Holiday Inn Express & Suites Spruce Grove - Stony Plain by IHG

Hotels
Holiday Inn Express
8.7 (759 reviews)
201 Jennifer Heil Way , Spruce Grove , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Value for Money
Great breakfast
Cons:
Dirty hallways
Rude service
Issues with hot tub
Inconvenient room allocation

Categories

Cleanliness
8.16
Mixed reviews with mentions of dirty hallways and clean rooms.
Service
8.93
Generally positive experiences, though one review mentions rude service.
Location
9.17
Positively mentioned for convenience and safety.
Room Quality
8.52
Comfortable beds were noted, though some issues with room allocation.
Amenities
8.45
Good amenities although some facilities were out of order.
Value for Money
8.71
Valued for its pricing relative to the stay.
Food and Beverage
8.86
Breakfast was consistently praised and had good variety.
Overall Experience
8.83
General satisfaction with few complaints regarding experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:26

Property Description

Luxurious Amenities
Featuring an indoor pool, fitness centre, and spa bath in select suites, Holiday Inn Express Hotel & Suites Spruce Grove offers a touch of luxury for your stay.

Convenient Facilities
With a business centre, fax services, and free WiFi, this hotel ensures you stay connected and productive during your visit.

Ideal Location
Located near Links at Spruce Grove Golf Course and just a short drive from Jubilee Park, our hotel provides the perfect blend of relaxation and recreation for your getaway.

Experience comfort and convenience at Holiday Inn Express Hotel & Suites Spruce Grove. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 759 reviews
Cleanliness: 8.16
Service: 8.93
Location: 9.17
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.71
Food and Beverage: 8.86
Overall Experience: 8.83
A
Allen solo_traveller ca
8
Cons:

I politely asked if we could have a late checkout to the gentleman who I was interacting with. Another lady off to the side, snapped, " we have teams coming, the latest we can do is 11:30!" Now considering 1) the hotel was less than full based on parking lot the evening prior and the breakfast area basically empty at 7am. 2) if all guests chose to checkout at 11 and all new guests chose to check-in at 3, (both highly unlikely) that would give the hotel 4 hours to turn over the rooms.
The request could have easily been met. But since it was not even considered I will base my next accommodation decision on past experience. We have stayed at that specific location in Spruce Grove many times over the past ten or eleven years. Was always treated well, new manager, new attitude?

2026-06-09 via Nuitee
B
Barbara solo_traveller ca
9
It was really good. Staff was awesome!
Pros:

The property was clean and well maintained.

Cons:

The room was very cold when I got there

2026-06-08 via Nuitee
M
Mike couple ca
8
2026-06-07 via Nuitee
B
Bonny couple ca
9
Cons:

The ice machine on our floor wasn’t working and having to go to different floors for ice when handicapped was inconvenient

2026-05-25 via Nuitee
L
Lloyd solo_traveller ca
10
2026-05-25 via Nuitee
W
Warren extended_group ca
8
This accommodation has my 5 star recommendations thru trip advisor, was a comfortable place to sta
Pros:

Breakfast was great, coffee ☕️ was fantastic day and night..The location was great atmosphere 👌

Cons:

When we was in the pool area, Saturday night was to loud,kids hollering and jumping in the pool and parents not calming them down, even though we asked a few times no respect..price of rooms for each person but we got it sorted out

2026-05-25 via Nuitee
A
Alison solo_traveller ca
10
Nice spot for a middle of the week staycation!
Pros:

Room overlooked trees/park area; room was clean; beds and pillows were comfortable; pool was good and quiet during the week; walking distance to restaurants. We stayed here for one night as a little staycation. We had the pool and hot tub to ourselves twice which was great. Nice facilities. Good value especially compared to Edmonton. Would definitely stay again!

Cons:

I didn’t like the eggs and sausage at breakfast -hot foods could be a bit better. The other options were good and there was a variety.

2026-05-24 via Nuitee
L
Linda solo_traveller ca
8
2026-05-22 via Nuitee
M
MELVIN couple ca
10
2026-05-18 via Nuitee
M
Morrison solo_traveller ca
10
2026-05-14 via Nuitee
R
Raegan couple ca
10
Great hotel
Pros:

Location is fantastic

Cons:

Nothing. It was great

2026-05-13 via Nuitee
E
edwin solo_traveller ca
10
2026-05-03 via Nuitee
C
Cyril couple ca
8
2026-04-23 via Nuitee
H
Hamblin solo_traveller ca
8
Pros:

Nice hotel. Staff were great.

Cons:

The breakfast didnt really have gluten free options. Im allergic and all I could do was eggs and bacon. Its always awesome when I get other options.

2026-04-20 via Nuitee
L
lang couple ca
9
Cons:

Noisy pool.

2026-04-09 via Nuitee
M
Melissa couple ca
3
2026-04-09 via Nuitee
T
Tharindu solo_traveller ca
6
2026-04-02 via Nuitee
H
Hodges solo_traveller ca
8
Good
Pros:

Location

Cons:

NA

2026-03-28 via Nuitee
J
Jaida couple ca
10
2026-03-24 via Nuitee
A
Adham1984 family_with_children ca
10
Overall decent place, we definitely would come back
Pros:

updated look of the hotel, pool, gym, staff and overall cleanliness

Cons:

small parking stalls and smell of marijuana just outside the lobby

2026-03-18 via Nuitee