Ascott Kuningan Jakarta

Hotels
Ascott
8.8 (104 reviews)
Ciputra World 1, Jalan Prof Dr Satrio Kav 3-5, Jakarta, Jakarta, 12940 , Jakarta , ID

Facilities

Meeting rooms
Fitness facilities
Electric car charging station
No single-use plastic water bottles
Guest education on local ecosystems and culture
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Convenient dining and shopping
Excellent service
Nice location
Cons:
Food is a bit expensive

Categories

Cleanliness
8.76
Standard quality for this hotel tier
Service
9.23
Excellent service, as highlighted in the review.
Location
9.27
Nice location directly connected to the mall.
Room Quality
8.72
Moderately spacious with a modern atmosphere.
Amenities
8.75
Standard quality for this hotel tier
Value for Money
8.71
Standard quality for this hotel tier
Food and Beverage
8.26
Food is good but a bit expensive.
Overall Experience
8.73
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:26

Property Description

Welcome to Ascott Kuningan Jakarta, your premier destination for a luxurious stay in the heart of the city.

Recreational Opportunities
Dive into relaxation with our outdoor pool or challenge friends at the outdoor tennis court. With a fully equipped fitness center, staying active is easy and enjoyable.

Dining and Room Service
Savor delectable meals at our onsite restaurant or indulge in convenient room service during limited hours. Start your day with a hearty continental breakfast, available for a modest fee, ensuring you’re fueled for your adventures.

Family-Friendly Amenities
With 185 spacious guest rooms featuring fully equipped kitchens, complimentary internet access, and 40-inch LED televisions, you’ll feel right at home while enjoying the comforts of modern living.

Experience the vibrant energy of Jakarta; book your stay at Ascott Kuningan Jakarta today!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 104 reviews
Cleanliness: 8.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.73
عمر solo_traveller sa
10
2026-05-30 via Nuitee
F
Fahd couple ae
8
2026-05-25 via Nuitee
F
Fahd couple ae
8
2026-05-25 via Nuitee
I
ibrahim couple sa
10
Pros:

تعامل الموظفين

Cons:

لا يوجد

2026-05-24 via Nuitee
R
Raed solo_traveller sa
10
Great location and value for money
Pros:

The 3 bedroom apartment is really great for families

Cons:

The furniture is a little worn out

2026-05-24 via Nuitee
A
abdulaziz extended_group sa
10
فندق جميل وتعامل رائع
Pros:

1- الفندق جميل جدا جدا وزاد جماله حسن التعامل الراقي من العاملين فيه وخصوصآ موظفي الاستقبال.
2- موقع الفندق ممتاز وقريب منه مجمع مطاعم ومولات كثيره .كم انه ملاصق لمول كبير .
3- تم الطلب منهم تمديد الاقامه لعدة ساعات وتمت الموافقه فورا ..ولهم جزيل الشكر .
4-ساعتمد هذا الفندق في سفراتي القادمه .

Cons:

لا شيء

2026-05-23 via Nuitee
A
ABDULLAH couple sa
4
Naic
Pros:

Naic

Cons:

Naic

2026-05-22 via Nuitee
W
WALEED couple sa
10
Comfortable
Pros:

I really like the service specifically the reception guy he so nice

2026-05-18 via Nuitee
D
David solo_traveller ch
10
2026-05-17 via Nuitee
D
David solo_traveller ch
10
2026-05-17 via Nuitee
M
mohammed family_with_children sa
8
Pros:

موقع الفندق + جميع الموظفين كان تعاملهم راقي جدا.

Cons:

توجد روائح سئية في ممرات الدور 20 وامل الانتباه لهذا الأمر ومعالجته.

2026-05-16 via Nuitee
A
Alan solo_traveller sg
8
2026-05-09 via Nuitee
Y
Yuanjun solo_traveller sg
9
Other than the hiccup on the washing machine, it was a very pleasant stay…
Pros:

Room was big… Close proximity to Lotte Mall… easy to find amenities as well as transport… staff were very friendly and helpful…

Cons:

Appliances tend to breakdown quite easily… my washing machine broke down on my last night of my stay and in the middle of a wash… my colleague who was staying in another room had electrical trip that originated from the cooker hood…

2026-05-09 via Nuitee
A
Alamsyah family_with_children sg
10
Pros:

Check-in was smooth and efficient, and the staff were professional, attentive, and very accommodating throughout my stay. The room was clean, well-maintained, and comfortable, providing a pleasant environment after a long day. Overall, the experience was positive and hassle-free, and I would not hesitate to stay at this property again on my next visit.

2026-05-05 via Nuitee
F
Fuad family_with_children sa
8
2026-05-01 via Nuitee
F
FirstlyNadila Family Jakarta, Java
10
Great Property in Excellent Location
Pros:

It's a pleasant experience on Eid's Holiday since Ascott Kuningan has bigger rooms than other Ascott facilities we've stayed. The location is excellent, directly attached to Lotte Shopping Avenue, My parents can easily access the Mall through the door in the second floor. We booked 2 different rooms and they managed to have us in the same floor, really appreciate the great experience.

2026-04-27 via Tripadvisor
A
asim couple sa
10
Pros:

ممتاز من كل النواحي لو برجع بسكن فيه مره ثانيه

Cons:

ممكن تسجيل الخروج المتاخر قصير شوي

2026-04-26 via Nuitee
M
Milla extended_group id
9
Great location
Pros:

Location

Cons:

Nothing

2026-04-20 via Nuitee
E
Erik couple sg
10
2026-04-15 via Nuitee
S
sulaiman solo_traveller sa
8
فندق بموقع رائع
Pros:

فندق رائع الاحترام من قبل العاملين الموقع بجوارك مول الهدوء

Cons:

لاشي

2026-04-14 via Nuitee