Kyukamura Shonai-Haguro

Hotels
8.8 (20 reviews)
Haguroyama-8 Haguromachi Touge , Tsuruoka , jp

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Delicious food
Friendly staff
Cons:
Limited public transport
High onsen temperature

Categories

Cleanliness
8.8
No negative sentiment regarding cleanliness was mentioned.
Service
9
Friendly service was noted in reviews.
Location
8.5
Limited public transport access from Tsuruoka station.
Room Quality
8.8
Spacious rooms with excellent amenities.
Amenities
9
Onsen and free meals were major highlights.
Value for Money
8.5
Great value for the offered services.
Food and Beverage
9
Delicious breakfast and dinner featuring local ingredients.
Overall Experience
8.8
Overall a highly enjoyable stay with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:40

Property Description

Ski-in, Ski-out Access:
Experience the convenience of ski-to-door access at Kyukamura Shonai-Haguro. With a ski pass sales point and ski equipment hire available, enjoy a seamless skiing vacation in Tsuruoka.

Comfortable Accommodation:
Relax in air-conditioned rooms with free WiFi and shared bathrooms. Each unit comes with a TV, safety deposit box, bed linen, and towels, ensuring a comfortable stay for all guests.

Scenic Location:
Situated just a short distance from Kamo Aquarium and Shinjo Station, Kyukamura Shonai-Haguro offers a picturesque retreat. Explore the beauty of Tsuruoka and unwind in this 4-star hotel.

Book your stay at Kyukamura Shonai-Haguro for a memorable skiing getaway in Tsuruoka!

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GAJ

Location

Guest Reviews

8.8
Based on 20 reviews
Cleanliness: 8.8
Service: 9
Location: 8.5
Room Quality: 8.8
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.8
W
Wolfgang couple de
9
Pros:

Das Personal war sehr freundlich. Das Abendessen war hervorragend.

2026-05-25 via Nuitee
Y
YUKO couple jp
8
2026-05-10 via Nuitee
I
Inomata solo_traveller jp
10
Pros:

濡れた物を入れる袋がロッカーにあり、その細かな心使いに心を打たれました。 
食事も美味しかったです

それから
帰りの時、皆で写真を撮りたくてスタッフさんにお願いしょうか迷っていた時
その事に気がついて下さったスタッフさんが、外まで出て来て下さって写真を撮って下さいました。
本当にありがとうございました。そのスタッフさんは
庄内の説明をして、下さって、一番知りたかった羽黒山の段数を聞いて、頑張って登ったねって皆で褒めあいました(笑)

本当にありがとうございました。
又山形に来た時は、利用させて頂きますね

Cons:

有りません

2026-05-03 via Nuitee
A
Ari extended_group jp
9
素晴らしい
Pros:

スタッフが親切で料理もとてもおいしかった。本も自由に読めて出羽三山の説明のビデオも上映されていて翌日の旅行に役立った 

2026-05-02 via Nuitee
Y
Yoko extended_group jp
6
ご飯が美味しかった
Pros:

スタッフが皆さんとても感じが良かったです。ここの従業員さんはそれが普通だと思っているかもしれませんがとても良かったです。

Cons:

お風呂の天井や目隠し用の柵のようなものの黒い汚れが目立ち気になりました。お布団の匂いが少し気になりました。

2026-04-12 via Nuitee
S
Sandi family_with_children gb
10
Surpassed our Expectations
Pros:

Everything. Excellent service, friendly staff, delicious variety of food. Wonderful facilities. Onsen perfect. Would give this hotel 10/10

Cons:

Nothing!

2026-03-15 via Nuitee
T
TOMOKI extended_group jp
8
2026-02-27 via Nuitee
Y
Yuko family_with_children jp
9
快適でした。
Pros:

目的地に近い立地であること。
温泉も泉質が良かったと思います。

Cons:

特になし。

2026-01-19 via Nuitee
H
HIROKI couple jp
9
2026-01-19 via Nuitee
C
chieko extended_group jp
8
2026-01-19 via Nuitee
O
olivier couple fr
7
2025-11-16 via Nuitee
I
Ian Kenneth solo_traveller ph
9
Great value for money
Pros:

The free breakfast and dinner were fantastic, offering plenty of delicious choices which were clearly made using local ingredients. Room was very spacious and came with excellent amenities. The onsen was also a major highlight and truly enjoyable.

Cons:

Given its location, getting there from Tsuruoka station via public transport is very limited.

2025-11-13 via Nuitee
family_with_children kr
10
Pros:

친절하고 깨끗한 숙소

Cons:

없음

2025-11-04 via Nuitee
C
Cristina family_with_children es
10
2025-10-28 via Nuitee
O
oono family_with_children jp
10
2025-09-10 via Nuitee
えぢょ extended_group jp
7
Pros:

温泉がとても良かったです。

Cons:

あえて言うなら、到着した時にくつろげるラウンジがあると良かった

2025-09-05 via Nuitee
美幸 family_with_children jp
8
ゆったり
Pros:

予約不要で参加できるアクティビティがいくつもあり、楽しかったです。

Cons:

温泉の温度がやや高め。

2025-08-02 via Nuitee
K
KWANRUEAN couple th
9
2025-07-10 via Nuitee
A
Aiko family_with_children jp
10
出羽三山めぐりに最適!
Pros:

夕食も朝食も美味しい
特に食べ比べできる山形のお米
さくらんぼも!

Cons:

特にないけど、月山登るバスの本数が少ないので何かいい手段があると嬉しい

2025-07-04 via Nuitee
R
Ross family with young children au
9
Superb
2025-01-08 via Nuitee