tw
10
Pros:

轉個彎走出去就是萬象城，位置鬧中取靜，酒店前還有個小公園，房間的浴室超大很棒

2026-04-18 • via Nuitee
Y
Yi Heng Francis • couple • us
10
2026-04-16 • via Nuitee
L
lingling • couple • tw
4
2026-04-13 • via Nuitee
H
HUACHEN • family_with_children • au
10
2026-04-04 • via Nuitee
D
Don • family_with_children • sg
9
Overall great with 1 minor issue
Pros:

The room was spacious and clean. The facilities were great and the breakfast spread was adequate.

Cons:

We were informed that it was a non smoking hotel. However as we stepped into our room, it smelt really strongly of cigarettes.

2026-03-27 • via Nuitee
Çetin • extended_group • tr
9
2026-03-27 • via Nuitee
S
Sabrina • extended_group • tw
10
鬧中取靜的舒適酒店
Pros:

轉個彎就到熱鬧的地區，有萬象城，蘇寧廣場…
酒店對面還有個清幽的小公園

2026-03-08 • via Nuitee
K
KING CHIU • family_with_children • hk
9
2026-01-19 • via Nuitee
N
Nilanka • solo_traveller • lk
6
2026-01-19 • via Nuitee